Lesotho Revenue Authority Adopts Competencybased HR Reform

Lesotho Revenue Authority Adopts Competencybased HR Reform

The Lesotho Revenue Authority (LRA), with support from the World Customs Organization, is actively modernizing its GRH system based on competency models. Through the establishment of working groups, development of competency models, and participation in customized training programs, the LRA aims to improve employee quality, enhance organizational effectiveness, and strengthen organizational competitiveness. This experience provides valuable lessons for other tax authorities. The transformation focuses on building a skilled and efficient workforce to effectively manage tax administration and contribute to national development.

01/26/2026 Customs Knowledge
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WCO Upgrades Gender Equality Tool for Customs Agencies

WCO Upgrades Gender Equality Tool for Customs Agencies

The World Customs Organization (WCO) has released an updated Gender Equality Organizational Assessment Tool (GEOAT) to assist member customs and tax administrations in assessing the integration of gender equality and diversity within their internal policies, practices, and external relations. The 2023 update focuses on security, action, and user experience. It includes a new security and safety chapter, strengthens action-oriented templates, and optimizes user experience design. This aims to promote gender equality within the customs domain and improve organizational performance through a more inclusive and equitable environment.

01/05/2026 Customs Knowledge
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Burkina Faso Customs Modernizes HR to Enhance West African Trade

Burkina Faso Customs Modernizes HR to Enhance West African Trade

Burkina Faso Customs, with the support of the World Customs Organization (WCO), has officially adopted human resource tools such as a competency framework and job catalogue to enhance talent management and organizational effectiveness. This initiative, a key outcome of the West Africa Customs Administration Modernization (WACAM) project, will help Burkina Faso Customs achieve its organizational goals, facilitate trade, and promote economic development in the West African region. The implementation aims to modernize HR practices and build a skilled workforce capable of meeting the challenges of international trade and customs administration.

01/22/2026 Customs Knowledge
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Kenco Releases Blueprint for Supply Chain Innovation

Kenco Releases Blueprint for Supply Chain Innovation

Kenco's supply chain innovation blueprint emphasizes that companies should move beyond technological obsession, break down organizational silos, embrace risk-taking, and develop personalized innovation strategies. The role of third-party logistics providers is also evolving, requiring closer partnerships with businesses to jointly drive supply chain innovation. This shift necessitates a collaborative ecosystem where companies and their partners work together to identify opportunities, implement new technologies, and navigate the inherent risks associated with innovative initiatives. Ultimately, successful supply chain innovation requires a holistic approach that integrates technology, organizational structure, and risk management.

01/30/2026 Logistics Industry Insights
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How Small Logistics Companies Can Overcome the ‘big Company Syndrome’ for Efficient Operations

How Small Logistics Companies Can Overcome the ‘big Company Syndrome’ for Efficient Operations

This article discusses how small logistics companies suffer from the 'big company syndrome' due to blindly imitating larger enterprises. It analyzes the need for small logistics firms to streamline their organizational structures, avoid formalistic management, and establish democratic decision-making mechanisms. These methods are essential to enhance operational efficiency, prevent internal resource waste, and ultimately strengthen market competitiveness.

07/17/2025 Logistics
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Four Key Strategies For Effective Supply Chain Communication

Four Key Strategies For Effective Supply Chain Communication

This article discusses four key strategies for achieving efficient supply chain communication in complex market environments: timely communication, establishing effective communication mechanisms, delivering accurate information, and valuing face-to-face interactions. By fostering an open communication atmosphere and implementing systematic communication processes, businesses can better respond to market changes, enhance organizational efficiency, and improve decision-making quality.

07/22/2025 Logistics Encyclopedia
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How Logistics Companies Can Effectively Prevent the Loss of Strategic Customers

How Logistics Companies Can Effectively Prevent the Loss of Strategic Customers

Logistics companies often face the risk of losing strategic major clients in a competitive environment and must take a multifaceted approach to prevention. This includes understanding customer needs, promoting organizational collaboration, monitoring signs of churn, responding to demand upgrades, and paying attention to decision-maker risks. Effective customer relationship management helps reduce churn and ensures the sustainable development of the enterprise.

07/23/2025 Logistics
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Iatas Simulation Course Enhances Leadership in Aviation Industry

Iatas Simulation Course Enhances Leadership in Aviation Industry

IATA introduces an interactive change management simulation course designed to improve the success rate of organizational change initiatives. Through interactive simulations and practical exercises, the course helps leaders master the core elements of change management, including developing change strategies, fostering employee engagement, and developing leadership skills. The course will be offered in multiple cities worldwide, providing participants with flexible options.

01/20/2026 Logistics Industry Insights
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