WCO Enhances Bosnias Tax Authority Risk Management

WCO Enhances Bosnias Tax Authority Risk Management

The World Customs Organization (WCO) supported the Indirect Taxation Authority of Bosnia and Herzegovina (ITA BiH) in enhancing its risk management capabilities through a national workshop. The workshop covered risk assessment, profiling, information management, and resource optimization, fostering exchange between ITA BiH and international experts. This event laid the foundation for ITA BiH to strengthen its risk management system and improve enforcement efficiency. Recommendations included continued international cooperation and domestic collaboration to further improve risk management practices.

01/27/2026 Customs Knowledge
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WCO Reports Palestines Progress in Mercator Trade Program

WCO Reports Palestines Progress in Mercator Trade Program

A World Customs Organization (WCO) assessment reveals Palestine's active participation in the Mercator Programme, which supports the implementation of the Trade Facilitation Agreement and simplifies trade procedures. The Palestinian Customs Administration has benefited significantly in areas such as tariffs and risk management, maintaining close ties with the private sector and neighboring customs administrations. The assessment lays the groundwork for future tailored support, and the WCO will continue to provide assistance to promote Palestinian economic development and regional trade facilitation. This collaboration aims to further streamline customs processes and enhance trade efficiency.

01/26/2026 Customs Knowledge
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Kenya Ports Authority Advances Development Amid Infrastructure Growth

Kenya Ports Authority Advances Development Amid Infrastructure Growth

The Kenya Ports Authority is responsible for the maintenance and operation of all seaports in the country, with Mombasa Port being the primary port offering various core services. Although other ports in Kenya are relatively underdeveloped, they also play a significant role in the national maritime network. Strengthening port facilities and services will contribute to the economic growth of Kenya.

08/05/2025 Port Encyclopedia
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Lesotho Revenue Authority Modernizes Talent Management for Efficiency

Lesotho Revenue Authority Modernizes Talent Management for Efficiency

The Lesotho Revenue Authority (LRA) is implementing a competency-based human resource management system in collaboration with the World Customs Organization (WCO) to enhance operational efficiency and tax revenue. WCO workshops and capacity-building support are helping LRA staff acquire modern HR management skills and develop action plans. With strong commitment from LRA leadership, talent management is poised to be a key driver in the tax department's transformation. This initiative signifies a significant step towards modernizing the LRA and improving its ability to meet its revenue collection goals.

01/05/2026 Customs Knowledge
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WCO Boosts Zambia Revenue Authority with Data Analytics

WCO Boosts Zambia Revenue Authority with Data Analytics

The World Customs Organization (WCO) conducted a data analysis workshop for the Zambia Revenue Authority (ZRA) to enhance its data analysis capabilities and build a data-driven organization. The workshop covered data governance, data quality, data warehouse optimization, and hands-on Python exercises. Successful experiences from Uganda and Tanzania were also shared. The WCO will continue to support its members in building data analysis capacity to jointly address global trade challenges.

01/05/2026 Customs Knowledge
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WCO Program Enhances South African Tax Authority Efficiency

WCO Program Enhances South African Tax Authority Efficiency

The World Customs Organization (WCO) held a Leadership and Management Development Workshop in South Africa to support the South African Revenue Service (SARS) in enhancing the capabilities of its middle managers and driving organizational reform. The workshop emphasized the importance of self-awareness, strategic management, people management, communication skills, and change management. Follow-up cooperation is planned to develop a regional center of expertise. Leadership and management development are crucial for organizational success, requiring continuous learning and practice.

01/05/2026 Customs Knowledge
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