Coupang Seller Platform Outage Sparks Merchant Backlash

Coupang Seller Platform Outage Sparks Merchant Backlash

Coupang's Seller Central recently experienced a sudden outage, hindering seller operations and potentially impacting consumer experience. The platform initially cited network issues as the cause, but reports suggest a possible link to the surge of Chinese sellers. The incident has raised concerns within the industry regarding the technical support capabilities of e-commerce platforms. The outage caused significant disruption for sellers relying on the platform for their business activities, and questions are being asked about Coupang's preparedness for handling increased traffic and seller volume.

01/04/2026 Logistics Industry Insights
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Ozon Payment Cycles and Thresholds A Guide for Sellers

Ozon Payment Cycles and Thresholds A Guide for Sellers

This article provides an in-depth analysis of OZON's payment mechanism, detailing the order settlement process, payment cycles and thresholds, diverse payment options, and exchange rate calculations. Through case studies and risk warnings, it aims to help cross-border e-commerce sellers efficiently and safely repatriate funds, improve capital utilization, and succeed in the OZON marketplace. It covers key aspects like understanding settlement schedules, navigating payment methods, and mitigating potential risks associated with currency conversion and platform policies, enabling sellers to optimize their financial operations on OZON.

01/04/2026 International Settlement
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Chatgpt Boosts Crossborder Ecommerce Efficiency

Chatgpt Boosts Crossborder Ecommerce Efficiency

The explosive popularity of ChatGPT has sparked both attention and anxiety in the cross-border e-commerce industry. This article analyzes the advantages and limitations of ChatGPT, pointing out that it can serve as an auxiliary tool in this field, but cannot completely replace human labor. It also reminds readers to view the AI wave with a cool head, avoiding blind following and excessive hype. While ChatGPT offers potential benefits, its limitations must be considered when integrating it into cross-border e-commerce operations.

01/04/2026 Logistics Industry Insights
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Amazon Sellers Prosper Despite Higher Fees During Holidays

Amazon Sellers Prosper Despite Higher Fees During Holidays

Amazon's peak season report reveals that third-party sellers accounted for over 60% of sales, with small and medium-sized sellers showing strong performance. However, the report lacks specific data, raising concerns about potential adjustments to Amazon's fee structure. Sellers should be wary of the normalization of platform commissions. Strategies for navigating this include refined operations, channel diversification, and cost control. The lack of transparency in the report warrants careful consideration and proactive planning by sellers to mitigate potential risks associated with increased platform fees.

12/31/2025 Logistics Industry Insights
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Amazon Introduces Second Buy Box for Thirdparty Sellers

Amazon Introduces Second Buy Box for Thirdparty Sellers

Amazon is reportedly planning a "second buy box" to address competition concerns between third-party sellers and its own retail operations. This initiative stems from an antitrust agreement with the European Union and aims to create a fairer competitive landscape on the platform. The second buy box would potentially give more visibility to alternative sellers, offering consumers more choices and potentially lower prices. This move is expected to alleviate some of the pressure felt by third-party sellers who often struggle to compete with Amazon's own products.

12/31/2025 Logistics Industry Insights
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Amazon Prime Event Drives Billion Orders Seller Costs Rise

Amazon Prime Event Drives Billion Orders Seller Costs Rise

Amazon's 'Prime Early Access Sale' saw over 100 million orders, but sales were only a third of Prime Day's. Increased fulfillment costs during peak season are exacerbating cost pressures for sellers, while price wars are eroding profit margins. To address these challenges and achieve sustainable growth, sellers need to refine operations, optimize supply chains, differentiate product selection, expand channels, and prioritize inventory management. Focusing on these areas will be crucial for navigating the complexities of the market and maintaining profitability during peak seasons and beyond.

12/31/2025 Logistics Industry Insights
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Amazon Upgrades A Pages to Drive Holiday Sales

Amazon Upgrades A Pages to Drive Holiday Sales

Amazon US has launched an enhanced A+ Page feature, allowing sellers to recommend other products within their brand on the product detail page, aiming to improve on-site conversion rates. This feature, along with other advanced functionalities, is available for free to eligible brand sellers as a limited-time promotion. Experts advise sellers to seize this opportunity to refine their operations and actively prepare for the year-end peak season. This is a key chance to boost sales and visibility before the holiday rush.

12/31/2025 Logistics Industry Insights
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Exalibaba Execs Raise 4M for Southeast Asia Ecommerce Startup

Exalibaba Execs Raise 4M for Southeast Asia Ecommerce Startup

Southeast Asian e-commerce presents substantial potential but is highly competitive. The recent funding of Homing Day, a home furnishing independent website, has drawn significant attention. To succeed, sellers need to adopt localized operations, leverage social media marketing, and implement data-driven strategies. Understanding local consumer preferences and adapting marketing efforts accordingly is crucial. Furthermore, utilizing data analytics to optimize product offerings and marketing campaigns can provide a competitive edge in this dynamic market. Focusing on niche markets and building strong brand identity are also important considerations.

12/31/2025 Logistics Industry Insights
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Amazon Cuts Jobs Amid Economic Downturn

Amazon Cuts Jobs Amid Economic Downturn

Amazon plans to lay off approximately 10,000 employees, marking the largest reduction in its history. The layoffs are attributed to a deteriorating macroeconomic environment and slowing sales, reflecting the growth challenges facing the tech industry. Widespread layoffs are occurring across global tech companies, with domestic Chinese internet giants also affected. Cross-border e-commerce sellers are advised to focus on refined operations, diversify channels, and control costs while awaiting economic recovery. This downturn highlights the need for resilience and adaptability in the current economic climate.

12/31/2025 Logistics Industry Insights
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Alibabacom Introduces Realtime Train Data for Targeted Marketing

Alibabacom Introduces Realtime Train Data for Targeted Marketing

Alibaba.com's paid marketing service (Direct Train) introduces real-time data features, providing cross-border e-commerce sellers with key real-time data such as impressions and clicks to facilitate refined operations. With real-time data, sellers can promptly adjust budgets, optimize premium ratios, and refine keywords and products to improve promotion effectiveness. This article details the usage methods and common issues related to real-time data and looks forward to future development directions. This helps sellers make data-driven decisions and improve their advertising ROI.

12/31/2025 Logistics Industry Insights
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