South American Call Center Boosts Pet Brand Sales with 90 First Call Resolution

South American Call Center Boosts Pet Brand Sales with 90 First Call Resolution

Pet brand YP partnered with Callnovo's South American call center to solve technical support challenges, significantly improving after-sales service efficiency and user satisfaction. With 24/7 availability, native-speaking technical experts, and a professional customer service system, YP's first-time resolution rate for technical issues increased to 90%, and user satisfaction reached 95%. This partnership successfully transformed YP's strategy from reactive support to service leadership, enhancing brand competitiveness.

02/03/2026 Logistics Industry Insights
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Travel Guide Johor Bahru to Batam Island Routes

Travel Guide Johor Bahru to Batam Island Routes

This article provides detailed information about traveling from Johor Bahru, Malaysia to Batam Island, Indonesia. It covers the distances by land and sea, ferry options, and factors affecting travel time. It offers practical guidance for tourists planning a trip to Batam Island, including information on ferry schedules, terminal locations, and estimated journey duration. The guide aims to help travelers make informed decisions for a smooth and efficient journey.

02/02/2026 Logistics Encyclopedia
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Travel Guide From Chinas Shanxi to Malaysias Kuala Lumpur

Travel Guide From Chinas Shanxi to Malaysias Kuala Lumpur

This article provides a travel guide from Shanxi to Kuala Lumpur, detailing the distance, best time to travel, transfer options, visa application process, and practical information. It helps you easily plan this transnational journey and fully enjoy the charm and vibrancy of Kuala Lumpur. The guide covers essential aspects for a smooth trip, including transportation choices and visa requirements, ensuring a well-prepared and enjoyable experience exploring the Malaysian capital.

02/02/2026 Logistics Encyclopedia
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EU GPSR Deadline Nears Compliance Tips for Crossborder Sellers

EU GPSR Deadline Nears Compliance Tips for Crossborder Sellers

The EU's GPSR regulation is about to be enforced, and platforms are increasing their scrutiny of EU Representatives. This article provides a detailed self-assessment guide for EU Representative compliance and explains how to choose a reliable EU Representative to help sellers avoid risks and comply with regulations for overseas sales. Furthermore, SHEIN's semi-managed entry offers a limited-time bonus of one year of free EU Representative service!

02/03/2026 Customs Knowledge
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Tianjinsingapore Shipping Costs Drop As Firms Adopt New Strategies

Tianjinsingapore Shipping Costs Drop As Firms Adopt New Strategies

This article provides an in-depth analysis of key elements for sea freight from Tianjin Port to Singapore. It covers factors influencing freight quotes, how to interpret quotations, and ways to obtain them. It also addresses frequently asked questions about shipping time and cargo tracking, helping you easily grasp cost-saving strategies for sea freight. Understand the nuances of sea freight between these two major ports and optimize your shipping process.

02/03/2026 Logistics
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Global Aviation Industry Faces Challenges in 2016 Holiday Season

Global Aviation Industry Faces Challenges in 2016 Holiday Season

OAG, a leading global provider of flight data, shared insights and its 2016 outlook for the aviation industry during the Christmas season. The focus included the special Christmas flight “Reindeer One”, new aircraft models in the aviation industry, and profit opportunities brought about by low oil prices. OAG is committed to continuing to provide accurate and real-time flight data services to support the development of the aviation industry.

12/23/2015 Logistics Industry Insights
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Lamar Airport Colorados Key Air Cargo Hub

Lamar Airport Colorados Key Air Cargo Hub

This article provides detailed information about Lamar Municipal Airport (LAA) in Lamar, Colorado, including its three-letter code, geographical location, operational characteristics, and relevant air cargo regulations. It also introduces the West Coast Air Cargo's three-letter code lookup system and related practical tools. The aim is to offer a practical reference for freight forwarders, logistics professionals, and anyone interested in air cargo in the region. This guide serves as a helpful resource for understanding the specifics of LAA and navigating air freight operations in and out of the airport.

09/29/2025 Airport Codes
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Mauritanias Aleg Airport Key to Boosting Air Cargo Growth

Mauritanias Aleg Airport Key to Boosting Air Cargo Growth

This article provides an in-depth analysis of Aleg Airport (LEG) in Mauritania, covering its geographical location, airport type, and other fundamental information. It further discusses the unique characteristics of non-customs airports and the overall air freight logistics environment in Mauritania. The potential opportunities associated with the airport are also explored. The article recommends practical tools, such as the West Coast Cargo Network's three-letter code search system, aiming to offer valuable reference information for international trade professionals. This serves as a resource for understanding the airport's role within Mauritania's air transportation landscape.

09/29/2025 Airport Codes
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Romeovilles LOT Airport Key Hub for Air Freight Expansion

Romeovilles LOT Airport Key Hub for Air Freight Expansion

This article provides a detailed explanation of the three-letter code (LOT) for Romeoville Airport and related air freight information. It emphasizes the importance of understanding airport codes and introduces methods for efficiently using three-letter code lookup systems. Furthermore, it clarifies the relationship between city codes and airport codes, and the special considerations for non-customs airports. The aim is to offer a practical guide for international freight forwarding, helping users navigate the complexities of air cargo logistics and improve their understanding of airport identification within the global transportation network.

09/29/2025 Airport Codes
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Papua New Guineas Long Island Airport Secrets Revealed

Papua New Guineas Long Island Airport Secrets Revealed

This article provides an in-depth introduction to Long Island Airport (LSJ) in Papua New Guinea, covering its geographical location, IATA code, airport type, and other essential information. It explains the significance of three-letter codes in international air freight. The article also details how to use the West Coast Cargo three-letter code query system and clarifies the relationship between city codes and airport codes, helping readers better understand and apply air freight knowledge. This information is crucial for those involved in logistics and air transportation in the Papua New Guinea region.

09/29/2025 Airport Codes
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