South American Call Center Boosts Pet Brand Sales with 90 First Call Resolution

South American Call Center Boosts Pet Brand Sales with 90 First Call Resolution

Pet brand YP partnered with Callnovo's South American call center to solve technical support challenges, significantly improving after-sales service efficiency and user satisfaction. With 24/7 availability, native-speaking technical experts, and a professional customer service system, YP's first-time resolution rate for technical issues increased to 90%, and user satisfaction reached 95%. This partnership successfully transformed YP's strategy from reactive support to service leadership, enhancing brand competitiveness.

02/03/2026 Logistics Industry Insights
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Choosing Amazon Fulfillment Options: A Comparative Analysis of FBA and FBM

Choosing Amazon Fulfillment Options: A Comparative Analysis of FBA and FBM

This article analyzes two main shipping models on Amazon: Fulfillment by Amazon (FBA) and Fulfillment by Merchant (FBM). FBA provides sellers with comprehensive picking, packing, and shipping services, supporting logistics globally and facilitating cross-border transactions. In contrast, FBM allows sellers to manage their delivery processes independently, reducing service costs. Choosing the appropriate model requires judgment based on individual circumstances.

07/16/2025 Logistics Encyclopedia
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Chongqing Nanpeng Expressway Bonded Logistics Center (type B) Officially Approved, Boosting International Logistics Development

Chongqing Nanpeng Expressway Bonded Logistics Center (type B) Officially Approved, Boosting International Logistics Development

The Nanpeng Highway Bonded Logistics Center (Type B) in Chongqing has been approved, becoming the city's second bonded logistics center of its kind. This facility will effectively enhance connections between domestic and international markets, serving cross-border e-commerce and the Southeast Asian market. Located in the accessible Nanpeng Trade and Logistics Base, the center aims to promote the implementation of the 'Belt and Road' initiative and the Yangtze River Economic Belt strategy, thereby strengthening Chongqing's role as an international logistics hub with significant development potential.

07/21/2025 Logistics
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Spain Boosts Courier Routes for Chinahong Kong Trade

Spain Boosts Courier Routes for Chinahong Kong Trade

This report details the process of shipping goods from Spain to China via Hong Kong, covering stages such as merchant dispatch, Hong Kong warehouse receiving, cargo consolidation, customs clearance, international transportation, and domestic delivery. It evaluates the selection criteria for forwarding companies (cost, speed, service, security) and recommends several reputable logistics companies offering express services from Spain to China. This provides professional guidance for cross-border shoppers.

02/02/2026 Logistics
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Douyin Shop Affiliate Program Seller and Product Standards Guide

Douyin Shop Affiliate Program Seller and Product Standards Guide

This article provides an in-depth analysis of the admission requirements for TikTok Shop's Affiliate Marketing program, covering both merchant and product eligibility criteria. It emphasizes the importance of experience scores and product return rates. The article also introduces alternative sales methods beyond the Affiliate Marketing program, offering merchants diversified operational strategies. The focus is on helping merchants understand how to effectively leverage TikTok Shop for sales growth through various channels.

01/06/2026 Logistics Encyclopedia
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Douyin Sellers Guide to Boosting Traffic Experience Scores

Douyin Sellers Guide to Boosting Traffic Experience Scores

This article delves into the impact of TikTok Shop's Experience Score on traffic. It provides practical guidance on quickly improving the score from three dimensions: product experience, logistics experience, and merchant service. It also introduces unconventional methods like low-price traffic acquisition, as well as the fundamental way to enhance overall strength. The aim is to help merchants overcome the challenges of low Experience Scores and achieve traffic growth.

01/06/2026 Logistics Encyclopedia
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Shopify Acquires Deliverr for 21B to Expand Ecommerce Logistics

Shopify Acquires Deliverr for 21B to Expand Ecommerce Logistics

Shopify's $2.1 billion acquisition of Deliverr aims to accelerate the creation of an end-to-end logistics platform and enhance its e-commerce logistics network. Deliverr's technology and network will enable Shopify to offer faster, more reliable delivery services, reduce logistics costs, and strengthen merchant competitiveness. This acquisition presents significant growth opportunities, particularly for small e-commerce businesses, by providing them with access to improved and more efficient fulfillment solutions.

01/19/2026 Logistics
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Xianyus Super Exposure Ads Boost Seller Growth

Xianyus Super Exposure Ads Boost Seller Growth

This article provides an in-depth analysis of Xianyu's "Super Exposure" advertising strategy, covering account opening methods, managed service content, and suitable merchant types. By leveraging professional service providers, businesses can efficiently utilize Xianyu traffic to achieve targeted customer acquisition and revenue growth. It details how to maximize the impact of Super Exposure campaigns on Xianyu, a popular Chinese online marketplace, focusing on optimizing ad performance for increased visibility and conversion.

02/03/2026 Logistics Industry Insights
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US Court Upholds Jones Act Bolstering Maritime Security

US Court Upholds Jones Act Bolstering Maritime Security

A US court dismissed a constitutional challenge against the Jones Act, upholding its validity. The Act mandates that vessels transporting goods between US ports must be US-built, owned, and crewed. The court deemed the Act constitutional, emphasizing its importance in maintaining the US merchant marine, ensuring national security, and supporting maritime jobs. This ruling reinforces US maritime strategy, but controversy surrounding the Act is likely to persist.

02/03/2026 Logistics
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