Guide to Recovering Damaged or Lost International Air Cargo

Guide to Recovering Damaged or Lost International Air Cargo

This article provides a detailed guide to the claim process for lost or damaged international air freight. It covers crucial steps such as securing evidence immediately, identifying responsible parties and deadlines, submitting complete documentation, and cooperating with investigations and payment negotiations. Furthermore, it offers important considerations for minimizing claim risks, helping you effectively protect your rights and interests. The guide aims to streamline the process and ensure a smoother experience when dealing with air freight claims.

01/26/2026 Logistics Encyclopedia
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IATA Sets Global Aviation Safety and Industry Standards

IATA Sets Global Aviation Safety and Industry Standards

The International Air Transport Association (IATA), based in Montreal, is responsible for setting aviation standards, promoting market development, communicating and collaborating with airlines, safeguarding industry interests, and enhancing data and training services. It also focuses on environmental protection and sustainable development.

08/04/2025 Airlines
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Freight Shippers Rarely Receive Full Cargo Compensation Study Finds

Freight Shippers Rarely Receive Full Cargo Compensation Study Finds

Full compensation for damaged or lost goods during freight transport is not always legally justified. The law clearly defines the responsibilities, rights, and obligations of shippers, freight forwarders, and carriers. Carrier liability is typically capped, based on weight rather than the value of the goods. All parties should reasonably share risks within the legal framework to maintain the healthy development of the industry and achieve a win-win situation. This approach ensures fairness and promotes sustainable practices in freight transportation.

08/21/2025 Logistics Encyclopedia
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Maersk Enhances Inland Shipping Tracking for Global Clients

Maersk Enhances Inland Shipping Tracking for Global Clients

This article provides a detailed guide on how to find land transportation information on the Maersk platform, covering steps such as logging into the account, searching for cargo, and viewing container details. It clarifies user access rights for viewing land transportation information and addresses frequently asked questions. The aim is to help users easily understand cargo transportation details and improve supply chain efficiency. This includes navigating the platform to locate specific shipment data and understanding the various data points available for each shipment.

09/28/2025 Logistics Encyclopedia
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Amazon Sellers Combat Malicious Complaints to Restore Listings

Amazon Sellers Combat Malicious Complaints to Restore Listings

Malicious complaints leading to listing suspensions are common among Amazon sellers. This article addresses this pain point by providing effective remedies, including gathering evidence for appeals, utilizing DMCA counter-notices, and seeking settlements. It also emphasizes the importance of prevention, such as ensuring compliance, registering trademarks and copyrights, and monitoring competitors. These strategies help sellers protect their rights and revitalize their listings. The goal is to empower sellers to combat unfair suspensions and maintain a thriving presence on the Amazon marketplace.

11/03/2025 Logistics Industry Insights
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Global Alliance Forms to Fight Fake Sports Goods

Global Alliance Forms to Fight Fake Sports Goods

The World Customs Organization (WCO) and the Federation of the European Sporting Goods Industry (FESI) signed a Memorandum of Understanding to strengthen cooperation in combating counterfeit goods, particularly in the sporting goods sector. This collaboration aims to enhance the capacity of customs officials to identify counterfeit products through the promotion of the IPM platform, improved information exchange, and training programs. The initiative seeks to protect consumer rights and maintain market order by preventing the trade of fake sports equipment and other goods.

12/30/2025 Customs Knowledge
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Global Bust Dismantles Major Counterfeit Goods Ring

Global Bust Dismantles Major Counterfeit Goods Ring

The World Customs Organization and the U.S. National Intellectual Property Rights Coordination Center jointly launched 'Operation Global Hoax,' uniting customs authorities from 42 countries. The operation resulted in the seizure of a substantial amount of pirated CDs and other counterfeit goods, valued at millions of dollars. This initiative aims to combat piracy conducted through postal and express courier channels, demonstrating the international community's commitment to protecting intellectual property. It also urges the public to resist piracy and support legitimate products.

12/30/2025 Customs Knowledge
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