Global Firms Adopt Service Order Tools to Simplify Crossborder Trade

Global Firms Adopt Service Order Tools to Simplify Crossborder Trade

This article provides a detailed introduction to the service order management function in the back-end system for cross-border e-commerce merchants. It covers how to view order statuses, query order details, and perform various order operations such as contacting buyers, confirming/rejecting delivery, approving/rejecting extensions, and approving/rejecting refunds. The aim is to help merchants efficiently manage service orders, improve customer satisfaction, and ultimately drive business growth.

01/22/2026 Customs Knowledge
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Ottawa Logistics Firm Sees 190 Order Growth Amid Ecommerce Shift

Ottawa Logistics Firm Sees 190 Order Growth Amid Ecommerce Shift

Ottawa Logistics Fulfillment successfully transformed into e-commerce logistics, experiencing a 190% surge in orders within a year. Their secret lies in optimizing operational processes, introducing advanced technology, and focusing on customer experience. This article summarizes their success, offering valuable lessons for other 3PL companies transitioning to e-commerce logistics. It emphasizes the importance of defining clear goals, streamlining processes, embracing technology, prioritizing customer experience, and selecting suitable partners.

01/28/2026 Warehousing
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Ottawa Logistics Firm Sees 190 Order Growth in 3PL Shift

Ottawa Logistics Firm Sees 190 Order Growth in 3PL Shift

Ottawa Logistics successfully embraced the e-commerce supply chain through a strategic transformation, experiencing a 190% surge in e-commerce orders within a year. This webinar will share their transformation strategies, common pitfalls to avoid, packaging optimization practices, and how they leveraged technology experts to reduce warehouse costs. The aim is to empower other 3PL companies to succeed in the e-commerce era by providing practical insights and actionable strategies for optimizing their operations and capitalizing on the growing online market.

01/27/2026 Warehousing
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Ecommerce Sellers See Postworld Cup Sales Boom

Ecommerce Sellers See Postworld Cup Sales Boom

Although the World Cup has concluded, the gold-mining opportunities it brought to cross-border e-commerce continue. Argentina's victory triggered the 'Messi effect,' leading to a surge in sales of related merchandise. Trading cards have become a new top seller. Product selection should focus on team merchandise, souvenirs, and sports equipment. It's crucial to operate in compliance and avoid intellectual property risks. Seize the tail end of the World Cup to achieve sustained order surges.

12/30/2025 Logistics Industry Insights
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Project Verte 6 River Systems Open Smart Ecommerce Warehouse in Atlanta

Project Verte 6 River Systems Open Smart Ecommerce Warehouse in Atlanta

Project Verte partnered with 6 River Systems to deploy a smart warehousing solution in Atlanta. By introducing collaborative robots, Chucks, they aim to enhance order processing capabilities, picking speed, and customer satisfaction. This initiative addresses the surge in e-commerce orders and optimizes the fulfillment process. The deployment sets a new standard for smart warehousing in the industry, accelerating the intelligent transformation of e-commerce fulfillment. The solution improves efficiency and responsiveness to growing customer demands.

02/03/2026 Logistics
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Ihealth Wins Major US Contracts During COVID19 Testing Surge

Ihealth Wins Major US Contracts During COVID19 Testing Surge

Andon Health experienced a sales surge during Black Friday with its iHealth test kits and secured a 1.367 billion RMB order from the US government. Its success is attributed to cultivating the local market, capitalizing on the pandemic, compliant operations, and brand building. Andon Health's experience offers valuable lessons for cross-border e-commerce sellers. Key takeaways include product selection, localization, compliance, branding, and seizing opportunities. By focusing on these areas, other businesses can potentially replicate similar success in the global market.

01/05/2026 Logistics Industry Insights
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New Regulations Enhance Freight Forwarding Industry Order And Improve Market Competitiveness

New Regulations Enhance Freight Forwarding Industry Order And Improve Market Competitiveness

China has recently revised the regulations governing international freight forwarding, clarifying shareholder structures to enhance market supervision. The new rules mandate that companies involved in import and export trade must have legal entities as major shareholders, achieving a controlling stake. This regulation takes effect immediately, bringing a new order and competitive advantages to the freight forwarding industry.

07/24/2025 Logistics
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Chinese Goods Gain Traction on Russias Ozon During Black Friday

Chinese Goods Gain Traction on Russias Ozon During Black Friday

Ozon's Black Friday report reveals a significant surge in demand for Chinese goods in Russia. Order volume and sales of Chinese products increased by over 500%, GMV more than doubled, and the number of consumers purchasing Chinese goods grew nearly 3.5 times. The demand for Chinese products is expanding nationwide, with high-value, cost-effective items being particularly popular. Chinese sellers should seize this opportunity by improving product quality, optimizing supply chains, strengthening brand building, and actively embracing digital transformation to capitalize on the growing Russian market.

01/30/2026 Logistics Industry Insights
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Crossborder Ecommerce Sellers Gear Up for Holiday Sales

Crossborder Ecommerce Sellers Gear Up for Holiday Sales

Cross-border e-commerce year-end sales surge strategy: comprehensive improvement in inventory preparation, marketing, and pricing. Optimize listings, capture traffic, and pay attention to risks to win the peak sales season. Prepare for increased demand and shipping challenges. Implement targeted advertising campaigns and promotions. Adjust pricing strategies to remain competitive while maximizing profit margins. Address potential supply chain disruptions and ensure efficient order fulfillment. By focusing on these key areas, businesses can capitalize on the opportunities presented by the holiday shopping season and achieve significant sales growth.

01/04/2026 Logistics Industry Insights
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North American Class 8 Truck Orders Surge Amid Economic Recovery

North American Class 8 Truck Orders Surge Amid Economic Recovery

North American Class 8 heavy-duty truck orders surged in September, increasing by 66% month-over-month and 160% year-over-year, reaching a new high since October 2018. This surge is driven by a combination of factors including economic recovery, tight capacity, and equipment replacement, reflecting market confidence in future freight growth. While risks remain, the overall market outlook is optimistic, and the logistics industry is poised for further expansion. The strong order numbers indicate a positive sentiment within the trucking sector regarding the near-term economic environment.

01/29/2026 Logistics
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