Amazon Sellers Face Challenges Resolving Rating Disputes

Amazon Sellers Face Challenges Resolving Rating Disputes

Amazon sellers frequently encounter rating issues. This article uses a real-world case to illustrate the varying levels of Amazon customer service. It provides practical strategies for efficiently utilizing customer service resources to address rating problems. Key takeaways include exploring multiple channels, clearly describing the issue, maintaining patience and politeness, and appropriately leveraging available resources. This aims to help sellers improve operational efficiency and effectively manage their product ratings on the Amazon platform.

01/16/2026 Logistics Industry Insights
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Banggood Cuts Jobs Amid Crossborder Ecommerce Challenges

Banggood Cuts Jobs Amid Crossborder Ecommerce Challenges

The 'standby employment' incident involving some employees at Banggood in Guangzhou reflects the challenges facing the cross-border e-commerce industry. External factors such as the pandemic, geopolitical risks, and high inflation, coupled with internal pressures like tightened platform policies and rising logistics costs, have led to business difficulties. Cross-border e-commerce companies need to actively transform and upgrade through refined operations, diversified channel expansion, technological innovation, and compliant operations to survive and thrive in the fierce market competition.

01/16/2026 Logistics Industry Insights
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Monsoon Season Challenges Container Shipping Moisture Control

Monsoon Season Challenges Container Shipping Moisture Control

Ocean freight during the rainy season requires special attention to moisture protection and damage prevention. Before loading, inspect container seals and enhance waterproof packaging. Place desiccants inside the container. Purchase insurance to transfer risk. Monitor weather conditions and cargo status in real-time. Take precautions against rain and ensure ventilation during unloading. By implementing these measures, cargo safety can be ensured. These strategies mitigate the risks associated with humidity and water damage during transit, safeguarding goods from potential losses.

01/16/2026 Logistics Encyclopedia
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Amazon Walmart Face Customs and Warehouse Logistical Challenges

Amazon Walmart Face Customs and Warehouse Logistical Challenges

This article provides an in-depth analysis of the latest delivery status concerning U.S. customs inspections and ports, discussing the challenges and strategies faced by Amazon and Walmart. It emphasizes critical issues related to cargo inquiries, dock conditions, and delivery scheduling, aimed at helping businesses optimize their logistics operations.

08/04/2025 Logistics
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Global Air Cargo Demand Rises Despite Economic Challenges

Global Air Cargo Demand Rises Despite Economic Challenges

In May 2025, international air cargo demand grew by 2.2% year-on-year, demonstrating the industry's resilience. Despite a contraction in global manufacturing and the impact of U.S. tariff policies on certain regions, the Asia-Pacific region experienced the fastest growth in cargo demand at 8.3%. Additionally, falling oil prices provided relief for the airlines.

07/04/2025 Logistics Industry Insights
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