Eswatini Customs Reforms HR to Boost Trade Efficiency

Eswatini Customs Reforms HR to Boost Trade Efficiency

Eswatini is committed to addressing trade facilitation challenges by adopting a competency-based human resource management model. The World Customs Organization (WCO) conducted a talent development diagnostic of Eswatini Customs and provided recommendations for improvement. Eswatini Customs has pledged to implement competency-based management to enhance employee skills and efficiency, ultimately promoting trade facilitation. This initiative aims to improve the quality and effectiveness of customs operations through strategic human resource development.

01/30/2026 Customs Knowledge
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Jamaica Customs Adopts Digital Tools for Crossborder Efficiency

Jamaica Customs Adopts Digital Tools for Crossborder Efficiency

The World Customs Organization (WCO) is assisting Jamaica Customs in enhancing its cross-border collaboration environment. Through workshops, the WCO shared best practices for Single Window (SW) implementation, emphasizing the importance of regulatory coordination, data standardization, and process re-engineering. Jamaica has made progress in project implementation but still faces challenges. Recommendations include strengthening top-level design, establishing coordination mechanisms, and promoting data standardization to achieve trade facilitation and economic development. These efforts are crucial for streamlining customs procedures and boosting Jamaica's economic competitiveness.

01/30/2026 Customs Knowledge
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Madagascar Customs Enhances Trade Via WCO Training Program

Madagascar Customs Enhances Trade Via WCO Training Program

The WCO is supporting the Malawi Revenue Authority (MRA) in talent development, enhancing human resource management, and addressing trade facilitation challenges. This support includes the launch of an e-learning platform to promote sustainable development. The initiative aims to strengthen the MRA's capabilities in key areas, enabling them to better manage their workforce and streamline trade processes. By investing in talent and providing modern learning tools, the WCO and MRA are working together to create a more efficient and effective customs environment in Malawi.

01/30/2026 Customs Knowledge
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UAE Enhances Customs Efficiency Via Wcobacked Training Reform

UAE Enhances Customs Efficiency Via Wcobacked Training Reform

The WCO assessed the recruitment and training of customs inspectors in the UAE, recommending the standardization of customs procedures. This aims to enhance enforcement efficiency and promote trade facilitation. The assessment highlighted the need for capacity building initiatives to ensure inspectors are equipped with the necessary skills and knowledge to effectively implement customs regulations. By adopting unified standards, the UAE can streamline customs processes, reduce delays, and improve overall trade competitiveness. This ultimately contributes to a more secure and efficient global trading system.

01/30/2026 Customs Knowledge
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WCO Backs UAE in Standardizing Customs Recruitment Training

WCO Backs UAE in Standardizing Customs Recruitment Training

At the request of the UAE Federal Customs Authority, the World Customs Organization (WCO) conducted a diagnostic assessment of its customs personnel recruitment and training processes. The aim was to establish unified standards, improve customs efficiency, and facilitate international trade. A WCO expert team, through research and interviews, drafted a guide for a unified recruitment and training system and developed a follow-up action plan. This laid the foundation for the standardization and professionalization of the UAE customs personnel workforce.

01/30/2026 Customs Knowledge
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WCO Launches Virtual Academy for Francophone Customs Officers

WCO Launches Virtual Academy for Francophone Customs Officers

The World Customs Organization (WCO) is opening applications for its Virtual Customs Academy (VCOA) to customs officials from Francophone countries. This online program aims to provide customs personnel with less than four years of work experience with crucial knowledge and skills to boost their professional development. Through a 14-week online learning experience, participants will gain expertise, broaden their international perspectives, build networks, and have the opportunity to enhance their career competitiveness. The application deadline is February 14, 2025.

01/30/2026 Customs Knowledge
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Nigeria Customs Adopts Wcobacked Tech for Faster Clearance

Nigeria Customs Adopts Wcobacked Tech for Faster Clearance

The World Customs Organization (WCO) collaborated with the Nigeria Customs Service (NCS) through the 'Accelerated Trade Facilitation Programme' to strengthen its Post Clearance Audit (PCA) system. This project covers five pillars: risk management, legal framework, operational procedures, stakeholder engagement, and human resource management. It aims to improve the efficiency of Nigeria Customs, seamlessly integrate with the Authorized Economic Operator (AEO) program, and contribute to trade prosperity in Nigeria and Africa.

01/30/2026 Customs Knowledge
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WCO Tool Boosts Risk Management for Jordan Customs

WCO Tool Boosts Risk Management for Jordan Customs

The World Customs Organization (WCO) conducted a diagnostic assessment of Jordan Customs' risk management capabilities to support its efforts in enhancing risk management. The assessment covered four key areas: risk management policies, strategic planning, intelligence, and compliance, providing recommendations for improvement. The WCO's new diagnostic tool was piloted during this mission, offering valuable lessons for other customs administrations seeking modernization. Jordan Customs will develop an action plan based on the assessment findings, and the WCO will continue to provide support to its implementation.

02/02/2026 Customs Knowledge
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Malawi Strengthens Customs Controls to Boost Trade Efficiency

Malawi Strengthens Customs Controls to Boost Trade Efficiency

The World Customs Organization (WCO) conducted a diagnostic assessment of Malawi Customs' risk management processes to support Malawi's customs modernization reforms under the Trade Facilitation Agreement. The assessment identified shortcomings in Malawi Customs' risk management practices and provided recommendations for improvement. The WCO will continue to collaborate with Malawi to advance its trade facilitation agenda. The assessment highlights the need for enhanced risk profiling, improved data analysis, and strengthened cooperation between customs and other agencies to effectively manage risks and facilitate legitimate trade.

02/02/2026 Customs Knowledge
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WCO Enhances Ukrainian Customs Training Via RTC Reform

WCO Enhances Ukrainian Customs Training Via RTC Reform

The World Customs Organization (WCO) provides technical assistance to the Regional Training Center (RTC) in Ukraine to clarify its role and strategy in capacity building. By assessing the current situation, optimizing the governance structure, and developing strategic plans, the WCO helps the Ukrainian RTC enhance its training capabilities. This aims to better serve customs capacity building in Ukraine and throughout Europe. The WCO also recommends establishing a data monitoring system and strengthening data analysis capabilities to further improve the RTC's effectiveness.

02/02/2026 Customs Knowledge
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