Amazon Sellers Key Differences Between Reviews and Feedback

Amazon Sellers Key Differences Between Reviews and Feedback

This article delves into the distinction and importance of Amazon Reviews and Feedback. Reviews significantly impact product conversion rates, while Feedback affects overall store health. Sellers should prioritize product quality and customer service, actively managing both Reviews and Feedback to improve Listing performance and store reputation. Effective management in these areas is crucial for achieving success in the Amazon business. By focusing on these elements, sellers can optimize their listings and build a strong brand, ultimately leading to increased sales and customer loyalty.

12/30/2025 Customs Knowledge
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Ebay Sellers Gain Edge with Title Optimization Feedback Strategies

Ebay Sellers Gain Edge with Title Optimization Feedback Strategies

This paper delves into two crucial aspects of eBay store operation: title optimization and positive feedback rate maintenance. It details how to optimize product titles through precise keyword selection and data analysis, thereby increasing visibility and conversion rates. Simultaneously, it emphasizes the importance of maintaining a good positive feedback rate and provides specific methods to improve it, helping sellers build exceptional eBay stores. Focus is given to practical strategies for improving both aspects to enhance overall store performance.

01/04/2026 Customs Knowledge
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Ebay Sellers Gain Tips to Boost Feedback and Sales

Ebay Sellers Gain Tips to Boost Feedback and Sales

This article details how to calculate the positive feedback rate on eBay and provides practical strategies to improve it. These include precise pricing, carefully selected products, excellent customer service, and encouraging genuine reviews. It also emphasizes the importance of avoiding negative feedback and the need for continuous optimization of store operations. The aim is to help sellers build an excellent reputation, earn more orders, and succeed in the competitive cross-border e-commerce market by focusing on customer satisfaction and proactive reputation management.

01/04/2026 Logistics Encyclopedia
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Ebay Sellers Guide How to Avoid Negative Feedback Disputes

Ebay Sellers Guide How to Avoid Negative Feedback Disputes

This article delves into three common dispute types on eBay: Item Not as Described (INAD), Non-Payment, and Item Not Received (INR). It provides effective response strategies and key timelines to help sellers resolve crises, regain buyer trust, and improve store operations. The analysis focuses on practical approaches to navigating these challenges and minimizing negative impacts on seller reputation and sales performance, ultimately contributing to a more successful and sustainable eBay business.

12/29/2025 Logistics Encyclopedia
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Amazon Sellers Advised to Leverage Customer Feedback for Performance

Amazon Sellers Advised to Leverage Customer Feedback for Performance

Amazon sellers can proactively monitor and respond to feedback in "Voice of the Customer" to identify issues in products and operations and take corrective actions, reducing the risk of performance deterioration. Emphasize documenting improvement measures through "Take Action" to demonstrate a proactive approach to problem-solving to Amazon, which helps maintain good seller performance. By actively addressing customer concerns and showcasing improvements, sellers can safeguard their account health and improve overall customer satisfaction on the Amazon platform.

12/30/2025 Logistics Industry Insights
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Amazon Launches insights Tool to Analyze Customer Feedback for Sellers

Amazon Launches insights Tool to Analyze Customer Feedback for Sellers

Amazon introduces a new Insights tool, allowing sellers to directly create surveys to gather customer feedback, understand purchasing behavior, product perception, and opinions. By precisely targeting the desired audience, sellers can optimize product strategies and increase sales. The pricing model is not yet fully disclosed, but requires a minimum of 100 responses. Effectively utilizing this tool can help sellers stand out in the competitive Amazon marketplace and gain valuable insights to improve their offerings and customer satisfaction.

01/06/2026 Logistics Industry Insights
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Ebay Sellers Gain Tools for Shipping Feedback and Address Updates

Ebay Sellers Gain Tools for Shipping Feedback and Address Updates

This article details three methods for querying eBay logistics information. It provides strategies for addressing three major scenarios leading to negative feedback related to shipping. Furthermore, it explains the process of modifying eBay shipping addresses. The aim is to help sellers better manage eBay logistics, improve buyer satisfaction, and minimize negative feedback stemming from shipping issues. By implementing these strategies, sellers can enhance the overall customer experience and maintain a positive reputation on the eBay platform.

01/05/2026 Logistics
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Amazon Extends send to Amazon FBA Transition Amid Seller Feedback

Amazon Extends send to Amazon FBA Transition Amid Seller Feedback

Amazon extends the transition period for the new FBA process until October, with the old process available until October 16th. Shipping plans can be edited until November 29th. This extension aims to address seller concerns and provide more time to adapt to the changes. Amazon is responding to feedback and allowing sellers a longer runway to implement the new 'Send to Amazon' workflow.

12/31/2025 Logistics
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Amazon Updates Rating Display Sellers Adjust for Better Sales

Amazon Updates Rating Display Sellers Adjust for Better Sales

Amazon's updated search page now directly displays product ratings, highlighting the platform's focus on product quality and user experience. Sellers should improve product quality, optimize listings, and prioritize customer feedback to address new conversion rate challenges. Refined operations, timely loss prevention, and choosing the right direction are crucial for success in the competitive Amazon marketplace. Focusing on these aspects will allow sellers to adapt and thrive in the evolving Amazon landscape.

12/30/2025 Logistics Industry Insights
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Ebay Sellers Advised on Countering Unfair Ratings

Ebay Sellers Advised on Countering Unfair Ratings

Negative feedback on eBay isn't a death sentence for stores. Sellers can effectively manage it by improving product quality, engaging in proactive communication, and leveraging platform rules. Malicious reviews can be reported. Maintaining a good store reputation in the long run is crucial. To avoid store closure due to excessive negative feedback, prioritize daily operations and ensure service quality. Addressing customer concerns promptly and providing excellent customer service are key to mitigating the impact of negative reviews and preventing account suspension.

01/05/2026 Customs Knowledge
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