Amazon Sellers Adapt to Noreturn Partial Refund Policy

Amazon Sellers Adapt to Noreturn Partial Refund Policy

Amazon's pilot program in Europe offering 'returnless refunds' aims to improve buyer experience, but poses challenges for sellers. These include increased competition, risks of policy abuse, and unclear cost allocation. Sellers can mitigate risks by optimizing quality control, improving evidence collection, and closely monitoring policy developments. The article advocates for Amazon to refine the policy for a win-win outcome for both buyers and sellers. The program, while convenient for buyers, puts pressure on seller profits and necessitates proactive adaptation strategies.

01/27/2026 Logistics Industry Insights
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CEVA Logistics Expands Crossborder Shipping with Weekend Expedite Service

CEVA Logistics Expands Crossborder Shipping with Weekend Expedite Service

CEVA Logistics has launched a Saturday night linehaul service, upgrading its Cross Border Trucking (CBT) program. This initiative aims to provide a more efficient and cost-effective cross-border transportation solution for customers needing shipments from Mexico delivered to the US Midwest or Ontario, Canada by Monday morning. By consolidating trucking operations, the service reduces costs and meets customers' on-time delivery requirements. It currently accounts for 20% of the CBT program, showcasing its growing importance and effectiveness in streamlining North American logistics.

02/03/2026 Logistics
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West African Customs Officials Trained on Rules of Origin

West African Customs Officials Trained on Rules of Origin

The WCO and JICA are collaborating on a Rules of Origin training program in West Africa. This initiative focuses on developing 'trainers' to enhance customs capacity in the region. The project aims to equip customs officials with the necessary skills and knowledge to effectively implement and manage Rules of Origin, particularly in the context of the African Continental Free Trade Area (AfCFTA). By strengthening customs capacity, the program seeks to facilitate trade and address the challenges posed by the AfCFTA.

02/05/2026 Customs Knowledge
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Belarus Advances Trade with Wcobacked AEO Recognition

Belarus Advances Trade with Wcobacked AEO Recognition

The World Customs Organization held a national workshop on AEO Mutual Recognition Arrangements in Minsk, Belarus, to help the country improve its AEO mutual recognition processes and promote trade facilitation. The workshop covered all aspects of mutual recognition arrangements, emphasizing international standards and technical applications, and sharing practical experiences from other countries and regions. Belarus has implemented the AEO program and signed a mutual recognition arrangement with China. In the future, it will further optimize the AEO program to achieve seamless mutual recognition with other countries.

12/30/2025 Customs Knowledge
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Serbia Boosts Customs Efficiency with WTO Swiss Trade Aid

Serbia Boosts Customs Efficiency with WTO Swiss Trade Aid

With the support of the World Customs Organization (WCO) and the Swiss State Secretariat for Economic Affairs (SECO), Serbian Customs is upgrading its Authorized Economic Operator (AEO) program. This aims to improve customs clearance efficiency and attract more business participation. Through capacity building, strategic optimization, and dialogue with the private sector, Serbia's AEO program will better align with international standards, providing businesses with a more convenient trading environment and promoting economic development. The upgrades focus on streamlining processes and enhancing security within the supply chain.

01/05/2026 Customs Knowledge
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Botswana Overhauls Tax Agency for Improved Efficiency

Botswana Overhauls Tax Agency for Improved Efficiency

The Botswana Unified Revenue Service (BURS), in collaboration with the WCO, implemented a competency-based human resource management program. This initiative aimed to enhance organizational performance, improve employee engagement, and strengthen border management. The program focused on identifying and developing the necessary skills and knowledge for BURS staff to effectively carry out their duties, ultimately contributing to a more efficient and effective tax administration system in Botswana. The partnership with WCO provided valuable expertise and support in the design and implementation of the competency model.

01/05/2026 Customs Knowledge
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WCO Enhances Border Security with Trade Control Training

WCO Enhances Border Security with Trade Control Training

The World Customs Organization's (WCO) Strategic Trade Control Enforcement (STCE) Expert Training and Certification Program aims to develop a professional workforce and enhance member customs' enforcement capabilities to combat the illicit trade of items related to weapons of mass destruction. Through systematic training and rigorous certification, the program builds a sustainable training system, promotes international cooperation, and drives the unification of STCE standards, contributing to global security. This initiative fosters a global network of trained experts dedicated to preventing the proliferation of sensitive goods.

01/05/2026 Customs Knowledge
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Amazon Singapore Sellers Expand to Malaysian Market

Amazon Singapore Sellers Expand to Malaysian Market

Amazon Singapore launched the "Export to Malaysia" program, offering sellers access to more Southeast Asian consumers without extra fees or setup. FBA sellers can seamlessly integrate, while self-fulfilled sellers need to apply manually. The program simplifies customs processes, drawing on the success of the Australian and Middle Eastern sites. It highlights the significant potential of the Malaysian e-commerce market and the broader prospects of the Southeast Asian market. This initiative aims to streamline cross-border selling and tap into the growing demand in the region.

01/04/2026 Logistics Industry Insights
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Temu Aims to Move Beyond Discounts With 1B Subsidies

Temu Aims to Move Beyond Discounts With 1B Subsidies

Temu, Pinduoduo's cross-border e-commerce platform, launched a "10 Billion Subsidy" program to support Chinese manufacturers in going global and building brand image, shedding the "low price" label. Temu's rapid rise is attributed to its low-price strategy, but it faces challenges in product quality and brand building. Whether Temu can successfully transform depends on its ability to achieve breakthroughs in product quality, brand construction, service experience, and compliant operation. The program aims to elevate Chinese manufacturing and establish a stronger global presence for participating companies.

12/30/2025 Logistics Industry Insights
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WCO Introduces Certification for Postclearance Audits in Francophone Africa

WCO Introduces Certification for Postclearance Audits in Francophone Africa

The World Customs Organization (WCO) launched a French-speaking Customs Post Clearance Audit (PCA) Technical and Operational Advisor Certification Program to develop a highly qualified team of experts and enhance PCA capabilities in French-speaking regions. The inaugural seminar was successfully held at WCO headquarters. Through rigorous selection and a combination of theoretical and practical training, this program lays the foundation for customs capacity building in the French-speaking area. The initiative aims to strengthen post-clearance controls and improve overall customs efficiency within the region.

01/26/2026 Customs Knowledge
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