The Dilemma of the Express Delivery Industry: An In-depth Analysis of the Snail Delivery Phenomenon

The Dilemma of the Express Delivery Industry: An In-depth Analysis of the Snail Delivery Phenomenon

The express industry is facing serious service quality issues, particularly during peak sales periods, with delays and losses becoming increasingly common. Consumer trust is being tested amid various challenges. Malicious competition and rapid expansion within the industry have led to a decline in service levels, necessitating improvement. Strengthening regulations, enhancing service standards, and valuing employee quality are key to promoting healthy industry development. Only by addressing these crucial areas can the sustainability of express services be ensured.

07/21/2025 Logistics
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Ebay Suspends Seller Assessments Amid Hong Kong Logistics Policy Shift

Ebay Suspends Seller Assessments Amid Hong Kong Logistics Policy Shift

eBay is temporarily suspending the logistics service performance assessment policy for direct shipping transactions from Hong Kong, in response to adjustments made by Hong Kong Post to its mail service to the United States. Simultaneously, eBay is providing automatic account protection, including removing late shipment rate records, to safeguard seller rights. Sellers should closely monitor policy changes and adjust their logistics strategies accordingly. This aims to mitigate potential negative impacts on sellers due to external postal service disruptions.

11/03/2025 Logistics
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Doortodoor Ocean Freight Hidden Costs Exposed

Doortodoor Ocean Freight Hidden Costs Exposed

International shipping with DDP simplifies cross-border transportation, but whether it includes final delivery to the destination needs careful verification. Businesses should clarify service terms, detailed costs, and liability allocation. Choosing a reputable freight forwarder and ensuring the service plan aligns with business needs is crucial to avoid unexpected expenses. Confirm the DDP service includes door-to-door delivery if that is a requirement. Thoroughly understanding the agreement prevents misunderstandings and ensures a smooth shipping process.

11/03/2025 Logistics Encyclopedia
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Altai Expands Affordable Doortodoor Delivery for Bulky Items

Altai Expands Affordable Doortodoor Delivery for Bulky Items

Logistics services in Altay Prefecture are upgraded, offering convenient, fast, and affordable door-to-door pickup for large items. By optimizing service processes, improving transportation efficiency, and reducing operating costs, a more competitive logistics service is created. The operation is simple and the pricing is transparent, making it an ideal choice for shipping large items. This upgraded service aims to enhance customer satisfaction and streamline the logistics process for residents and businesses in the Altay region.

01/05/2026 Logistics
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Tiancheng Tongyun Expands Chinas Southern Crossborder Ecommerce Logistics

Tiancheng Tongyun Expands Chinas Southern Crossborder Ecommerce Logistics

Tiancheng Tongyun, a rising star in South China's cross-border e-commerce logistics, focuses on precise service and efficient operation, offering services like European and American dedicated lines and Southeast Asian small packages. This article delves into its qualifications, service stability, dedicated line and overseas warehouse layout, timeliness, and domestic pick-up capabilities. It aims to provide a comprehensive understanding of its reliability and service advantages, serving as a valuable reference for cross-border e-commerce logistics decisions.

12/30/2025 Logistics
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Quest for Quality Awards Recognize Top Logistics Firms

Quest for Quality Awards Recognize Top Logistics Firms

The 42nd Quest for Quality Awards recognized 160 logistics service providers for outstanding performance. Based on customer satisfaction, the award evaluates key metrics including on-time delivery, value, information technology, customer service, and equipment & operations. Through weighted assessments, top performers are selected in various categories, setting a benchmark for excellence in the logistics industry and encouraging companies to continuously improve service levels. The awards highlight the importance of consistent quality and customer-centric approaches in the competitive logistics landscape.

01/17/2026 Logistics Industry Insights
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Logistics Industry Honors Top Performers at Quest for Quality Awards

Logistics Industry Honors Top Performers at Quest for Quality Awards

Logistics Management Magazine has released the results of its 29th Annual Quest for Quality Awards, recognizing 127 companies for outstanding service. This award is a key benchmark for customer satisfaction in the logistics industry. Readers rate carriers, 3PLs, and ports on service quality, considering critical aspects such as on-time delivery, value, information technology, and customer service. The awards ultimately identify top performers in each category, showcasing those excelling in meeting and exceeding customer expectations within the logistics sector.

01/20/2026 Logistics Industry Insights
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Stonebury Dazshu Partner to Simplify UK Trademark Process

Stonebury Dazshu Partner to Simplify UK Trademark Process

Stonebridge and Big Data Cross-border jointly launched an exclusive UK trademark registration service, priced at RMB 2800. It offers guaranteed transactions, local lawyer team support, quarterly reports, and 3V1 exclusive service. This initiative aims to reduce trademark registration costs, improve efficiency, and assist Chinese brands in expanding into the UK market. The service provides comprehensive support throughout the registration process, ensuring a smoother and more reliable experience for businesses seeking trademark protection in the United Kingdom.

01/21/2026 Customs Knowledge
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Major Investments Aim to Revive Struggling Rail Freight Sector

Major Investments Aim to Revive Struggling Rail Freight Sector

Facing declining service quality and poor performance, rail and intermodal service providers are investing heavily to return to pre-recession peaks. These investments focus on upgrading infrastructure, optimizing operational processes, and adopting advanced technologies. Beyond hardware upgrades, industry experts emphasize the importance of software-level optimization for achieving significant improvements in efficiency and profitability. The goal is to enhance service reliability, reduce costs, and improve overall return on investment through strategic operational improvements and technological advancements.

01/29/2026 Logistics Industry Insights
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Macau Airlines Boosts Cargo Ops with AVS GSA Partnership

Macau Airlines Boosts Cargo Ops with AVS GSA Partnership

Air Macau has partnered with AVS GSA to expand its air freight business in Thailand. Both parties will collaborate on sales and marketing, operational support, and customer service to drive market growth and enhance service quality, in response to the increasing demand for air freight.

08/04/2025 Logistics
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