Global Firms Adopt Service Order Tools to Simplify Crossborder Trade

Global Firms Adopt Service Order Tools to Simplify Crossborder Trade

This article provides a detailed introduction to the service order management function in the back-end system for cross-border e-commerce merchants. It covers how to view order statuses, query order details, and perform various order operations such as contacting buyers, confirming/rejecting delivery, approving/rejecting extensions, and approving/rejecting refunds. The aim is to help merchants efficiently manage service orders, improve customer satisfaction, and ultimately drive business growth.

01/22/2026 Customs Knowledge
Read More
Ottawa Logistics Firm Sees 190 Order Growth Amid Ecommerce Shift

Ottawa Logistics Firm Sees 190 Order Growth Amid Ecommerce Shift

Ottawa Logistics Fulfillment successfully transformed into e-commerce logistics, experiencing a 190% surge in orders within a year. Their secret lies in optimizing operational processes, introducing advanced technology, and focusing on customer experience. This article summarizes their success, offering valuable lessons for other 3PL companies transitioning to e-commerce logistics. It emphasizes the importance of defining clear goals, streamlining processes, embracing technology, prioritizing customer experience, and selecting suitable partners.

01/28/2026 Warehousing
Read More
Ottawa Logistics Firm Sees 190 Order Growth in 3PL Shift

Ottawa Logistics Firm Sees 190 Order Growth in 3PL Shift

Ottawa Logistics successfully embraced the e-commerce supply chain through a strategic transformation, experiencing a 190% surge in e-commerce orders within a year. This webinar will share their transformation strategies, common pitfalls to avoid, packaging optimization practices, and how they leveraged technology experts to reduce warehouse costs. The aim is to empower other 3PL companies to succeed in the e-commerce era by providing practical insights and actionable strategies for optimizing their operations and capitalizing on the growing online market.

01/27/2026 Warehousing
Read More
Global Air Freight Faces Surge in Order Cancellations Address Changes

Global Air Freight Faces Surge in Order Cancellations Address Changes

Cancelling or modifying international air freight orders is complex, involving time constraints, address types, cargo status, and potential extra fees. This article delves into relevant regulations to help you avoid risks and reduce costs. We advise choosing a professional logistics company to ensure your goods are delivered safely and on time. Modifying addresses or cancelling orders after shipment is often difficult and costly, highlighting the importance of accurate information and careful planning before dispatch.

02/03/2026 Logistics Encyclopedia
Read More
New Strategies Cut International Air Freight Costs Via Dimensional Weight

New Strategies Cut International Air Freight Costs Via Dimensional Weight

In international air freight, differentiating between "dimensional weight" (also known as "volumetric weight" or "chargeable weight") and actual weight directly impacts shipping costs. Heavy goods are charged based on their actual weight, while dimensional weight is used for bulky but light items. Special cases like light but dense cargo and oversized items require attention. Understanding the distinction and optimizing packaging and shipping methods can significantly reduce cross-border logistics costs.

01/26/2026 Logistics Encyclopedia
Read More
New Regulations Enhance Freight Forwarding Industry Order And Improve Market Competitiveness

New Regulations Enhance Freight Forwarding Industry Order And Improve Market Competitiveness

China has recently revised the regulations governing international freight forwarding, clarifying shareholder structures to enhance market supervision. The new rules mandate that companies involved in import and export trade must have legal entities as major shareholders, achieving a controlling stake. This regulation takes effect immediately, bringing a new order and competitive advantages to the freight forwarding industry.

07/24/2025 Logistics
Read More
FCL Ocean Freight Faces Fees Weight Limits Customs Hurdles

FCL Ocean Freight Faces Fees Weight Limits Customs Hurdles

This article provides a detailed analysis of common destination charges in full container load (FCL) ocean freight, weight restrictions for different generations of containers, and practical tips for expediting customs declarations by providing GTIN and CAS codes. The aim is to assist shippers in conducting ocean freight operations more efficiently and reducing potential costs. It covers key aspects of destination charges and provides actionable advice for improving customs clearance processes, ultimately leading to smoother and more cost-effective shipping.

08/21/2025 Logistics Encyclopedia
Read More