Ebay Updates Return Policy Key Changes for US Sellers

Ebay Updates Return Policy Key Changes for US Sellers

eBay US has updated its return policy, requiring sellers to provide a US return address, free returns, or a 'refund only' option. This aims to enhance buyer experience and reduce cross-border return disputes. Sellers need to assess costs, optimize listings, improve service, and adapt flexibly to the new policy. This change impacts sellers who previously relied on international returns or other methods to handle returns on the eBay US platform. Understanding and implementing these changes is crucial for maintaining competitiveness.

01/27/2026 Logistics Industry Insights
Read More
US Customs Adopts Digital Tax Refunds As Tariff Policies Shift

US Customs Adopts Digital Tax Refunds As Tariff Policies Shift

U.S. Customs and Border Protection (CBP) will fully implement electronic refunds starting February 6th, eliminating paper-based refunds. This initiative aims to reduce costs, minimize delays, enhance security, and prepare for a potential wave of Trump-era tariff refunds. Businesses should complete electronic registration promptly, verify data accuracy, and closely monitor policy developments to capitalize on opportunities and mitigate risks. The transition to e-refunds is expected to streamline the refund process and improve efficiency for both CBP and trade stakeholders.

01/30/2026 Customs Knowledge
Read More
Global Air Freight Policies Cancellation and Amendment Rules Explained

Global Air Freight Policies Cancellation and Amendment Rules Explained

This article provides an in-depth analysis of international air freight cancellation and modification policies, differentiating between voluntary and involuntary changes. It details the logic behind calculating cancellation fees and offers practical considerations. The aim is to help cargo owners understand the rules, reduce transportation risks, and protect their rights. It covers key aspects of the refund process and clarifies the conditions under which refunds are applicable, empowering shippers to navigate potential issues effectively and minimize financial losses related to changes in their air freight shipments.

01/26/2026 Logistics Encyclopedia
Read More
Hong Kongs Proters Scheme Boosts Aviation Sector Funding

Hong Kongs Proters Scheme Boosts Aviation Sector Funding

The Hong Kong government has launched the "Professional Training and Examination Refund Scheme" (ProTERS) to provide aviation professionals and aspiring talents with tuition fee reimbursement of up to 80%, capped at HKD 30,000. This scheme aims to encourage Hong Kong residents to participate in aviation-related courses and examinations, enhance their skills, and obtain professional qualifications, thereby supporting the development of Hong Kong's aviation industry. Applicants must be Hong Kong residents, employed full-time in the Hong Kong aviation industry, and have completed designated courses or examinations.

01/27/2026 Logistics Industry Insights
Read More
Amazon Adjusts Return Policy for Highvalue Items in 2026

Amazon Adjusts Return Policy for Highvalue Items in 2026

Amazon's new return policy, effective in 2026, eliminates exemptions for high-value items and standardizes prepaid return labels. This simplifies the process and shortens refund times, but also increases return risks for sellers of high-value goods. Sellers need to optimize their business strategies, strengthen risk control, and fully utilize the SAFE-T Claim process. Staying informed about policy changes is crucial to adapting to the new market environment. This policy shift presents both opportunities and challenges for e-commerce businesses operating on the Amazon platform.

02/03/2026 Logistics Industry Insights
Read More
High Ecommerce Return Rates Cut Crossborder Seller Profits

High Ecommerce Return Rates Cut Crossborder Seller Profits

Cross-border e-commerce sellers face the challenge of high return rates, eroding profit margins. This paper analyzes the current situation of return rates, the differences in return policies among e-commerce platforms, and the controversy and risks associated with the "refund only without return" policy. It proposes strategies for sellers to optimize product quality, improve logistics, and enhance after-sales service. The paper emphasizes the importance of building a fairer cooperative model between platforms and sellers to mitigate the negative impacts of high return rates and ensure sustainable business growth.

01/16/2026 Logistics Industry Insights
Read More
US Customs Shifts Refunds to Electronic ACH Payments

US Customs Shifts Refunds to Electronic ACH Payments

U.S. Customs announced the full digitalization of duty refunds, effective February 6th. Companies must ensure ACH electronic payment setup or designate a customs broker for collection; otherwise, direct refunds will be unavailable. This move is likely related to the Supreme Court's expected ruling on tariffs under the International Emergency Economic Powers Act. Businesses are advised to prepare promptly to navigate future trade changes. This digitalization aims to streamline the refund process and improve efficiency for both Customs and importers. Early preparation is crucial to avoid disruptions and ensure timely receipt of refunds.

01/26/2026 Customs Knowledge
Read More
Amazon Eases International Returns and Exchanges for Shoppers

Amazon Eases International Returns and Exchanges for Shoppers

This article provides a detailed interpretation of Amazon's return and refund policies for cross-border e-commerce, covering the return process, FBA exchange policies, time limits, and potential risks. It also offers practical tips for overseas shopping returns and exchanges, aiming to help consumers shop with confidence. The guide clarifies the steps involved in initiating a return, understanding the conditions for FBA exchanges, being aware of the return timeframes, and mitigating potential issues that may arise during the process. Ultimately, it empowers shoppers to navigate Amazon's return system effectively.

02/04/2026 Logistics Encyclopedia
Read More
Optimizing the Online and Offline Supply Chain Connection in the Fast-moving Consumer Goods Industry

Optimizing the Online and Offline Supply Chain Connection in the Fast-moving Consumer Goods Industry

Integrated logistics services are crucial in the fast-moving consumer goods (FMCG) industry, enhancing supply chain resilience and efficiency. The sector faces challenges such as raw material shortages and rising costs, while the booming e-commerce market demands rapid responses to consumer needs. By 2025, the global FMCG market is projected to reach $15.16 trillion, highlighting significant growth potential.

07/17/2025 Logistics
Read More