Ebay Releases Guide on Order Cancellations for Buyers and Sellers

Ebay Releases Guide on Order Cancellations for Buyers and Sellers

This article details the order cancellation process for both buyers and sellers on eBay. It emphasizes the importance of sellers avoiding order cancellations to maintain store reputation. The article also suggests that both buyers and sellers reflect on the reasons for cancellation to prevent similar situations from happening again. Minimizing cancellations is crucial for positive feedback and a successful eBay business. Understanding the policies and communicating effectively can help reduce the need for order cancellations.

01/06/2026 Logistics Encyclopedia
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Global Firms Adopt Service Order Tools to Simplify Crossborder Trade

Global Firms Adopt Service Order Tools to Simplify Crossborder Trade

This article provides a detailed introduction to the service order management function in the back-end system for cross-border e-commerce merchants. It covers how to view order statuses, query order details, and perform various order operations such as contacting buyers, confirming/rejecting delivery, approving/rejecting extensions, and approving/rejecting refunds. The aim is to help merchants efficiently manage service orders, improve customer satisfaction, and ultimately drive business growth.

01/22/2026 Customs Knowledge
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Ottawa Logistics Firm Sees 190 Order Growth Amid Ecommerce Shift

Ottawa Logistics Firm Sees 190 Order Growth Amid Ecommerce Shift

Ottawa Logistics Fulfillment successfully transformed into e-commerce logistics, experiencing a 190% surge in orders within a year. Their secret lies in optimizing operational processes, introducing advanced technology, and focusing on customer experience. This article summarizes their success, offering valuable lessons for other 3PL companies transitioning to e-commerce logistics. It emphasizes the importance of defining clear goals, streamlining processes, embracing technology, prioritizing customer experience, and selecting suitable partners.

01/28/2026 Warehousing
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Ottawa Logistics Firm Sees 190 Order Growth in 3PL Shift

Ottawa Logistics Firm Sees 190 Order Growth in 3PL Shift

Ottawa Logistics successfully embraced the e-commerce supply chain through a strategic transformation, experiencing a 190% surge in e-commerce orders within a year. This webinar will share their transformation strategies, common pitfalls to avoid, packaging optimization practices, and how they leveraged technology experts to reduce warehouse costs. The aim is to empower other 3PL companies to succeed in the e-commerce era by providing practical insights and actionable strategies for optimizing their operations and capitalizing on the growing online market.

01/27/2026 Warehousing
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New Regulations Enhance Freight Forwarding Industry Order And Improve Market Competitiveness

New Regulations Enhance Freight Forwarding Industry Order And Improve Market Competitiveness

China has recently revised the regulations governing international freight forwarding, clarifying shareholder structures to enhance market supervision. The new rules mandate that companies involved in import and export trade must have legal entities as major shareholders, achieving a controlling stake. This regulation takes effect immediately, bringing a new order and competitive advantages to the freight forwarding industry.

07/24/2025 Logistics
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The Secret Weapon for Enhancing Warehouse Efficiency Logistics Order Batch Processing Strategy

The Secret Weapon for Enhancing Warehouse Efficiency Logistics Order Batch Processing Strategy

This article discusses how logistics order batching strategies can enhance warehouse efficiency and reduce labor costs by consolidating multiple orders and optimizing processing workflows. Effective batching strategies, such as scheduled picking and zoned picking, can significantly improve the accuracy and speed of order fulfillment while addressing challenges and risks during implementation, helping businesses meet the demands of the e-commerce industry.

07/23/2025 Warehousing
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Global Trade Relies Heavily on Merchandisers Report Finds

Global Trade Relies Heavily on Merchandisers Report Finds

Foreign trade order followers play a crucial role in international trade, responsible for order tracking, documentation, logistics coordination, and customer relationship management. Their work involves confirming order details, tracking production progress, controlling quality, preparing and reviewing documents, arranging transportation, customs clearance, and communicating with customers. This requires solid professional knowledge and excellent communication skills. They ensure smooth order fulfillment from placement to delivery, acting as a vital link between suppliers, manufacturers, and international buyers. Effective order follow-up is essential for successful international trade operations.

01/29/2026 Document Interpretation
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Ozon Revises Seller Pricing with New Cost Controls

Ozon Revises Seller Pricing with New Cost Controls

Ozon platform updated seller offer terms, introducing order cancellation express service fee deductions, but waiving "last mile" fees in specific cases. Sellers need to prioritize order management, optimize logistics, and strengthen communication. Actively adjusting business strategies is crucial to cope with increased costs and achieve sustainable development. This includes carefully monitoring order fulfillment, exploring alternative shipping options, and proactively addressing customer inquiries to minimize cancellations and maximize efficiency within the updated Ozon framework.

11/03/2025 Logistics
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Wildberries Expands Crossborder Logistics for Sellers

Wildberries Expands Crossborder Logistics for Sellers

This article addresses frequently asked questions regarding DPX first-mile logistics for the Wildberries cross-border e-commerce platform. It covers topics such as handling negative reviews, compensation for order rejections, order cancellation functionality, addressing logistics delays, warehouse selection, return processes, and order tracking. The aim is to help sellers efficiently resolve logistics challenges and improve operational efficiency. This guide provides practical solutions and insights to navigate the complexities of Wildberries logistics and optimize performance.

01/15/2026 Logistics
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Locke Supply Adopts Voice Picking to Boost Warehouse Efficiency

Locke Supply Adopts Voice Picking to Boost Warehouse Efficiency

Locke Supply Chain addressed issues such as low order fulfillment accuracy, long employee training cycles, and high staff turnover by implementing the Vocollect voice picking system. Integrated with the existing WMS, the system guides picking operations through voice commands, significantly improving picking efficiency and order accuracy. This resulted in reduced operating costs and improved employee work experience. This case provides valuable insights for companies facing similar challenges in warehouse logistics and order fulfillment.

01/20/2026 Warehousing
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