Gambia Revenue Authority Leads HR Modernization in West Africa

Gambia Revenue Authority Leads HR Modernization in West Africa

The World Customs Organization (WCO), through the West Africa Customs Administration Modernization (WACAM) project, is supporting the Gambia Revenue Authority (GRA) in implementing a competency-based human resource management model. A WCO expert team reviewed GRA's HR management tools and provided recommendations for improvement and an implementation plan. GRA is expected to become a benchmark in human resource management in the West and Central African region, offering valuable lessons for other countries. This initiative aims to enhance efficiency and effectiveness within the GRA through strategic human resource development.

01/07/2026 Customs Knowledge
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Cte Divoire Boosts Tariff Control with WCO Customs Modernization

Cte Divoire Boosts Tariff Control with WCO Customs Modernization

The World Customs Organization (WCO) conducted a diagnostic mission to the Ivorian General Directorate of Customs (DGD) to strengthen its tariff classification and valuation control capabilities. During the mission, WCO experts engaged in in-depth discussions with Ivorian customs officials and conducted on-site visits to observe customs operations. The expert team provided targeted recommendations to help Ivorian Customs improve regulatory effectiveness and safeguard national economic development. The aim is to enhance customs procedures and ensure efficient trade facilitation within Côte d'Ivoire.

01/07/2026 Customs Knowledge
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US Chamber Urges Infrastructure Modernization As Market Hits 1T

US Chamber Urges Infrastructure Modernization As Market Hits 1T

The U.S. Chamber of Commerce strongly advocates for infrastructure modernization as crucial for economic revitalization. They urge the government to increase infrastructure investment, covering areas like roads, bridges, and network upgrades, while streamlining approval processes. The Chamber also addresses concerns regarding labor shortages and cybersecurity. They aim to provide businesses with actionable guidance for participating in the infrastructure market, ensuring projects are completed efficiently and securely, thus contributing to a stronger and more resilient economy.

01/19/2026 Logistics Industry Insights
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Lesotho Revenue Authority Advances Tax Modernization with Talent Initiative

Lesotho Revenue Authority Advances Tax Modernization with Talent Initiative

The Lesotho Revenue Authority (LRA) is actively implementing a competency-based human resource management system to enhance operational efficiency and tax collection capabilities. Supported by the World Customs Organization through the EPCB-HRMP project, the initiative aims to assist LRA in building a strategic HR management system. This system focuses on aligning talent with roles, ultimately contributing to LRA's modernization goals. This endeavor offers valuable lessons and best practices for other African tax administrations seeking to modernize their HR practices and improve overall performance.

01/22/2026 Customs Knowledge
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WCO Boosts Customs Modernization in MENA Via Data Analytics

WCO Boosts Customs Modernization in MENA Via Data Analytics

The World Customs Organization (WCO), in partnership with the CCF Korea, held a virtual workshop for senior officials from the Middle East and North Africa region, focusing on data analysis capacity building. The workshop aimed to enhance the region's customs data analysis capabilities to support customs modernization. It covered topics such as introducing a data analysis framework, sharing experiences, presenting capacity building initiatives, and exploring cooperation prospects for the BACUDA project.

01/26/2026 Customs Knowledge
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WCO Backs HR Modernization for Customs in Senegal Gabon

WCO Backs HR Modernization for Customs in Senegal Gabon

The World Customs Organization (WCO), through the WACAM project, is providing human resource modernization support to the Customs administrations of Senegal and Gabon. This includes refining tools such as job catalogs and competency frameworks, as well as identifying change management actions. Both countries plan to validate the tools and launch pilot programs in early 2016. The project aims to improve the management efficiency of Customs in both countries and serve as a model for the West and Central African regions.

01/30/2026 Customs Knowledge
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Senegal Customs Adopts HR Modernization Under West Africa Project

Senegal Customs Adopts HR Modernization Under West Africa Project

Funded by the Swedish government, the World Customs Organization (WCO) supported the modernization of human resources management in Senegalese Customs through the West Africa Customs Administration Modernization Project. The project focused on building a competency-based human resources management system. Key tools such as job classifications, competency models, and job descriptions were developed to improve Senegalese Customs' management efficiency and international competitiveness. The initiative aims to strengthen the customs administration's capacity and contribute to regional economic development.

02/03/2026 Customs Knowledge
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West Africa Customs Names Sangho Director to Lead Modernization

West Africa Customs Names Sangho Director to Lead Modernization

Abdel Kader SANGHO has been appointed as the new Director for the West and Central Africa Customs region. This appointment aims to strengthen regional customs modernization, enhance risk management capabilities, and promote regional trade facilitation. The goal is to deepen international cooperation to address global trade challenges and foster regional economic prosperity and sustainable development. The meeting also confirmed the Regional Finance and Audit Committee, launched the annual budget, and announced the theme for International Customs Day 2021.

02/12/2026 Customs Knowledge
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West and Central Africa Customs Struggle With Modernization Delays

West and Central Africa Customs Struggle With Modernization Delays

The annual meeting of the West and Central Africa Customs Capacity Building Liaison Office focused on four key challenges: lack of leadership, outdated human resource management, unclear ownership of outsourced responsibilities, and difficulties in implementing the WTO Trade Facilitation Agreement. Participants shared experiences and sought greater support from the WCO, aiming to overcome these bottlenecks and promote the modernization and transformation of customs administrations in the region. The goal is to improve efficiency, transparency, and compliance with international standards.

02/12/2026 Customs Knowledge
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Gambia Revenue Authority Pioneers Customs Modernization in West Africa

Gambia Revenue Authority Pioneers Customs Modernization in West Africa

Supported by the Swedish-funded WACAM project, The Gambia Revenue Authority (GRA) is pioneering the WCO-promoted competency-based HRM model in West and Central Africa. By reviewing key HRM tools and strengthening institutional capacity, GRA aims to become a regional benchmark, leading industry development and providing valuable experience and lessons for other customs agencies. This initiative represents a significant step towards modernized customs administration and enhanced talent management within the region, potentially setting a new standard for customs operations.

02/12/2026 Customs Knowledge
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