Airline Industry Focuses on Passenger Experience and Efficiency

Airline Industry Focuses on Passenger Experience and Efficiency

Global air passenger volume is projected to double by 2037. To address this challenge, this paper emphasizes the importance of a passenger-centric approach and explores how embracing new technologies and continuous learning can enhance both passenger experience and operational efficiency. The article also mentions the provision of specialized passenger experience courses to help industry professionals improve their skills. This focus on innovation and skill development is crucial for meeting the growing demands of the aviation industry and ensuring a positive travel experience for all passengers.

12/30/2025 Logistics Industry Insights
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WCO Scholarship Program Trains Future Customs Leaders Worldwide

WCO Scholarship Program Trains Future Customs Leaders Worldwide

The World Customs Organization (WCO) Scholarship Programme aims to cultivate future customs leaders, promote knowledge sharing, and enhance professional pride within the customs sector. The 85th iteration brought together participants from 15 countries worldwide. Through tailored training courses, field visits, and international collaboration, the program helps participants enhance their capabilities and contribute to the development of their respective customs administrations. The success of this program relies on the support of countries like Japan, China, and South Korea. It's a key initiative for global customs cooperation and development.

01/05/2026 Customs Knowledge
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Customs Agencies Adopt Virtual Classrooms to Boost Training

Customs Agencies Adopt Virtual Classrooms to Boost Training

The pandemic has presented challenges to customs personnel training. Live virtual classrooms have become crucial for overcoming these difficulties. This paper emphasizes that customs organizations should actively embrace change, drawing on WCO guidelines. By carefully designing courses, strengthening interaction, and leveraging technology, they can create effective virtual classrooms, enhance personnel capabilities, and drive customs modernization. Ultimately, this promotes trade facilitation and national security. The focus is on adapting to the new normal and utilizing virtual platforms for continuous learning and development within customs administrations.

01/19/2026 Customs Knowledge
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New IATA Training Programs Aim to Improve Airport Efficiency

New IATA Training Programs Aim to Improve Airport Efficiency

This article provides a comprehensive overview of the airport planning, operations, and management training curriculum offered by the International Air Transport Association (IATA). It covers the curriculum's structure, key features, course schedules, and guidance on selecting appropriate courses. The aim is to assist airport professionals in understanding and choosing training programs that align with their professional development goals, ultimately enhancing airport operational efficiency and safety standards. The article serves as a valuable resource for individuals seeking to advance their expertise in the dynamic field of airport management.

01/20/2026 Airport Codes
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Malaysia Customs Enhances Elearning to Train Officers

Malaysia Customs Enhances Elearning to Train Officers

Malaysia Customs has signed a new licensing agreement with the WCO to upgrade its e-learning platform to CLiKC!, aiming to enhance the capabilities of its customs officers. This marks a significant upgrade to Malaysia's customs training system, enabling the localization of WCO courses and customized training content. This initiative will improve training efficiency, reduce costs, and promote knowledge sharing, leading the way in regional customs modernization. The upgraded platform will provide better access to relevant training materials and contribute to the professional development of customs officers.

01/22/2026 Customs Knowledge
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Aviation Industry Urges Stricter Safety Audits and Quality Control

Aviation Industry Urges Stricter Safety Audits and Quality Control

This report delves into the crucial elements of aviation safety audits and quality control, interpreting the core standards of ICAO Annex 17. It analyzes industry standards and national safety programs, elaborating on audit processes and quality control systems. Furthermore, it introduces professional training courses offered by IATA, designed to help practitioners enhance their safety audit capabilities and build a robust safety defense, ultimately ensuring aviation safety. This includes understanding key performance indicators and risk assessment methodologies to improve overall safety management systems within the aviation industry.

01/20/2026 Logistics Encyclopedia
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WCO and WTO Partner to Boost Global Trade Efficiency

WCO and WTO Partner to Boost Global Trade Efficiency

The World Customs Organization (WCO), in collaboration with the World Trade Organization (WTO), held an advanced training course in Geneva for chairpersons of National Trade Facilitation Committees from French-speaking countries. The course aimed to enhance their understanding of the Trade Facilitation Agreement (TFA) and improve their communication and collaboration skills with stakeholders. The curriculum was based on WCO's capacity building materials and introduced key tools such as the Mercator Program. Both organizations will continue their collaboration to organize similar courses for Spanish-speaking countries.

01/27/2026 Customs Knowledge
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WCO South Korea Boost Trade Training with Clikc Upgrade

WCO South Korea Boost Trade Training with Clikc Upgrade

The World Customs Organization (WCO), in collaboration with the Korea Customs Service (KCS), is upgrading the CLiKC! e-learning platform to enhance the capacity of customs officials worldwide to address emerging technologies and global trade trends. By developing new courses, optimizing platform technology, and expanding language support, this project will provide higher-quality training resources for customs personnel and supply chain partners. This initiative aims to promote global trade facilitation and international customs cooperation, ultimately strengthening the global customs community's ability to navigate the complexities of modern trade.

12/30/2025 Customs Knowledge
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Ukraine Customs Academy Becomes Key EU Officer Training Hub

Ukraine Customs Academy Becomes Key EU Officer Training Hub

The World Customs Organization (WCO) has established a European Regional Training Center in Ukraine to enhance the capacity of customs officials in the European region, promoting trade facilitation and security. The Ukrainian Customs Academy was designated as the location for the training center, and a Memorandum of Understanding was signed with the WCO. The center will provide high-quality training courses covering various aspects of customs management, helping European customs administrations address international trade challenges and build efficient and secure customs systems. This initiative strengthens regional cooperation and supports effective customs practices.

12/30/2025 Customs Knowledge
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New IATA Guidelines Tighten Lithium Battery Air Transport Safety

New IATA Guidelines Tighten Lithium Battery Air Transport Safety

The International Air Transport Association (IATA) has released its latest battery transportation guidelines to address aviation safety challenges posed by the growing global demand for batteries. The guidelines cover transportation requirements for lithium, sodium-ion, and nickel-metal hydride batteries, providing detailed instructions on packaging, marking, and documentation. IATA also offers professional training courses and multilingual promotional materials to enhance industry safety awareness and ensure the safe air transport of batteries. The aim is to mitigate risks associated with battery shipments and promote best practices throughout the supply chain.

01/08/2026 Logistics
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