IATA Introduces Support Channel for Portal Access Issues

IATA Introduces Support Channel for Portal Access Issues

This channel provides dedicated support when you cannot access the IATA Customer Portal. By filling in the details, the IATA expert team will quickly respond and resolve your issues in areas such as BSP, CASS, travel, and cargo accreditation. After submitting your request, you will receive a confirmation email and can reply to the email to send relevant documents. IATA is committed to providing excellent customer service to ensure your business runs smoothly. We aim to resolve your issues efficiently and effectively.

01/20/2026 Airlines
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Global Aviation Adopts IATA Open Air API for Connectivity

Global Aviation Adopts IATA Open Air API for Connectivity

This guide provides a detailed interpretation of the IATA Open Air API certification application process, covering submitter information, API details, and the value of certification. It aims to help developers successfully complete the certification, enhance the API's industry recognition, expand business partnership opportunities, and embrace the future of aviation connectivity. The guide walks through the steps necessary to achieve IATA accreditation for your API, highlighting the benefits of adhering to IATA standards and fostering greater interoperability within the aviation industry.

01/21/2026 Document Interpretation
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Guide to IATA Bank Account Authorization and Certification

Guide to IATA Bank Account Authorization and Certification

This article details the key requirements for signing the bank authorization letter and bank certification during the IATA agent bank account information submission process. It emphasizes the importance of the authorized signatory and provides a download link for the bank authorization letter. The aim is to help agents ensure accurate and compliant information, thereby avoiding potential operational risks. The article guides agents through the process, highlighting crucial aspects of bank authorization and certification for successful IATA accreditation and ongoing compliance.

02/03/2026 International Settlement
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IATA Tightens Certification Rules for Air Cargo Handlers

IATA Tightens Certification Rules for Air Cargo Handlers

To comply with IATA accreditation, airlines and freight forwarders must submit proof of basic air cargo training for their employees. This can be an IATA introductory course certificate or a labor contract and social security record for current employees with at least three years of air cargo experience. The new regulation aims to ensure that personnel possess the necessary professional skills, guaranteeing the safety and efficiency of air cargo operations. This ensures compliance with international standards and promotes best practices within the industry.

02/03/2026 Logistics Encyclopedia
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Maersk Launches Online Tool to Cut Inland Transport Costs

Maersk Launches Online Tool to Cut Inland Transport Costs

Maersk launches an online inland transportation freight rate inquiry tool to simplify customer operations and improve efficiency. Users can quickly obtain accurate freight rates by simply logging into the system and selecting transportation information, optimizing logistics budgets. This system is easy to operate, provides transparent information, and helps companies efficiently manage supply chain costs. The tool aims to streamline the process of obtaining inland transportation costs, providing greater control and visibility for Maersk's customers.

09/28/2025 Logistics Encyclopedia
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Major Shipping Lines Adopt Online Tare Weight Lookup Tool

Major Shipping Lines Adopt Online Tare Weight Lookup Tool

Struggling with VGM calculation? This article compiles online query links for container tare weights from major shipping companies. Simply enter the container number to quickly obtain accurate tare weight information. Say goodbye to guesswork and improve the efficiency and accuracy of your VGM calculations. This helps ensure the safe and efficient transportation of goods. It provides a convenient maritime tool to streamline the VGM process and reduce potential errors related to weight discrepancies.

09/26/2025 Logistics
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E-Commerce Boom Highlights Logistics Risks for Online Shoppers

E-Commerce Boom Highlights Logistics Risks for Online Shoppers

How should consumers protect their rights when their goods are damaged during the logistics process? Through case analysis, we explored compensation issues and channels for protecting rights encountered during return logistics. It is advisable for consumers to use insurance services and promptly contact the logistics company in the event of damage to ensure reasonable compensation. If necessary, they can seek evaluation from professional agencies or pursue legal avenues to safeguard their rights.

07/28/2025 Logistics Encyclopedia
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Dimerco Adopts TACT Online to Boost Global Logistics Efficiency

Dimerco Adopts TACT Online to Boost Global Logistics Efficiency

Dimerco Express Group has significantly improved its global logistics efficiency by strategically adopting TACT Online. This digital solution optimizes freight tracking, pricing, and management, streamlining processes, enhancing compliance, and improving customer satisfaction. The implementation strengthens Dimerco's position as a technology-leading global logistics service provider. By embracing digital transformation and leveraging smart logistics tools, Dimerco is optimizing its supply chain and delivering superior service to its clients worldwide.

12/30/2025 Logistics Industry Insights
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WCO Launches Online AEO System to Boost Trade Efficiency

WCO Launches Online AEO System to Boost Trade Efficiency

The World Customs Organization (WCO) has launched a new online AEO Information Query System (OAC), replacing traditional paper compilations. This system offers advantages such as dedicated access, structured information, multi-dimensional analysis, and standardized data management. The OAC aims to improve the efficiency and quality of AEO information management, promoting global trade security and facilitation. WCO members and the private sector have expressed high appreciation for the system and look forward to its future development.

12/30/2025 Customs Knowledge
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