Colombia Customs Boosts Efficiency with Wcobacked KPI System
The WCO assisted Colombian Customs in enhancing its strategic performance. Through the GTFP project, DIAN optimized its KPI system and strengthened project management, contributing to trade facilitation. This initiative aimed to improve efficiency and effectiveness within the customs administration, ultimately supporting smoother and faster trade processes. The focus was on aligning strategic goals with operational performance, ensuring that customs activities effectively contribute to national trade objectives and economic growth. The project's success hinges on continuous monitoring and evaluation of the implemented KPIs and project management practices.









