Tiktok Revamps Refund Policy in Southeast Asia Sparks Seller Concerns

Tiktok Revamps Refund Policy in Southeast Asia Sparks Seller Concerns

TikTok's launch of a 'refund only' policy in Southeast Asia aims to improve user experience but raises concerns among merchants about malicious refunds. While the platform pledges to protect merchant rights, potential risks need attention. Balancing consumer rights with merchant interests is crucial, requiring a robust management mechanism to maintain a healthy e-commerce ecosystem. The policy's success hinges on effectively addressing these challenges and ensuring fair practices for both buyers and sellers within the rapidly growing Southeast Asian TikTok marketplace.

01/07/2026 Logistics Industry Insights
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Amazon Sellers Report Image Hijacking Branding Issues

Amazon Sellers Report Image Hijacking Branding Issues

Amazon sellers are experiencing image replacement incidents, raising concerns about platform rule transparency and the protection of seller rights. This article analyzes the causes, impacts, and countermeasures of the incidents. It also exposes irregular practices in the cross-border logistics industry, reminding sellers to pay attention to store operations and safeguard their own rights. The issue highlights the need for greater accountability and clearer communication from Amazon regarding image usage and potential violations, ultimately impacting brand reputation and sales for affected sellers.

12/30/2025 Logistics Industry Insights
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Fedex Pays 228M in Contractor Misclassification Case

Fedex Pays 228M in Contractor Misclassification Case

The $228 million FedEx settlement highlights the controversy surrounding the independent contractor model, sparking reflection on corporate employment practices, labor rights, and the industry's future. While this model can reduce costs, it may also compromise worker rights. Moving forward, the logistics industry needs to balance compliance, employee well-being, and consumer interests to achieve sustainable growth. This case underscores the need for careful consideration of the ethical and legal implications of different employment models within the evolving landscape of logistics and delivery services.

01/15/2026 Logistics
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STB Proposes US Rail Freight Reforms to Cut Shipper Costs

STB Proposes US Rail Freight Reforms to Cut Shipper Costs

The U.S. Surface Transportation Board (STB) has introduced two proposals aimed at helping rail freight users reduce costs and break the rail freight monopoly by reforming rate dispute resolution mechanisms and promoting inter-railroad competition. The proposals simplify the rate challenge process, lower the threshold for shippers to protect their rights, and consider adopting NITL's competitive switching proposal to secure more rights for shippers. These changes intend to make rate challenges more accessible and potentially increase competition among rail carriers, ultimately benefiting shippers.

01/22/2026 Logistics
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Net Vs Gross Weight Key Differences for Consumers Businesses

Net Vs Gross Weight Key Differences for Consumers Businesses

This article provides an in-depth analysis of the concepts, differences, and application scenarios of net weight and gross weight. It emphasizes their importance in consumer rights protection, fair commercial transactions, logistics efficiency, warehouse safety management, and international trade compliance. Through simple and easy-to-understand examples and techniques, it helps readers quickly distinguish between the two, thereby better safeguarding their rights and improving operational efficiency. Understanding these weights is crucial for both consumers and businesses involved in trade and logistics.

01/23/2026 Logistics Encyclopedia
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Fitness Sellers Under Fire for Alleged Aphmau Trademark Violations

Fitness Sellers Under Fire for Alleged Aphmau Trademark Violations

The trademark protection case of the well-known game IP "APHMAU" has attracted attention, reminding fitness equipment sellers to be vigilant about infringement risks. Blujay Studios, Inc. actively protects its trademark rights in Class 28, urging sellers to strengthen intellectual property protection, choose compliant operations, and avoid legal disputes. This case highlights the importance of respecting trademarks and ensuring products do not infringe on existing IP rights. Sellers should conduct thorough due diligence before listing products to avoid potential legal repercussions.

01/26/2026 Customs Knowledge
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Souper Cubes Sues Over Trademark and Patent Violations

Souper Cubes Sues Over Trademark and Patent Violations

The US freezing mold brand SOUPER CUBES has filed a lawsuit for trademark and patent infringement, which has been accepted by the court in Florida, USA. Sellers are reminded to check their products to avoid infringement risks and jointly maintain a fair and competitive market environment. The lawsuit highlights the importance of respecting intellectual property rights and ensuring that products do not infringe on existing trademarks or patents. Ignoring these rights can lead to costly legal battles and damage to a company's reputation.

01/26/2026 Customs Knowledge
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Port of LA Weighs Ban on Trucker Contractors Amid Labor Dispute

Port of LA Weighs Ban on Trucker Contractors Amid Labor Dispute

The Port of Los Angeles is considering banning freight companies that employ contract drivers, aiming to address long-standing labor rights disputes. This initiative seeks to regulate the market but has sparked debate regarding its legality, feasibility, and potential impact on the industry. This article delves into the labor rights issues, the impact of the port's motion, the industry's challenges, and future development directions. It calls for collaborative efforts from all stakeholders to seek a balance and sustainable development within the freight industry.

01/29/2026 Logistics Industry Insights
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Russian Singles Day Sales Decline Gaming Demand Rises

Russian Singles Day Sales Decline Gaming Demand Rises

YuKassa data reveals a first decline in Russia's Singles Day sales in four years, although gaming products, audio-visual content, and apparel saw growth. Average spending on sports nutrition, pet supplies, and sports tourism products increased significantly. Amidst a trend of reduced consumption, demand for health, entertainment, and lifestyle-related goods remains strong, indicating a resilient consumer focus on well-being and quality of life despite economic pressures.

01/16/2026 Logistics Industry Insights
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Thai Ecommerce Sellers Gear Up for Q4 Holiday Surge

Thai Ecommerce Sellers Gear Up for Q4 Holiday Surge

Thailand's Q4 consumption season is approaching, presenting huge potential for e-commerce. Generation Y is the main consumer group, and live-streaming e-commerce is booming. Opportunities arise for autumn/winter clothing, accessories, mother & baby products, pet supplies, cultural and creative products, cosmetics, and digital home appliances. Key success factors include product selection, localized operations, logistics, live-streaming, and promotions. Seize the opportunities to win the year-end battle!

01/16/2026 Logistics Industry Insights
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