Benin Customs Adopts Competency Model to Enhance Team Performance

Benin Customs Adopts Competency Model to Enhance Team Performance

With funding from the Swedish government, Benin Customs upgraded its talent management system by introducing a competency model-based HRM system. This system covers recruitment, training, performance management, and career development, aiming to enhance employee capabilities and organizational performance. Following a successful pilot program, the system will be rolled out nationwide, offering valuable insights for other organizations. The implementation of the competency model is expected to significantly improve the effectiveness and efficiency of Benin Customs operations.

01/22/2026 Customs Knowledge
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Cameroon Customs Raises Tax Revenue Via WCO Audit Support

Cameroon Customs Raises Tax Revenue Via WCO Audit Support

The World Customs Organization (WCO) is assisting Cameroon Customs in enhancing its Post-Clearance Audit (PCA) capabilities to improve clearance efficiency, optimize resource allocation, and strengthen tax administration. Through diagnostics, action plan development, and specific recommendations, the WCO is helping Cameroon establish a professional and stable PCA organizational structure. This initiative aims to achieve a win-win situation of trade facilitation and revenue security, ultimately contributing to more efficient customs operations and increased revenue collection for the country.

02/02/2026 Customs Knowledge
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Chinas Tech Giants Pivot to Short Video and Local Services

Chinas Tech Giants Pivot to Short Video and Local Services

This article summarizes recent key trends in the internet business sector, including YY Live's foray into short dramas, organizational restructuring of Douyin's local life services, and Ele.me's internal testing of merchant fan group features. It also analyzes the financial reports of several internet companies, showcasing industry development trends and the challenges they face. The analysis provides insights into the evolving landscape of internet business and the strategic adjustments companies are making to navigate the competitive environment.

02/11/2026 Logistics Industry Insights
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Aidriven Procurement Transforms Business Strategies

Aidriven Procurement Transforms Business Strategies

Adopting AI in procurement is not merely a technical issue but a cultural transformation. This article highlights the importance of corporate culture, clear objectives, data quality, and agile iteration in AI procurement transformation. It emphasizes a human-centric approach, viewing AI as an assistive tool rather than a replacement, to realize the true value of procurement. Successfully integrating AI requires aligning organizational values, ensuring data integrity, and embracing iterative development to adapt to evolving needs and maximize the benefits of AI-driven procurement.

11/03/2025 Logistics Industry Insights
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SECOWCO GTFP Phase II Aims to Enhance Global Trade

SECOWCO GTFP Phase II Aims to Enhance Global Trade

The World Customs Organization (WCO) and the Swiss State Secretariat for Economic Affairs (SECO) officially launched the second phase of the Global Trade Facilitation Programme (GTFP). This initiative aims to build upon the achievements of the first phase, further promoting international trade development, strengthening customs organizational capacity, and fostering the application of international standards and best practices. It seeks to inject new vitality into global trade facilitation and contribute to the construction of an open, inclusive, balanced, and win-win global trade system.

01/05/2026 Customs Knowledge
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Colombia Tax Authority Bolsters Leadership with WCO Training

Colombia Tax Authority Bolsters Leadership with WCO Training

The World Customs Organization (WCO) successfully held its first virtual Leadership and Management Development (LMD) program at the request of the Colombian National Tax and Customs Directorate (DIAN). The program, which included modules on crisis management, effectively enhanced the leadership, teamwork, and organizational strategic capabilities of DIAN executives. The Director of DIAN highly praised the program and expressed anticipation for future collaboration. This initiative demonstrates the WCO's commitment to supporting its members in developing strong leadership within their customs administrations.

12/30/2025 Customs Knowledge
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WCO Introduces Online Leadership Program for Customs Officials

WCO Introduces Online Leadership Program for Customs Officials

The World Customs Organization (WCO) has launched an online Customs Leadership course aimed at enhancing the leadership capabilities of senior management personnel. This initiative seeks to empower customs leaders with the skills and knowledge necessary to drive organizational effectiveness and efficiency. By providing accessible and engaging online learning resources, the WCO aims to foster a new generation of dynamic and strategic customs leaders who can effectively navigate the challenges of the 21st century and contribute to the sustainable development of their organizations.

01/05/2026 Customs Knowledge
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Global Customs Agencies Prioritize Workforce Resilience

Global Customs Agencies Prioritize Workforce Resilience

The World Customs Organization (WCO) hosted a webinar focusing on enhancing customs resilience through human capital development. Key areas discussed included organizational culture, working models, skills enhancement, and digital transformation. The webinar provided strategic guidance and practical experiences for customs administrators worldwide, aiming to improve human resource management practices within customs administrations globally. It emphasized the importance of investing in people to build stronger, more adaptable customs organizations capable of navigating evolving challenges and contributing to global trade security and facilitation.

01/19/2026 Customs Knowledge
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Businesses Urged to Balance Automation Risks and Rewards

Businesses Urged to Balance Automation Risks and Rewards

This article delves into the opportunities and challenges businesses face during automation transformation. It emphasizes that automation is not a panacea, and companies should develop clear strategies, cultivate talent, strengthen collaboration, and focus on return on investment for sustainable development. Through the Boxed case study, it provides valuable practical experience for businesses. The paper highlights the importance of a holistic approach to automation, considering not just technological implementation but also organizational and strategic alignment. Ultimately, successful automation requires careful planning and execution.

01/28/2026 Logistics Industry Insights
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Barbados Customs Adopts Wcobacked HR Modernization

Barbados Customs Adopts Wcobacked HR Modernization

A WCO virtual workshop assisted Barbados Customs in building a competency-based HRM system to enhance efficiency, increase revenue collection, and improve relationships. The collaboration aims to modernize HRM practices within the organization. This initiative is expected to significantly improve the performance of Barbados Customs by aligning employee skills and knowledge with organizational goals and strategic objectives. The competency model will serve as a foundation for recruitment, training, performance management, and career development, ultimately contributing to a more effective and motivated workforce.

01/26/2026 Customs Knowledge
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