Jamaica Customs Boosts Efficiency Through Leadership Overhaul

Jamaica Customs Boosts Efficiency Through Leadership Overhaul

The Jamaica Customs Agency (JCA), with support from HMRC and the WCO, is driving management transformation through Leadership and Management Development (LMD) workshops. These workshops aim to enhance managers' leadership, communication, and strategic thinking skills, fostering a people-centered, continuous learning, and high-performance organization. This is crucial for adapting to the challenges of the global trading environment. The JCA's practices offer valuable lessons for customs reform in other countries. The focus is on building capacity and creating a more effective and responsive customs administration.

01/30/2026 Customs Knowledge
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Palestinian Customs Program Advances Leadership and Reform

Palestinian Customs Program Advances Leadership and Reform

The World Customs Organization (WCO) held a leadership and management development workshop for Palestinian Customs, aiming to enhance the leadership and management skills of middle and senior managers. The workshop covered key areas such as leadership, personnel management, and change management, employing interactive teaching methods. It was funded by HM Revenue & Customs (HMRC) and the EU Customs Fund. Participants expressed significant benefits and pledged to apply the learned knowledge to their practical work. This initiative contributes to capacity building within Palestinian Customs.

02/02/2026 Customs Knowledge
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WERC Initiative Connects Students to Logistics Careers

WERC Initiative Connects Students to Logistics Careers

WERC is dedicated to introducing career opportunities in material handling, supply chain, and logistics management to high school students, college students, and educators through practical learning and industry exchange. It aims to spark student interest, foster innovative thinking, and help them understand industry development prospects, laying the foundation for future career planning. The program provides exposure to real-world applications and encourages students to explore various roles within the logistics and supply chain sectors. Ultimately, WERC strives to cultivate a pipeline of skilled and passionate individuals ready to contribute to the evolving landscape of logistics.

02/04/2026 Logistics
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Digital Skills Shortage Slows Global Brand Growth 2025 Plan Released

Digital Skills Shortage Slows Global Brand Growth 2025 Plan Released

This article analyzes the challenges faced by companies expanding their brands globally in terms of marketing talent development. It introduces a free "Brand Globalization Marketing Learning Map" designed to help companies efficiently cultivate teams with an international perspective and digital marketing skills. This map addresses issues such as varying skill levels, complex marketing scenarios, the urgent need for full-stack capabilities, and globally distributed teams. Ultimately, it aims to empower brands to achieve success in overseas markets by providing a structured and effective training resource.

02/03/2026 Logistics Industry Insights
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UK WCO Extend Trade Facilitation for Developing Nations

UK WCO Extend Trade Facilitation for Developing Nations

UK Customs and the World Customs Organization have extended their trade facilitation cooperation project, investing £1.6 million to support Commonwealth developing countries in implementing the WTO's Trade Facilitation Agreement. This initiative aims to enhance customs capabilities, promote inter-agency cooperation, and establish sustainable mechanisms. The project will help developing countries integrate into the global trading system, fostering economic growth. The extended partnership will focus on building long-term capacity and ensuring the benefits of trade facilitation are realized by participating nations.

02/03/2026 Customs Knowledge
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WCOSKKU Scholarship Boosts Customs Data Skills in Developing Nations

WCOSKKU Scholarship Boosts Customs Data Skills in Developing Nations

The World Customs Organization (WCO), in collaboration with Sungkyunkwan University in Korea, has launched a scholarship program in data analysis for customs officials from developing countries. This program aims to cultivate data analysis experts by enhancing their skills and cultural awareness through online and offline courses, practical projects, and cultural excursions. The initiative supports customs administrations in leveraging data-driven insights to improve management practices in the data era. It focuses on building capacity within developing nations to effectively utilize data for enhanced customs operations and decision-making.

02/03/2026 Customs Knowledge
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Bolivia Customs Strengthens Leadership to Boost Trade

Bolivia Customs Strengthens Leadership to Boost Trade

Bolivia Customs successfully held an executive leadership retreat through participation in the SECO-WCO Global Trade Facilitation Programme. The project addressed key customs strategic challenges, tailoring team-building and individual leadership development solutions. This significantly enhanced the cohesion, leadership skills, strategic planning abilities, and negotiation skills of the executive team. This initiative lays a solid foundation for Bolivia Customs to address future challenges and contributes to national trade facilitation efforts. The program aimed to improve overall effectiveness and prepare the organization for upcoming reforms.

02/03/2026 Customs Knowledge
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Gambias Customs Reform Gains WCO Backing for West African Talent Hub

Gambias Customs Reform Gains WCO Backing for West African Talent Hub

The WCO is supporting the Gambia Revenue Authority (GRA) in upgrading its human resources management. This initiative pioneers competency-based HRM in West and Central Africa, aiming to establish a regional hub for talent. The project focuses on developing skills and capabilities within the GRA, ultimately enhancing its operational efficiency and effectiveness. By implementing modern HR practices, the GRA aims to attract, retain, and develop a highly skilled workforce, contributing to improved revenue collection and overall economic development in the region.

02/03/2026 Customs Knowledge
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Botswana Enhances Customs Enforcement for Environmental Agreements

Botswana Enhances Customs Enforcement for Environmental Agreements

The World Customs Organization (WCO), in collaboration with the UN Environment Programme and the Basel Convention Secretariat, held a workshop in Botswana to enhance customs officers' awareness and enforcement capabilities regarding multilateral environmental agreements. The workshop covered key issues such as the Basel Convention and the Montreal Protocol, strengthening cooperation between customs and environmental agencies. The WCO will continue to provide technical support to Botswana and other countries in achieving sustainable development goals. This initiative aims to combat illegal trade in environmentally sensitive goods and promote responsible environmental practices.

02/03/2026 Customs Knowledge
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Madagascar Tax Authority Enhances Revenue Via HR Modernization

Madagascar Tax Authority Enhances Revenue Via HR Modernization

The Madagascar Revenue Authority (MRA) is modernizing its human resource management system with the support of the World Customs Organization (WCO). By building a competency-based HR management system and empowering the HR department to become a strategic partner, the MRA aims to improve tax collection efficiency, optimize taxpayer services, and ultimately promote sustainable national economic development. The WCO's continued support will provide strong momentum for the MRA's modernization process. The focus is on developing talent and building capacity within the organization.

02/03/2026 Customs Knowledge
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