Amazon Unveils Global Supply Chain Service for Sellers

Amazon Unveils Global Supply Chain Service for Sellers

Amazon introduces "Amazon Supply Chain," a comprehensive solution offering end-to-end, fully managed services from factory to customer. This solution integrates AGL, PCP, AWD, FBA, MCF, and other services, aiming to simplify supply chain management for cross-border e-commerce sellers. It helps reduce costs, improve efficiency, expand sales channels, and enhance customer satisfaction, ultimately assisting sellers in achieving business growth. The service acts like a 'nanny' for sellers, handling all aspects of the supply chain.

12/30/2025 Logistics
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Thai Airways Cargo Expands Tracking and Service Options

Thai Airways Cargo Expands Tracking and Service Options

This article provides a comprehensive overview of Thai Airways' air cargo services, covering its route network, cargo tracking, airway bill number rules, exception handling, factors affecting transit time, customer service channels, special cargo transportation requirements, fee structure, and service network in China/Asia. It aims to offer a detailed air freight guide for import and export companies, cross-border e-commerce businesses, and individual users. This guide helps navigate Thai Airways cargo options and understand the logistics involved in shipping goods via air freight with Thai Airways.

12/30/2025 Airlines
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Ebay Customer Service Roles Challenges and Career Growth

Ebay Customer Service Roles Challenges and Career Growth

This article provides an in-depth analysis of the responsibilities, workload factors, and career prospects of eBay customer service representatives. Their tasks include responding to emails, processing orders, managing product reviews, and collecting buyer information. Workload is affected by company size, job responsibilities, and individual capabilities. Through continuous learning and experience accumulation, eBay customer service representatives can advance to senior customer service roles, customer service supervisors, or even transition to store operations, achieving career development.

12/30/2025 Logistics Encyclopedia
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DHL Germany Faces Complaints Over Service and Compensation

DHL Germany Faces Complaints Over Service and Compensation

This article addresses common service issues with DHL Express in Germany, such as lost or damaged packages and lack of notification. It provides a detailed guide on how to file complaints and protect your rights. From contacting customer service and preparing evidence to seeking external support, it offers step-by-step instructions to help you obtain the service and compensation you deserve. Even when living abroad, you can effectively handle delivery disputes and ensure your rights are protected.

01/07/2026 Logistics
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USPS Tenyear Plan Aims to Revive Struggling Service

USPS Tenyear Plan Aims to Revive Struggling Service

The United States Postal Service (USPS) faces significant financial challenges, with widening losses in the third quarter. Despite overall operating revenue growth, the net loss reached $3.0 billion. Marketing mail rebounded, but shipping and package revenue declined. USPS is actively pursuing a ten-year reform plan aimed at achieving financial sustainability and improving service quality. However, it still faces challenges such as market competition and labor costs. The successful implementation of the reform plan will determine the future of the USPS.

01/15/2026 Logistics
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Toyota Enhances Forklift Service with Fourpillar Support System

Toyota Enhances Forklift Service with Fourpillar Support System

Toyota Material Handling introduces the "360° Support" program, promising a four-hour rapid response to maintenance requests. Toyota-certified technicians will perform repairs using genuine parts, backed by comprehensive warranty plans. This initiative aims to provide customers with complete support from purchase to long-term use, ensuring efficient forklift operation and contributing to their business success. The program emphasizes minimizing downtime and maximizing productivity through reliable service and readily available, high-quality components.

01/19/2026 Logistics Industry Insights
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Warehouses Adopt Tech to Enhance Efficiency Customer Service

Warehouses Adopt Tech to Enhance Efficiency Customer Service

Optimizing distribution centers is crucial to meet consumers' high expectations for fast delivery. enVista's ebook, 'The Eight Elements of a Successful Distribution Center Optimization Strategy,' offers a comprehensive guide covering key aspects such as operational assessment, facility design, inventory management, and direct-to-consumer strategies. By optimizing these elements, businesses can improve operational efficiency, reduce costs, and enhance customer experience, ultimately gaining a competitive edge. The ebook provides actionable insights for streamlining processes and maximizing the effectiveness of distribution center operations.

01/19/2026 Warehousing
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US Service Sector Growth Slows in February ISM

US Service Sector Growth Slows in February ISM

The ISM report indicates continued growth in the US service sector in February, albeit at a slower pace. Most industries experienced growth, while real estate faced pressure. Sub-indicators presented a mixed picture, leading to cautious optimism among experts. The report highlights the ongoing impacts of the pandemic, supply chain challenges, and labor shortages. It provides valuable economic signals for investors, reflecting a nuanced picture of the current economic landscape and potential future trends in the service sector.

01/19/2026 Logistics Industry Insights
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JD Logistics Expands Largeitem Shipping Options

JD Logistics Expands Largeitem Shipping Options

JD Logistics has upgraded its large item delivery service, now supporting the simultaneous shipment of up to four boxes. Users need to communicate with customer service in advance to confirm the shipping method and pay attention to packaging, document retention, and timely feedback. The future of large item logistics will focus on intelligence, personalization, and green practices. This upgrade aims to provide a more convenient and efficient shipping experience for customers dealing with bulky items, reflecting JD Logistics' commitment to improving its service offerings.

01/19/2026 Logistics Encyclopedia
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