Amazon US Investigated for Consumer Rights Violations

Amazon US Investigated for Consumer Rights Violations

Amazon US is being sued over consumer rights issues, exposing regulatory loopholes in e-commerce platforms regarding product quality, return policies, and false advertising. The article calls on Amazon US to strengthen product quality audits, improve return policies, and crack down on false advertising. It also suggests introducing third-party regulation to improve consumer rights protection and promote healthy industry development. This lawsuit highlights the need for greater accountability and transparency in online marketplaces to safeguard consumers from unfair practices and ensure fair competition.

02/02/2026 Customs Knowledge
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WCO Ensured Global Trade Stability During Pandemic

WCO Ensured Global Trade Stability During Pandemic

Amidst the global pandemic, the World Customs Organization (WCO) actively coordinates its member customs administrations to address the impact on international trade. This is achieved through information sharing, trade facilitation measures, enhanced international cooperation, and protection of frontline customs officers. The WCO established a dedicated COVID-19 information webpage, simplified customs clearance procedures for essential medical supplies, promoted the revised Kyoto Convention, and provided capacity building support. These efforts significantly contribute to ensuring global trade stability and fostering economic recovery during these challenging times.

02/02/2026 Customs Knowledge
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Ozon Sellers Face Challenges Amid Rising Order Cancellations

Ozon Sellers Face Challenges Amid Rising Order Cancellations

This article provides an in-depth analysis of the compensation mechanism for order cancellations on the Ozon platform. It focuses on the prerequisites for Ozon compensation, common scenarios, and specific handling methods for exceptional cases. The article advises sellers to promptly track order status and maintain communication with Ozon and logistics companies to maximize the protection of their rights and avoid losses. It emphasizes proactive monitoring and communication as key strategies to mitigate potential financial and logistical setbacks in cross-border e-commerce via Ozon.

02/03/2026 Logistics
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International Aid Strengthens Malis Customs Crisis Response

International Aid Strengthens Malis Customs Crisis Response

The World Customs Organization (WCO) collaborates with the UN Office for the Coordination of Humanitarian Affairs (UN-OCHA) through the C-RED project to support Mali in enhancing its customs clearance capacity for emergency relief goods. This initiative aims to strengthen customs' preparedness for emergencies in West Africa by focusing on capacity building, coordination mechanisms, and the development of Standard Operating Procedures (SOPs). The goal is to ensure the rapid delivery of relief supplies, contributing to the protection of lives and livelihoods during crises.

02/03/2026 Customs Knowledge
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China Launches dragon Action to Curb Export IP Theft

China Launches dragon Action to Curb Export IP Theft

National Customs launched a three-month "Dragon Action" to severely crack down on import and export infringement activities, focusing on exports to Africa, the Middle East, Latin America, and countries along the "Belt and Road" initiative. Key products include small appliances and electronic goods. Through increased penalties, criminal prosecution, and support for civil justice, Customs will collaborate to provide strong intellectual property protection for export enterprises, helping Chinese brands to thrive overseas. This initiative aims to safeguard Chinese innovation and ensure fair trade practices.

02/03/2026 Customs Knowledge
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Amazon Probes Zerocost Scam Amid Serial Return Fraud

Amazon Probes Zerocost Scam Amid Serial Return Fraud

Amazon sellers are facing increasing return fraud, with cases of buyers successfully returning garbage after multiple orders, raising concerns about platform oversight. Issues like loopholes in the FBA return system, professional fraudsters abusing the rules, and AI-generated fake evidence are becoming more prominent. Sellers are urging the platform to implement a "buyer blacklist" feature and establish a more proactive defense mechanism to collectively address the escalating risk of return fraud. They are hoping for tighter regulations and better protection against these fraudulent activities.

02/03/2026 Logistics Industry Insights
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Chinas Qenla Headphones Expand Global Audio Market

Chinas Qenla Headphones Expand Global Audio Market

Qenla is a patented Bluetooth headphone designed independently by Chinese engineers and manufactured by Shenzhen Qenla Electronics Technology Co., Ltd. This article introduces Qenla's brand philosophy, technical strength, service system, and its actions to protect its intellectual property. Drawing on examples of other brands' IP protection cases, it emphasizes the importance of safeguarding intellectual property rights. Qenla aims to become the leading Bluetooth brand in China, bringing a new lifestyle and unique Bluetooth experience to global users. The company is committed to innovation and protecting its designs.

02/03/2026 Customs Knowledge
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Wireless Charger Patent Dispute Seizes 81 Ecommerce Stores Assets

Wireless Charger Patent Dispute Seizes 81 Ecommerce Stores Assets

Shenzhen Shangxing Technology Co., Ltd. initiated patent enforcement in the United States regarding its wireless charger, resulting in a Temporary Restraining Order (TRO) freezing 81 cross-border e-commerce stores. The patents involved include an invention patent for a foldable wireless charger and multiple design patents. Cross-border sellers are advised to immediately conduct self-inspections, remove potentially infringing products, and seek legal advice to proactively address potential litigation risks. This action highlights the importance of due diligence and IP protection in the global e-commerce market.

02/03/2026 Customs Knowledge
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Air Cargo Industry Urges Shipper Support for Policy Changes

Air Cargo Industry Urges Shipper Support for Policy Changes

IATA emphasizes that the recovery of the air cargo industry requires shipper support to drive government policy optimization. Over the past decade, the air cargo industry has made significant improvements in safety, efficiency, and environmental protection, but still faces external challenges. IATA calls on shippers to actively advocate for more reasonable government policies. Simultaneously, the air cargo industry needs to optimize prices, speed, and service to win shipper trust. Digital transformation, green initiatives, and customer centricity are future development directions, requiring collaboration for mutual benefit.

02/04/2026 Logistics Industry Insights
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Urban Exploration Report Reveals 2025 Sunwear Trends

Urban Exploration Report Reveals 2025 Sunwear Trends

CBNData and Tmall jointly released a report forecasting the trends in sun protective clothing for Spring/Summer 2025. The report analyzes the market, provides insights into consumer demographics, and proposes the 'CITYOUTING' urban roaming style, along with four key outfit scenarios. This offers valuable references for product design and market positioning for businesses, ultimately supporting brand development. The report highlights emerging styles and consumer preferences within the sun protective clothing market, focusing on the growing trend of integrating sun protection with fashionable urban exploration.

02/05/2026 Logistics Industry Insights
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