Forklift Buyers Prioritize Service Quality Over Price

Forklift Buyers Prioritize Service Quality Over Price

A Peerless Research Group study reveals that service quality is increasingly vital in forklift purchasing decisions, surpassing price as a key consideration. Businesses are prioritizing forklift reliability, maintenance services, parts availability, and technical support to ensure operational efficiency and reduce total cost of ownership. The focus is shifting towards long-term value and minimizing downtime, making comprehensive service packages a significant factor in the selection process. This highlights the growing importance of after-sales support in the logistics equipment sector.

01/20/2026 Logistics Industry Insights
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US Service Sector Surges Unexpectedly in July

US Service Sector Surges Unexpectedly in July

The US Services PMI unexpectedly rose in July, but remained below its 12-month average. The employment index continued to contract, and business confidence remained cautious. Experts advise focusing on long-term trends, noting the service sector must navigate inflation, rising interest rates, and geopolitical risks. Simultaneously, it should capitalize on opportunities presented by technological innovation and demographic shifts. Strategies include boosting productivity, diversifying services, and investing in talent.

01/20/2026 Logistics Industry Insights
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US Service Sector PMI Signals Economic Slowdown

US Service Sector PMI Signals Economic Slowdown

The US Services PMI unexpectedly fell below 50 in April, ending a 15-month expansion and raising concerns about an economic recession. The report's detailed breakdown of sectors and service sub-indicators reveals issues such as weak employment and persistent inflationary pressures. Experts suggest the pullback may be temporary, but caution against overlooking potential risks. The unexpected contraction in the services sector, a significant contributor to the US economy, warrants close monitoring for signs of a broader economic slowdown.

01/20/2026 Logistics Industry Insights
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USPS Faces Reform Challenges Amid Service Overhaul

USPS Faces Reform Challenges Amid Service Overhaul

The United States Postal Service is at a critical juncture of reform, seeking efficiency gains through measures like workforce reductions and government partnerships. High-level personnel changes and the potential risk of privatization are drawing attention. Experts believe that reform must balance efficiency with equity, presenting both challenges and opportunities for future development. The ongoing transformation aims to modernize operations and address financial sustainability while ensuring reliable service for all Americans. The debate surrounding USPS's future remains complex and multifaceted.

01/21/2026 Logistics Industry Insights
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Democrats Delay Hours of Service Rule Changes

Democrats Delay Hours of Service Rule Changes

The US HOS (Hours of Service) rule reform faces a potential 18-month delay due to a Democratic "comprehensive review." The new rules aim to improve flexibility and efficiency for truck drivers, but the delay would impact drivers, businesses, and the supply chain. Disagreements exist regarding the reform's effectiveness and safety. The future direction remains uncertain, highlighting the need for enhanced communication and negotiation to ensure a smooth implementation. The delay raises concerns about productivity and potential economic consequences for the trucking industry.

01/21/2026 Logistics
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CSX CN Launch Canadatonashville Intermodal Rail Service

CSX CN Launch Canadatonashville Intermodal Rail Service

CSX and CN have partnered to launch a new intermodal service from Canada to Nashville, providing an alternative to trucking. This intermodal solution aims to improve speed and reliability while also being more environmentally friendly. This collaboration highlights the increasing importance of intermodal transportation in modern supply chains. The service is expected to offer significant benefits to shippers seeking efficient and sustainable transportation options. Its role is projected to grow in the future.

01/21/2026 Logistics
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Freight Payment Terms PP and CC Shape Global Trade Costs and Trust

Freight Payment Terms PP and CC Shape Global Trade Costs and Trust

Prepaid freight (PP) and collect freight (CC) are significant terms in the logistics industry. PP indicates that the shipper has paid the freight, while CC means payment is made upon receipt. Generally, collect freight is more expensive, and its payment method is closely linked to transaction terms. Understanding these concepts is essential for managing transportation costs effectively and gaining insights into international trade.

07/28/2025 Logistics Encyclopedia
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Guide to Streamlining Food Logistics for Shanghai Trade Shows

Guide to Streamlining Food Logistics for Shanghai Trade Shows

This article focuses on the demand for full container load (FCL) sea freight of food within Shanghai, especially exhibition logistics for events like the Asian Logistics Exhibition in Shanghai. It emphasizes the importance of timeliness and safety. The recommendation is to plan in advance and select a reliable logistics service provider to ensure that food arrives at the exhibition site on time and safely. Proper planning and a trustworthy partner are crucial for successful food transportation to exhibitions.

08/21/2025 Logistics
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Datadriven Logistics Boost Crossborder Ecommerce Efficiency

Datadriven Logistics Boost Crossborder Ecommerce Efficiency

Cross-border e-commerce sellers should leverage data analysis to comprehensively evaluate logistics models and service provider capabilities. By establishing a cost-efficiency model, they can select cost-effective cross-border logistics solutions. This enhances supply chain resilience and compliance, ultimately providing a competitive edge in the market. Optimizing logistics through data-driven decisions allows sellers to reduce costs, improve delivery times, and navigate the complexities of international shipping, leading to increased profitability and customer satisfaction.

11/03/2025 Logistics Encyclopedia
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IATA Launches SMS Certification to Enhance Ground Safety

IATA Launches SMS Certification to Enhance Ground Safety

The IATA Ground Operations Safety Management System (SMS) Certification course aims to equip Ground Service Provider (GSP) managers with the knowledge of risk management, accident prevention, and operational efficiency improvement. The course covers SMS framework, risk management principles, human factors, and safety performance monitoring. Delivered by IATA-certified instructors, it aims to enhance corporate competitiveness and gain customer trust. This certification helps GSPs implement robust safety management systems, leading to safer and more efficient ground operations.

01/05/2026 Logistics Encyclopedia
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