Malawi Revenue Authority Adopts Competencybased HR System

Malawi Revenue Authority Adopts Competencybased HR System

With the support of the WCO and Sida-WCO TFCM Programme, the Malawi Revenue Authority (MRA) is actively building a competency-based human resource management system (CBHRM) to enhance organizational effectiveness. This initiative aims to improve talent selection, customize training programs, implement objective performance evaluations, and optimize career development. MRA's experience provides valuable lessons for other developing countries' tax administrations. The CBHRM framework helps MRA to strategically manage its workforce, ensuring it possesses the necessary skills and knowledge to effectively administer taxes and contribute to national development.

01/05/2026 Customs Knowledge
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Gabon Enhances Customs Skills with WCO Training Program

Gabon Enhances Customs Skills with WCO Training Program

Under the WCO-WACAM project funded by the Swedish government, the Gabon Customs Administration successfully held a 'Train-the-Trainer' workshop. This significantly enhanced the capabilities of 23 participants in key areas such as customs valuation and tariffs. The project not only lays the foundation for a sustainable talent development system within Gabon Customs but also provides valuable lessons learned for other developing countries. The workshop aimed to empower participants to become effective trainers and contribute to the long-term strengthening of customs operations.

01/05/2026 Customs Knowledge
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Asiapacific Customs Agencies Combat Plastic Waste Surge

Asiapacific Customs Agencies Combat Plastic Waste Surge

The World Customs Organization (WCO) concluded virtual diagnostic missions to Indonesia and the Philippines, aiming to enhance customs' capacity in the Asia-Pacific region to combat the illegal cross-border movement of plastic waste. The project involved assessing the current state of customs in both countries, developing improvement plans, and planning a regional workshop to foster cooperation in addressing the plastic waste challenge. This initiative supports the implementation of the Basel Convention's Plastic Waste Amendments and promotes collaborative efforts to manage plastic waste effectively.

01/19/2026 Customs Knowledge
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Kenya WCO Boost Customs Compliance and Risk Management

Kenya WCO Boost Customs Compliance and Risk Management

The World Customs Organization (WCO) supported the Kenya Revenue Authority's (KRA) customs compliance and risk management efforts in collaboration with the Swedish Tax Agency (STA). This initiative aimed to enhance KRA's tax collection efficiency, close tax loopholes, optimize the business environment, and improve international competitiveness. This collaboration marks a significant step in the modernization of Kenya's tax administration and provides valuable lessons for other developing countries. The partnership focused on strengthening KRA's capabilities in key areas, ultimately contributing to sustainable economic growth and improved governance.

01/20/2026 Customs Knowledge
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China Energy Modernizes Uzbekistans Grid Via EPCF Model

China Energy Modernizes Uzbekistans Grid Via EPCF Model

China Energy Engineering Corporation (CEEC) secured the Navoi-Yoshlik 500kV Transmission and Substation Project in Uzbekistan using the "EPC+F" model. This model effectively alleviates the owner's financial burden and reduces project risks by combining financing and engineering procurement construction. It also promotes the export of Chinese technology, standards, and equipment, providing a new paradigm for infrastructure construction in developing countries. The EPC+F approach offers a comprehensive solution, addressing both the technical and financial aspects of large-scale projects, contributing to sustainable development.

01/27/2026 Logistics Industry Insights
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Sudan Customs Modernizes HR with WCO Support

Sudan Customs Modernizes HR with WCO Support

The World Customs Organization (WCO) is assisting Sudan Customs in advancing human resource modernization. This is achieved by introducing a competency model to optimize job management and enhance talent development and selection. The aim is to improve the overall effectiveness of Sudan Customs and achieve sustainable development. This project offers valuable lessons for customs administrations in other developing countries. It highlights the crucial role of human resource management in organizational development and emphasizes the importance of investing in people to drive performance and achieve strategic goals.

01/30/2026 Customs Knowledge
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Sierra Leones NRA Enhances Talent Management for Tax Efficiency

Sierra Leones NRA Enhances Talent Management for Tax Efficiency

The National Revenue Authority (NRA) of Sierra Leone, with support from the World Customs Organization (WCO), launched a Human Resources Modernization Upgrade Program. This initiative aims to build a professional and efficient tax workforce by establishing a competency-based HR system, ultimately improving tax collection efficiency, optimizing the business environment, and contributing to national economic development. The program includes components such as diagnostic assessments, capacity building initiatives, and regional cooperation. It provides valuable experience for other developing countries' tax agencies seeking to modernize their HR practices.

02/05/2026 Customs Knowledge
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WCO Enhances Bolivian Customs for Trade Efficiency

WCO Enhances Bolivian Customs for Trade Efficiency

A WCO online workshop assisted Bolivian Customs in rebuilding its human resources department, enhancing talent management, and promoting trade facilitation. The workshop focused on strengthening customs administration through improved HR practices. This initiative aims to boost organizational effectiveness and efficiency within Bolivian Customs, ultimately contributing to better border management and smoother trade flows. The WCO's support is crucial for developing sustainable capacity building programs and fostering a skilled workforce within the customs administration.

01/05/2026 Customs Knowledge
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Datadriven Customs Modernize Global Trade for Security Efficiency

Datadriven Customs Modernize Global Trade for Security Efficiency

Interconnected Customs (DRI) is a strategic concept of the World Customs Organization to promote global trade security and facilitation. It aims to enhance collaboration and information sharing among customs administrations worldwide. However, the implementation of DRI faces challenges such as data security and privacy concerns. Strengthening international cooperation and developing robust data governance frameworks are crucial to address these challenges and fully realize the potential of DRI in facilitating legitimate trade and combating illicit activities.

02/02/2026 Customs Knowledge
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WCO Standardizes Global Customs Procedures to Boost Trade Efficiency

WCO Standardizes Global Customs Procedures to Boost Trade Efficiency

The World Customs Organization (WCO) actively promotes the standardization, harmonization, and security of global customs data through the work of the Data Model Project Team (DMPT) and the Information Management Sub-Committee (IMSC). By developing data models, revising maritime standards, and exploring emerging technologies, the WCO strives to build a more efficient, secure, and convenient global trade environment. This work lays a solid foundation for global trade connectivity and facilitates seamless international commerce.

02/03/2026 Customs Knowledge
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