Eswatini Revenue Service Adopts Competencybased HR System

Eswatini Revenue Service Adopts Competencybased HR System

The World Customs Organization held a virtual competency-based HRM workshop for the Eswatini Revenue Service to enhance the capabilities of its senior management team and help build an HRM system aligned with corporate strategy. Through competency model construction, recruitment optimization, training enhancement, and performance management improvement, the initiative supports the Eswatini Revenue Service in upgrading its talent strategy. This serves as a valuable reference for other developing countries' tax agencies seeking to modernize their HRM practices and align them with organizational goals.

01/05/2026 Customs Knowledge
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Laos Boosts Trade with Wcobacked Customs Reform

Laos Boosts Trade with Wcobacked Customs Reform

In 2017, the WCO conducted a tariff classification capacity building project in Laos to improve its classification skills, establish an advance ruling system, and implement HS 2017. Through workshops, tool applications, and expert guidance, the capacity of Lao Customs officials was enhanced, laying the foundation for trade facilitation. The experience of Chinese Customs also provided a reference for Laos. This initiative serves as a model of international cooperation in promoting trade facilitation and contributes to the economic development of Laos.

01/05/2026 Customs Knowledge
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Saia Moves Customer Service to Local Terminals for Faster Support

Saia Moves Customer Service to Local Terminals for Faster Support

Saia Logistics is decentralizing its customer service functions to local terminals to improve responsiveness and customer experience. This move aims to break the traditional centralized service model by directly connecting customers with local teams. While facing challenges in balancing efficiency and cost, it promises breakthroughs in rapid response and personalized service. This transformation also inspires the logistics industry, highlighting the need for continuous innovation and technology adoption to adapt to evolving customer needs. The shift emphasizes localized support for enhanced customer satisfaction.

01/08/2026 Logistics
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GLS Expands US Operations Via Strategic Partnerships

GLS Expands US Operations Via Strategic Partnerships

GLS is rapidly expanding its US market coverage through partnerships with four regional US carriers, aiming to challenge giants like FedEx and UPS. This strategy focuses on technology integration and two-way transportation, designed to enhance service efficiency and customer experience. It presents a new collaborative model for the parcel delivery industry, allowing GLS to quickly establish a significant presence and compete effectively without the need for extensive infrastructure investment. The partnerships leverage existing regional networks for broader reach and faster delivery times.

01/08/2026 Logistics
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Edmonton Airport Boosts Economy with Sustainable Innovation

Edmonton Airport Boosts Economy with Sustainable Innovation

Edmonton International Airport (YEG), Canada's fifth busiest airport, is more than just a transportation hub; it's an engine for regional economic growth. YEG is committed to sustainable development, creating a green airport model while embracing innovative technologies to lead future aviation development. With a thriving cargo business, a diversified commercial ecosystem, and a people-centered service philosophy, YEG is becoming an ideal gateway connecting the world. It prioritizes environmental responsibility and aims to minimize its carbon footprint through various initiatives and partnerships.

01/28/2026 Airport Codes
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Roadie CEO Outlines Pandemicera Delivery Strategies for Supply Chains

Roadie CEO Outlines Pandemicera Delivery Strategies for Supply Chains

In a recent interview, Roadie CEO Marc Gorlin discussed how the company innovatively leveraged its 'on-the-way' delivery model to provide reliable same-day services for businesses and individuals during the pandemic. Roadie's approach effectively utilizes underutilized capacity, reducing costs and ensuring the delivery of essential goods during challenging times. This innovative solution highlights the potential of crowdsourced logistics to address urgent delivery needs and adapt to unforeseen circumstances, showcasing a resilient and adaptable approach to logistics in the face of crisis.

01/29/2026 Logistics Industry Insights
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Businesses Urged to Lead Sustainable Development Beyond Trade

Businesses Urged to Lead Sustainable Development Beyond Trade

This paper explores the limitations of trade policy in achieving sustainable development, emphasizing the crucial role of corporations in environmental protection. Through technological innovation, supply chain optimization, and business model transformation, companies can effectively reduce their carbon footprint and promote global sustainability. The article calls for businesses to integrate sustainability into their core strategies, leading the way towards a greener future. Companies can drive impactful change beyond what is achievable through trade regulations alone by embracing proactive and responsible practices.

01/29/2026 Logistics Industry Insights
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Guide to Dutyfree Italian Luxury Imports Via DDP Shipping

Guide to Dutyfree Italian Luxury Imports Via DDP Shipping

This article provides a detailed explanation of the DDP (Delivered Duty Paid) direct shipping model for Italian luxury goods, highlighting its advantages such as duty-free, hassle-free customs clearance, and secure delivery. Through a clear process introduction and important notes, it helps consumers easily purchase Italian luxury products and enjoy a worry-free direct shipping experience. It simplifies the process and provides key information for a smooth and efficient transaction, ultimately enhancing the customer experience when importing luxury items from Italy.

01/26/2026 Customs Knowledge
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Jiangsuhong Kong Trade Rises on Crossborder Ecommerce Boost

Jiangsuhong Kong Trade Rises on Crossborder Ecommerce Boost

The Jiangsu consolidation to Hong Kong model is becoming increasingly popular, driven by the growth of cross-border e-commerce. Its convenience, efficiency, cost advantages, and professional services are emerging as new growth drivers for Jiangsu-Hong Kong trade. Businesses need to pay attention to operational procedures, prohibited items, and cargo packaging to ensure smooth transportation. Understanding these aspects is crucial for leveraging this efficient logistics solution and maximizing benefits within the dynamic cross-border trade landscape between Jiangsu and Hong Kong.

01/26/2026 Logistics
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Tiktok Shop Expands Service Program for Providers by 2026

Tiktok Shop Expands Service Program for Providers by 2026

TikTok Shop's fully managed merchant recruitment program for Q1 2026 is launching, using cash incentives to attract service providers to onboard merchants. This article analyzes the program's core rules, reward mechanisms, and participation requirements, helping service providers seize the "Spring New Arrivals" opportunity, expand the scale of fully managed merchants, and achieve revenue growth. It details how service providers can leverage this initiative to grow their business within the TikTok Shop ecosystem by recruiting new merchants under the fully managed model.

01/26/2026 Logistics Industry Insights
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