WCO Program Enhances South African Tax Authority Efficiency

WCO Program Enhances South African Tax Authority Efficiency

The World Customs Organization (WCO) held a Leadership and Management Development Workshop in South Africa to support the South African Revenue Service (SARS) in enhancing the capabilities of its middle managers and driving organizational reform. The workshop emphasized the importance of self-awareness, strategic management, people management, communication skills, and change management. Follow-up cooperation is planned to develop a regional center of expertise. Leadership and management development are crucial for organizational success, requiring continuous learning and practice.

01/05/2026 Customs Knowledge
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EU Carbon Scheme Risks Global Aviation Emissions Deal

EU Carbon Scheme Risks Global Aviation Emissions Deal

The reform of the EU Emissions Trading System (EU ETS) risks undermining global consensus on aviation emission reduction. The EU should abandon linking the EU ETS with CORSIA, adhere to its commitments within ICAO, promote the Single European Sky initiative, increase investment in sustainable aviation fuels, and strengthen international cooperation to achieve carbon neutrality in the aviation sector. Prioritizing these actions is crucial for fostering a collaborative and effective approach to decarbonizing aviation on a global scale.

01/05/2026 Logistics Industry Insights
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Gambia Revenue Authority Adopts Wcobacked Competencybased HR System

Gambia Revenue Authority Adopts Wcobacked Competencybased HR System

The Gambia Revenue Authority, with support from the World Customs Organization, implemented a competency-based human resource management model. This included developing job catalogs and competency frameworks, which received positive feedback after a pilot phase. Future plans involve creating onboarding programs and sharing experiences with national institutions to promote the modernization of human resource management at the national level. The implementation of the competency model is a key component of the ongoing tax reform efforts in Gambia.

12/30/2025 Customs Knowledge
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Mongolian Customs Boosts Leadership Skills Via WCO Program

Mongolian Customs Boosts Leadership Skills Via WCO Program

The WCO conducted a leadership workshop for Mongolian Customs, aiming to enhance the capabilities of senior executives and drive reform. Participants provided positive feedback, indicating improvements in management communication. The workshop focused on developing strategic thinking, decision-making, and team management skills crucial for leading the modernization of customs procedures and fostering a more efficient and effective organization. The training is expected to contribute significantly to the ongoing efforts to streamline trade facilitation and strengthen border security in Mongolia.

01/08/2026 Customs Knowledge
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WCO Program Boosts Botswana Tax Authoritys Modernization Efforts

WCO Program Boosts Botswana Tax Authoritys Modernization Efforts

The WCO conducted a leadership workshop in Botswana to enhance the management capabilities of the Botswana Unified Revenue Service (BURS), promote tax modernization, and contribute to economic development. The workshop focused on strengthening leadership skills within the BURS to effectively implement modern tax administration practices. This initiative aims to improve revenue collection and ultimately support Botswana's economic growth. Funding for the workshop was provided by Finland, highlighting international cooperation in supporting tax reform and capacity building in developing countries.

01/07/2026 Customs Knowledge
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USPS Reforms Face Scrutiny Over Speed Cost Savings Claims

USPS Reforms Face Scrutiny Over Speed Cost Savings Claims

The USPS's package handling reform is generating controversy. It aims to improve efficiency by adjusting partnerships with transportation providers. However, industry associations fear potential service delays and increased costs. While the USPS insists it can effectively handle the shifted package volume, the industry urges caution. They advocate for a balanced approach between efficiency and service to avoid market disruptions. The reform's impact on delivery times and overall market stability remains a key concern as the USPS moves forward with its planned changes.

11/03/2025 Logistics
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Mali Customs Boosts Economy with Modernization Talent Training

Mali Customs Boosts Economy with Modernization Talent Training

With the support of the World Customs Organization (WCO), Mali Customs has initiated a modernization reform of Human Resource Management (HRM) aimed at building a competency-based modern HRM system. Through diagnostic assessments, capacity building, and the refinement of the position system, Mali Customs has laid the foundation for creating an excellent customs workforce. This aims to better serve the country's economic development by improving efficiency and effectiveness in customs operations and fostering a culture of continuous improvement within the organization.

01/05/2026 Customs Knowledge
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Uzbekistan Boosts Customs Audits with Maldives Expertise

Uzbekistan Boosts Customs Audits with Maldives Expertise

Supported by the SECO-WCO Global Trade Facilitation Programme, a delegation from Uzbekistan Customs visited the Maldives to study post-clearance audit. Through experience exchange and practical exercises, Uzbekistan learned about the Maldives' best practices in risk management and trader compliance. Adapting these practices to their own context, Uzbekistan developed reform plans to improve its national post-clearance audit system and promote trade facilitation. The visit focused on building capacity and understanding practical implementation of modern audit techniques for enhanced efficiency.

01/05/2026 Customs Knowledge
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Serbia Enhances Trade Efficiency with Customs Modernization

Serbia Enhances Trade Efficiency with Customs Modernization

Supported by the SECO-WCO Global Trade Facilitation Programme, Serbian Customs has made significant progress in standardization, transparency, cooperation, and automation, particularly in the AEO program, online application systems, and automation projects. These achievements have not only promoted Serbia's international trade but also injected new impetus into regional economic development. Serbia's reform experience provides valuable lessons for other developing countries. The advancements highlight the positive impact of targeted support and strategic implementation in streamlining customs procedures and fostering economic growth.

01/05/2026 Customs Knowledge
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Fedexs David Steiner Appointed USPS Director Amid Financial Struggles

Fedexs David Steiner Appointed USPS Director Amid Financial Struggles

The United States Postal Service's appointment of FedEx director David Steiner as its new Postmaster General and CEO has sparked industry attention. Can Steiner lead the financially struggling and highly competitive USPS through a transformation? His connection to FedEx and union concerns add uncertainty to the postal system's future. He faces multiple challenges, including optimizing operations, innovating business models, and improving labor relations. The appointment raises questions about potential conflicts of interest and the direction of postal reform under Steiner's leadership.

01/08/2026 Logistics
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