Lesotho Revenue Authority Adopts Competencybased HR Reform

Lesotho Revenue Authority Adopts Competencybased HR Reform

The Lesotho Revenue Authority (LRA), with support from the World Customs Organization, is actively modernizing its GRH system based on competency models. Through the establishment of working groups, development of competency models, and participation in customized training programs, the LRA aims to improve employee quality, enhance organizational effectiveness, and strengthen organizational competitiveness. This experience provides valuable lessons for other tax authorities. The transformation focuses on building a skilled and efficient workforce to effectively manage tax administration and contribute to national development.

01/26/2026 Customs Knowledge
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Bosnia Boosts Ecommerce with Wcobacked Customs Reform

Bosnia Boosts Ecommerce with Wcobacked Customs Reform

The World Customs Organization (WCO) held a workshop in Bosnia and Herzegovina focusing on cross-border e-commerce. The aim was to enhance the awareness of Bosnian Customs regarding e-commerce and to optimize clearance procedures. The workshop highlighted WCO's Framework of Standards on Cross-Border E-Commerce and the Immediate Release Guidelines. These tools are designed to help Bosnia and Herzegovina seize the opportunities presented by cross-border e-commerce, address related challenges, and ultimately achieve economic development.

01/26/2026 Customs Knowledge
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Russian Ecommerce Tax Reform Challenges Chinese Sellers

Russian Ecommerce Tax Reform Challenges Chinese Sellers

Russia's cross-border e-commerce tax reform will be gradually implemented from 2027, abolishing tax exemptions for low-value parcels, which will impact Chinese sellers. The new regulations will force business model iterations and promote the market towards standardization and branding. Chinese sellers need to strengthen brand building, localization operations, and compliance capabilities to gain a competitive advantage in the post-tax-exemption era. This includes adapting to the new tax environment and focusing on providing value beyond just low prices to attract and retain Russian consumers.

01/26/2026 Logistics Industry Insights
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US Infrastructure Push Could Spur Tax Reform

US Infrastructure Push Could Spur Tax Reform

American Trucking Associations President Bill Graves warns of a critical funding gap for US infrastructure. He suggests fuel tax reform as a potential solution, but acknowledges significant political hurdles. Graves emphasizes the need for bipartisan cooperation, stating that failure to address infrastructure issues will negatively impact the US economy. He urges policymakers to prioritize long-term economic stability over short-term political gains to ensure a robust and efficient transportation network.

01/29/2026 Logistics Industry Insights
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Palestinian Customs Program Advances Leadership and Reform

Palestinian Customs Program Advances Leadership and Reform

The World Customs Organization (WCO) held a leadership and management development workshop for Palestinian Customs, aiming to enhance the leadership and management skills of middle and senior managers. The workshop covered key areas such as leadership, personnel management, and change management, employing interactive teaching methods. It was funded by HM Revenue & Customs (HMRC) and the EU Customs Fund. Participants expressed significant benefits and pledged to apply the learned knowledge to their practical work. This initiative contributes to capacity building within Palestinian Customs.

02/02/2026 Customs Knowledge
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WCO Adopts Evidencebased Research for Customs Policy Reform

WCO Adopts Evidencebased Research for Customs Policy Reform

The WCO research unit provides theoretical support for customs policy formulation through systematic studies and empirical analysis, promoting the modernization of international trade. Annual research conferences facilitate communication between academia and practitioners, aiding in policy adjustments and customs innovation, thereby laying the foundation for the safe and efficient development of global trade.

08/08/2025 Logistics
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WCO Supports Sudan Customs in HR Management Reform

WCO Supports Sudan Customs in HR Management Reform

The World Customs Organization (WCO) held a workshop in Sudan to enhance customs human resource management capabilities, evaluating previous results and improving HRM tools. The workshop focused on workforce planning, job descriptions, competency frameworks, performance appraisal, and employee motivation, resulting in a new roadmap. The WCO provides expertise, technical guidance, and capacity building to help Sudanese Customs build a scientific and efficient human resource management system, enhancing customs modernization.

01/05/2026 Customs Knowledge
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WCO Backs Sudan Customs in HR Management Reform

WCO Backs Sudan Customs in HR Management Reform

At the request of Sudanese Customs, the World Customs Organization (WCO) provided support for modernizing its human resource management. Through workshops and remote assistance, the WCO helped Sudanese Customs build a modern, competency-based HR management system. This system aims to enhance talent attraction, improve employee performance, optimize talent allocation, and strengthen organizational competitiveness, ultimately contributing to the modernization of Sudanese Customs. The project focused on developing a framework that aligns HR practices with the strategic goals of the organization.

01/05/2026 Customs Knowledge
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WCO Aids Asiapacific in Plastic Waste Management Reform

WCO Aids Asiapacific in Plastic Waste Management Reform

The World Customs Organization (WCO) completed virtual diagnostic missions to Indonesian and Philippine Customs to assist in implementing the Basel Convention's plastic waste amendments. The project covers strategy, legal frameworks, procedures, enforcement, policy, and capacity building. It will provide detailed implementation plans and regional workshops to strengthen customs controls on plastic waste trade in the Asia-Pacific region. This initiative aims to enhance the collective response to the challenges posed by plastic waste and improve customs' ability to effectively manage its transboundary movement.

01/05/2026 Customs Knowledge
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