South Koreas Coupang Faces Seller Backlash Over Refund Disputes

South Koreas Coupang Faces Seller Backlash Over Refund Disputes

This article provides a detailed solution for Coupang sellers facing challenges when dealing with direct refunds initiated by the platform. It analyzes appeal option selection, offers a checklist of supporting documents for various scenarios, and emphasizes the importance of the 14-day deadline. The aim is to help sellers efficiently and successfully apply for compensation, protect their rights, and ultimately conduct business on the Coupang platform with greater peace of mind. It focuses on providing practical guidance to navigate the refund appeal process and improve the chances of a favorable outcome.

12/30/2025 Logistics Encyclopedia
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Apple Adds More App Store Ad Slots for Developers

Apple Adds More App Store Ad Slots for Developers

Apple's advertising platform has introduced new ad placements on the Today page and App Store product pages in overseas markets, creating new opportunities for App promotion. This article provides an in-depth analysis of the characteristics, targeting strategies, and potential impact of these ad placements, aiming to help advertisers seize traffic dividends. It also reminds advertisers to pay attention to platform policy changes and develop reasonable targeting strategies to ensure effective advertising results. Success hinges on adapting to these new formats and understanding the nuances of each placement.

12/30/2025 Logistics Industry Insights
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US Air Cargo Industry Explored Via Iatas Chinese Portal

US Air Cargo Industry Explored Via Iatas Chinese Portal

This article provides an in-depth analysis of the Chinese version of the International Air Transport Association (IATA) website, a dedicated information platform for Chinese air cargo professionals. It offers the latest news, company directories, event information, and data resources related to the US air cargo industry. The article details the website's core functions and advantages, providing a practical guide to help Chinese freight companies expand into the US market. It aims to assist users in efficiently leveraging the platform to gain valuable insights and opportunities within the US air cargo sector.

01/19/2026 Logistics
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Streamlining Crossborder Ecommerce for Global Expansion

Streamlining Crossborder Ecommerce for Global Expansion

This article provides a detailed overview of the service audit process on the Big Data Cross-border platform, aiming to help service providers understand the audit standards and efficiently list their services. It focuses on the handling of both successful and unsuccessful audits, emphasizing that information modifications will not affect existing orders. The article reminds service providers to pay attention to the audit process to ensure service quality. Understanding the audit criteria is crucial for a smooth listing experience and maintaining a high standard of service provision on the platform.

01/22/2026 Customs Knowledge
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North American Firms Use Trade Data to Boost Revenue

North American Firms Use Trade Data to Boost Revenue

This paper explores how foreign trade companies can leverage the BuzzFile business intelligence platform and U.S. customs data to accurately develop customers in the North American market. It focuses on building customer profiles using the business intelligence platform, verifying purchasing behavior with customs data, and integrating these resources to improve customer development efficiency. The paper also highlights relevant risks and compliance recommendations to help foreign trade companies achieve business growth in the North American market. The integrated approach aims to provide a more targeted and effective customer acquisition strategy.

01/23/2026 Customs Knowledge
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Kwai Advertising Boosts Seller Success in Emerging Markets

Kwai Advertising Boosts Seller Success in Emerging Markets

Kwai, the overseas short video platform under Kuaishou, attracts numerous cross-border sellers due to its strength in emerging markets. This article analyzes the advantages of Kwai Ads, highlighting its suitability for startups, content-driven brands, mobile app developers, and e-commerce/FMCG sellers. However, it cautions high-end luxury brands and those with extremely demanding creative requirements to carefully consider their options before advertising on Kwai. Kwai's reach and engagement in these markets make it a valuable platform for specific business models, while others may find it less effective.

01/21/2026 Logistics Industry Insights
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Xiamen 2026 Expo to Spotlight Crossborder Ecommerce Trends

Xiamen 2026 Expo to Spotlight Crossborder Ecommerce Trends

The 2026 China (Xiamen) International Cross-border E-commerce Exhibition positions itself as a B2B supply chain trading platform. Utilizing an innovative model of "Trade Fair + Foreign Trade E-commerce Festival," it gathers global importers and exporters, e-commerce platforms, and service providers. The event focuses on cross-border product selection, platform services, and imported goods, helping businesses grasp market trends, expand international operations, and achieve transformation and upgrading. It aims to facilitate global trade and empower businesses to thrive in the evolving cross-border e-commerce landscape.

01/26/2026 Logistics
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Trustwell TPG Rise Boost Food Supply Chain Transparency

Trustwell TPG Rise Boost Food Supply Chain Transparency

Trustwell received investment from TPG Rise to jointly build a transparent and safe food supply chain. The Trustwell Connect platform assists food companies in their digital transformation, enhancing food safety and efficiency. This investment will enable Trustwell to further expand its platform and reach, helping more food businesses improve traceability and build consumer trust. The focus remains on leveraging technology to create a more resilient and secure food system, from farm to table. Ultimately, Trustwell aims to empower consumers with greater confidence in the safety and origin of their food.

01/27/2026 Logistics Industry Insights
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Haimen Summit Targets Textile Ecommerce Growth

Haimen Summit Targets Textile Ecommerce Growth

The Haimen Cross-border E-commerce Industry Belt Ecological Conference Textile Special Session aims to assist textile enterprises in transforming to cross-border e-commerce. The conference focuses on platform connection, policy interpretation, and resource integration, helping companies understand platform policies of Amazon, TikTok, and Temu. It connects them with high-quality service providers, enhances the brand value and international market competitiveness of textile products, and achieves business growth. The event provides insights and connections to facilitate the successful transition of textile businesses into the global e-commerce landscape.

01/26/2026 Logistics Industry Insights
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Ozon Reveals Datadriven Search Algorithm for Ecommerce Growth

Ozon Reveals Datadriven Search Algorithm for Ecommerce Growth

This article provides an in-depth analysis of Ozon's search ranking mechanism, moving away from subjective interpretations and emphasizing the importance of a data-driven approach. It details the 'four levels' of evaluation a product undergoes and proposes targeted optimization strategies to help sellers improve their product ranking and achieve significant sales increases. The key lies in understanding platform rules, optimizing product information, enhancing user experience, and ensuring compliant operations. By focusing on these areas, sellers can effectively boost their visibility and drive sales on the Ozon platform.

01/26/2026 Logistics Industry Insights
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