Ebay Sellers Improve Customer Satisfaction Through Better Communication

Ebay Sellers Improve Customer Satisfaction Through Better Communication

This article details various communication channels available to eBay sellers for interacting with buyers, including the eBay messaging system, phone communication (used cautiously), and contacting eBay customer support. It provides practical tips for improving communication efficiency and highlights communication taboos to avoid. The aim is to help sellers build strong customer relationships, enhance customer satisfaction, and ultimately drive sales growth on the eBay platform. By mastering effective communication techniques, sellers can foster trust and loyalty, leading to a more successful eBay business.

01/04/2026 Logistics Encyclopedia
Read More
Crossborder Ecommerce Stores Must File Annual Reports

Crossborder Ecommerce Stores Must File Annual Reports

This article focuses on cross-border e-commerce sellers, emphasizing the importance of the annual enterprise report. It details which sellers are required to file the report and how to complete the process. The article reminds sellers to file on time to avoid serious consequences such as traffic restrictions or even account suspension due to negligence, ensuring compliant operation of their cross-border business. Timely filing is crucial for maintaining a healthy and compliant business within the e-commerce ecosystem.

01/04/2026 Customs Knowledge
Read More
Ebay Sellers Gain Tips to Boost Feedback and Sales

Ebay Sellers Gain Tips to Boost Feedback and Sales

This article details how to calculate the positive feedback rate on eBay and provides practical strategies to improve it. These include precise pricing, carefully selected products, excellent customer service, and encouraging genuine reviews. It also emphasizes the importance of avoiding negative feedback and the need for continuous optimization of store operations. The aim is to help sellers build an excellent reputation, earn more orders, and succeed in the competitive cross-border e-commerce market by focusing on customer satisfaction and proactive reputation management.

01/04/2026 Logistics Encyclopedia
Read More
Effective Strategies for Naming Your Amazon Store

Effective Strategies for Naming Your Amazon Store

This article delves into the importance and strategies of naming an Amazon store, emphasizing the three golden rules: name consistency, brand alignment, and seller type matching. It also details six key elements: memorability, professionalism, positivity, keyword optimization, evergreen principles, and avoiding generic names. Finally, it provides practical tools like brainstorming methods and store name generators to help sellers create unique and eye-catching Amazon store names. The article aims to guide sellers in building a strong brand identity through effective naming strategies.

01/04/2026 Logistics Encyclopedia
Read More
Amazon Sellers Adjust to New Belgium VAT Rules

Amazon Sellers Adjust to New Belgium VAT Rules

This article provides an in-depth analysis of the new Belgian customs policy of "Reverse Calculation" for Amazon e-commerce goods. It details the "Reverse Calculation" formula and cost deduction items, offering declaration optimization strategies to help sellers navigate the new regulations, reduce risks, and protect profits. Understanding the "Reverse Calculation" rules and operating in compliance are crucial for a stable expansion in the European market. This guide helps sellers to understand and adapt to the new regulations for compliant and profitable operations.

01/04/2026 Customs Knowledge
Read More
Amazon Tightens Supply Chain Rules Safeguards Reporting Rights

Amazon Tightens Supply Chain Rules Safeguards Reporting Rights

Amazon is updating its supply chain standards, effective January 19th, with stricter requirements for labor protection, grievance mechanisms, child labor, working conditions, natural resource use, and information security. Sellers should be aware that improper attempts to remove follow sellers might result in losing the right to report infringement. This article details the impact of the new regulations and the correct steps to remove follow sellers, helping sellers operate in compliance. The new rules emphasize ethical and sustainable practices within the Amazon ecosystem.

01/04/2026 Logistics Industry Insights
Read More
Guide to Recovering Funds from a Frozen Paypal Account

Guide to Recovering Funds from a Frozen Paypal Account

This article details the process for users to withdraw funds from a permanently frozen PayPal account after the 180-day holding period. It covers account status review, withdrawal option selection, communication strategies with PayPal, and frequently asked questions. The aim is to guide users through the process of successfully retrieving their frozen funds. It explains the necessary steps and provides practical advice to navigate the complexities of PayPal's policies regarding frozen accounts and fund disbursement after the stipulated waiting period.

01/07/2026 International Settlement
Read More
Australia Eases Ecommerce Customs Rules for ABN GST Clarity

Australia Eases Ecommerce Customs Rules for ABN GST Clarity

This article provides a clear explanation of Australian ACN, ABN, and GST, highlighting their differences and the deferred clearance policy. Specifically for cross-border e-commerce sellers, it details the GST registration threshold, import clearance considerations, and how to apply for the Deferred GST Scheme to alleviate financial burden. This guide aims to help sellers better expand into the Australian market by navigating its tax and customs regulations effectively, particularly focusing on managing GST obligations and optimizing cash flow through deferred clearance options.

01/07/2026 Customs Knowledge
Read More
Taicang Port Handles 8M Teus Boosting Global Trade

Taicang Port Handles 8M Teus Boosting Global Trade

Taicang Port's container shipping has become a crucial hub connecting the Yangtze River Economic Belt to global trade, thanks to its strategic location, extensive route network, and technological investments. This article details Taicang Port's advantages in terms of qualification, services, pricing, timeliness, customer service, and technical support. It aims to help businesses seize opportunities and win in the market by leveraging the port's capabilities. The port offers comprehensive solutions for efficient and reliable container transport, facilitating seamless international trade flows.

01/07/2026 Port Encyclopedia
Read More
Emirates Shipping Line Expands Routes and Booking Options

Emirates Shipping Line Expands Routes and Booking Options

This article provides an in-depth analysis of Emirates Shipping Line (ESL), covering key aspects such as schedule inquiry, route coverage, port selection, and space booking. It guides readers on accurately obtaining schedule information through official channels, third-party platforms, and manual inquiries. The article also details ESL's core route network, port services, and space guarantee strategies. Furthermore, it addresses frequently asked questions, assisting foreign trade enterprises and freight forwarders in optimizing their supply chain layout and enhancing global trade competitiveness.

01/07/2026 Shipping Company Encyclopedia
Read More