Lesotho Revenue Authority Upgrades HR System with WCO Assistance

Lesotho Revenue Authority Upgrades HR System with WCO Assistance

With the support of the World Customs Organization (WCO), the Lesotho Revenue Authority (LRA) is actively modernizing its human resource management. Through capacity building and process optimization, the LRA aims to establish an efficient and strategically aligned HR system, becoming a model within the Southern African Customs Union (SACU) region. This article details the LRA's actions, WCO's support, and the challenges and opportunities faced. It also looks ahead to the LRA's future development in the field of human resource management.

12/30/2025 Customs Knowledge
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Gambia Revenue Authority Leads HR Modernization in West Africa

Gambia Revenue Authority Leads HR Modernization in West Africa

The World Customs Organization (WCO), through the West Africa Customs Administration Modernization (WACAM) project, is supporting the Gambia Revenue Authority (GRA) in implementing a competency-based human resource management model. A WCO expert team reviewed GRA's HR management tools and provided recommendations for improvement and an implementation plan. GRA is expected to become a benchmark in human resource management in the West and Central African region, offering valuable lessons for other countries. This initiative aims to enhance efficiency and effectiveness within the GRA through strategic human resource development.

01/07/2026 Customs Knowledge
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Gambia Revenue Authority Adopts Strategic Dashboard for Performance Management

Gambia Revenue Authority Adopts Strategic Dashboard for Performance Management

With support from the World Customs Organization-West and Central Africa Capacity Building Project, The Gambia Revenue Authority has launched the development of a strategic dashboard to improve performance management. By identifying key performance indicators (KPIs) and establishing monitoring mechanisms, the dashboard will provide senior management with an overview of organizational performance, facilitating decision-making and organizational development. This initiative represents a significant step for The Gambia in advancing modern tax administration.

01/07/2026 Customs Knowledge
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Arab Bank Branches and SWIFT Codes Expand in Palestine

Arab Bank Branches and SWIFT Codes Expand in Palestine

This article provides detailed information about Arab Bank's branches in the Palestinian territories and their SWIFT codes. It also introduces how to facilitate cost-effective and convenient money transfers using the international remittance platform Xe. Additionally, it explains measures to avoid errors in remittances and the relevant procedures for receiving funds.

08/11/2025 International Settlement
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Palestine Islamic Bank Eases International Remittance Challenges

Palestine Islamic Bank Eases International Remittance Challenges

This article provides specific guidance on international remittances to the Palestinian Islamic Bank, including how to find branch information, the use of SWIFT codes, and recommendations for choosing suitable remittance services to reduce costs and enhance efficiency. It also emphasizes the importance of verifying information to ensure that funds are safely and smoothly received.

08/27/2025 International Settlement
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