Douyin Introduces 100point Merchant Scoring System

Douyin Introduces 100point Merchant Scoring System

Douyin Experience Score has undergone a significant update, transitioning from a 5-point to a 100-point system with a shortened 30-day assessment cycle. The new rules refine the evaluation metrics for product, service, and logistics experience, aiming to enhance overall user experience on the platform. Merchants need to pay close attention to key indicators such as negative review rate, return rate, average response time, after-sales rejection rate, and timely pickup rate. Optimizing operational strategies is crucial for gaining a competitive edge under the new regulations.

01/04/2026 Logistics Industry Insights
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Ecommerce Sellers Face Trademark Risks Over 100 Claims

Ecommerce Sellers Face Trademark Risks Over 100 Claims

Cross-border e-commerce sellers beware! The common phrase "100%" has been registered as a trademark, and the rights holder has launched large-scale infringement lawsuits, affecting platforms like Alibaba International Station, AliExpress, and Amazon. Sellers should immediately conduct self-checks to avoid using the trademark in product descriptions, especially in the sports equipment sector. The trademark is registered in multiple locations worldwide, necessitating vigilance against infringement risks on other sites. Sellers should carefully review their product listings and marketing materials to ensure compliance and avoid potential legal issues.

12/31/2025 Customs Knowledge
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Amazon Sellers Increase Profits Through AB Testing

Amazon Sellers Increase Profits Through AB Testing

This article delves into the latest features of Amazon A/B testing and its role in boosting profit margins. By analyzing changes in the review mechanism, the evolution of personalized recommendation algorithms, and upgrades to A/B testing functionality, it provides sellers with a practical guide to refined operations. The article emphasizes the importance of a testing mindset and forecasts a recovery trend in the cross-border e-commerce industry. It serves as a valuable resource for sellers looking to optimize their strategies and improve their bottom line through data-driven decision-making.

12/31/2025 Logistics Industry Insights
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Customs Detention Guide for Crossborder Ecommerce Sellers

Customs Detention Guide for Crossborder Ecommerce Sellers

This article provides a comprehensive solution to the problem of sea freight cargo detention by customs in the destination port for cross-border e-commerce. It details the correct strategies for dealing with sea freight detention from four aspects: quickly identifying the reasons for detention, implementing targeted remedial measures, executing the final disposal, and conducting compliance review and preventive measures. The aim is to help cross-border e-commerce sellers avoid unnecessary losses and achieve compliant operations. This includes understanding regulations and proactively addressing potential issues to minimize the risk of future detentions.

01/15/2026 Customs Knowledge
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American Signature Bankruptcy Leaves Chinese Suppliers Unpaid

American Signature Bankruptcy Leaves Chinese Suppliers Unpaid

The bankruptcy of ASI, a long-established American furniture retailer, exposes challenges including high inflation, high interest rates, and trade frictions, directly impacting Chinese furniture exporters. Suppliers like Man Wah are facing millions of dollars in credit risk, highlighting the risks faced by export companies. Experts recommend that companies review contracts, strengthen risk management, and explore diversified markets to cope with the challenges posed by the global economic downturn and trade frictions. This situation underscores the need for proactive strategies to mitigate potential financial losses and maintain business stability.

01/15/2026 Logistics Industry Insights
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Amazons Noreturn Refund Policy Sparks Seller Concerns

Amazons Noreturn Refund Policy Sparks Seller Concerns

Amazon introduces new rules for managing negative reviews, allowing brand owners to contact buyers who left negative reviews and offer "refund without return." This aims to enhance brand loyalty but carries the risk of abuse. Sellers need to actively monitor reviews, develop communication strategies, utilize refunds reasonably, and fundamentally improve product quality and service levels. This new policy encourages proactive engagement and emphasizes the importance of addressing customer concerns to mitigate the impact of negative feedback.

01/04/2026 Logistics Industry Insights
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Amazon Sellers Key Differences Between Reviews and Feedback

Amazon Sellers Key Differences Between Reviews and Feedback

This article delves into the distinction and importance of Amazon Reviews and Feedback. Reviews significantly impact product conversion rates, while Feedback affects overall store health. Sellers should prioritize product quality and customer service, actively managing both Reviews and Feedback to improve Listing performance and store reputation. Effective management in these areas is crucial for achieving success in the Amazon business. By focusing on these elements, sellers can optimize their listings and build a strong brand, ultimately leading to increased sales and customer loyalty.

12/30/2025 Customs Knowledge
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Amazon Europe Tightens Rules for Local Sellers Over Compliance

Amazon Europe Tightens Rules for Local Sellers Over Compliance

Sudden reviews of Amazon Europe native accounts are causing headaches for sellers, who face qualification audits, fund freezes, and account closure risks. This article analyzes the reasons behind these reviews and offers strategies such as self-inspection, active cooperation, and maintaining integrity. It emphasizes the importance of compliant operations to help sellers overcome these challenges and navigate the complexities of Amazon's policies. By focusing on adherence to regulations, sellers can mitigate risks and ensure the long-term sustainability of their businesses on the platform.

01/04/2026 Logistics Industry Insights
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Ozon Marketplace Strategies and Risks for Seller Success

Ozon Marketplace Strategies and Risks for Seller Success

This article delves into the strategies, risks, and optimization techniques of OZON platform reviews, providing sellers with a more practical guide. It covers the essence and value of reviews, their necessity and risks, applicable store types, practical operation guidelines (product selection, keywords, risk control), and future trend analysis. The aim is to help sellers achieve rapid product growth under controllable risks.

01/06/2026 Logistics Encyclopedia
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Amazon Sellers Adopt New Tactics to Counter Negative Reviews

Amazon Sellers Adopt New Tactics to Counter Negative Reviews

This article delves into common strategies for Amazon sellers to handle negative reviews, including email communication, contacting buyers on the platform, using the Report Abuse feature, highlighting positive Q&A, and leveraging buyer show videos. From a data analysis perspective, it emphasizes the importance of quantifying the impact of negative reviews, continuous monitoring, analyzing root causes, optimizing product descriptions, and improving customer service quality. The aim is to help sellers manage negative reviews more effectively and enhance product competitiveness.

01/06/2026 Logistics Industry Insights
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