Mattel Supply Chief Outlines Leadership Tips for Complex Logistics

Mattel Supply Chief Outlines Leadership Tips for Complex Logistics

Mattel's Chief Supply Chain Officer, Roberto Isaias, shares five transformative leadership principles gleaned from his 30-year career. He emphasizes the importance of embracing change, focusing on the customer, investing in technology, cultivating talent, and building a sustainable supply chain. These lessons offer valuable insights for businesses navigating complexity and challenges, ultimately leading to sustainable growth. His experience provides a practical framework for leaders seeking to optimize their supply chains and drive positive organizational change within dynamic market environments.

01/15/2026 Logistics Industry Insights
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Gambia Revenue Authority Adopts Strategic Dashboard for Performance Management

Gambia Revenue Authority Adopts Strategic Dashboard for Performance Management

With support from the World Customs Organization-West and Central Africa Capacity Building Project, The Gambia Revenue Authority has launched the development of a strategic dashboard to improve performance management. By identifying key performance indicators (KPIs) and establishing monitoring mechanisms, the dashboard will provide senior management with an overview of organizational performance, facilitating decision-making and organizational development. This initiative represents a significant step for The Gambia in advancing modern tax administration.

01/07/2026 Customs Knowledge
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Burkina Faso Customs Implements Competency Framework to Modernize HR

Burkina Faso Customs Implements Competency Framework to Modernize HR

With the support of the WCO, Burkina Faso Customs has launched a competency framework and job directory to improve human resource management and organizational efficiency. This initiative serves as a valuable model for developing countries seeking to enhance their customs administration. The implementation of the competency framework aims to strengthen the skills and knowledge of customs officials, leading to improved performance and better service delivery. By focusing on capacity building and effective human resource practices, Burkina Faso Customs is contributing to economic growth and trade facilitation.

12/30/2025 Customs Knowledge
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Bolivia Customs Boosts Trade with Strategic Workshop

Bolivia Customs Boosts Trade with Strategic Workshop

The WCO held a workshop in Bolivia to help its customs enhance organizational transformation capabilities, implement a new strategic plan, and promote trade facilitation and sustainable development. The workshop aimed to strengthen Bolivia's customs administration by focusing on modernizing its operations and aligning them with international best practices. This initiative is expected to improve efficiency, transparency, and compliance, ultimately contributing to economic growth and regional integration. The WCO's support underscores its commitment to assisting member countries in achieving their development goals through effective customs management.

01/05/2026 Customs Knowledge
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Niger Adopts WCO System to Streamline Customs Trade

Niger Adopts WCO System to Streamline Customs Trade

The World Customs Organization (WCO) conducted a diagnostic assessment of Niger Customs to enhance its commodity classification and valuation capabilities, aiming to boost African trade. The assessment covered legal frameworks, organizational structures, personnel skills, information technology, and cooperation mechanisms, proposing improvements incorporated into an EU-funded action plan. This initiative aims to harmonize commodity classification standards, facilitating trade and economic development in Niger and across Africa. The focus is on improving efficiency and transparency in customs procedures to promote regional integration and economic growth.

01/27/2026 Customs Knowledge
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Supply Chain Industry Tackles Talent Shortage with Skills Training

Supply Chain Industry Tackles Talent Shortage with Skills Training

The supply chain talent gap is widening, requiring companies to proactively expand recruitment channels and prioritize the cultivation of both hard and soft skills. By engaging in university-enterprise cooperation and providing skills training, businesses can effectively address talent challenges and lay a solid foundation for future growth. This proactive approach ensures a steady pipeline of qualified professionals equipped to navigate the complexities of modern supply chains and contribute to organizational success. Addressing this shortage is crucial for maintaining competitiveness and driving innovation within the industry.

01/27/2026 Logistics Industry Insights
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AI Transformation Strategy Guide for Enterprises

AI Transformation Strategy Guide for Enterprises

This article explores how AI empowers enterprise transformation and upgrades, covering strategy, technology, organizational change, and industry applications. It emphasizes the crucial role of the CEO in driving AI initiatives. The article also introduces relevant tools and solutions offered by BCG (Boston Consulting Group) to facilitate successful AI implementation and accelerate the transformation process. It highlights the need for a holistic approach that integrates AI into all aspects of the business, from operations to customer engagement, to achieve sustainable competitive advantage and unlock new growth opportunities.

01/27/2026 Logistics Industry Insights
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WCO Program Enhances South African Tax Authority Efficiency

WCO Program Enhances South African Tax Authority Efficiency

The World Customs Organization (WCO) held a Leadership and Management Development Workshop in South Africa to support the South African Revenue Service (SARS) in enhancing the capabilities of its middle managers and driving organizational reform. The workshop emphasized the importance of self-awareness, strategic management, people management, communication skills, and change management. Follow-up cooperation is planned to develop a regional center of expertise. Leadership and management development are crucial for organizational success, requiring continuous learning and practice.

01/05/2026 Customs Knowledge
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Cognitive Supply Chains Boost Competitive Edge Through AI Adaptation

Cognitive Supply Chains Boost Competitive Edge Through AI Adaptation

The Cognitive Supply Chain represents an evolution of the digital supply chain, leveraging technologies like IoT, Big Data, and AI to achieve comprehensive insight and prediction across the entire supply chain. This enables waste reduction and efficiency improvements. Building a cognitive supply chain necessitates organizational changes, including breaking down departmental silos, cultivating data analytics capabilities, establishing agile organizational structures, and embracing a culture of innovation. It's a holistic approach to optimizing supply chain performance through data-driven decision-making.

01/28/2026 Logistics Industry Insights
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Kuehnenagel Adopts DSV Model Amid Freight Industry Slump

Kuehnenagel Adopts DSV Model Amid Freight Industry Slump

Global logistics giant Kuehne+Nagel is undergoing a significant organizational restructuring, eliminating the global regional management layer, mirroring the DSV model. This move aims to address declining performance, improve efficiency, and reduce costs. However, whether it can successfully break the deadlock and regain its former glory remains to be seen. Streamlined and efficient organizational structures, proactive M&A strategies, and strong technological capabilities are crucial for logistics companies to stand out in a highly competitive market.

01/30/2026 Logistics Industry Insights
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