Cracking The Last Mile Dilemma Focusing On The Human Factor And Customer Experience

Cracking The Last Mile Dilemma Focusing On The Human Factor And Customer Experience

The quality of last mile services directly impacts customer experience. Case analyses reveal that many express delivery platforms face numerous issues in human resource management, delivery capability, and cost collection. To improve service quality, it is essential to raise the franchise threshold, formally assess delivery rates, and moderately adjust delivery fees to ensure that outlets can operate normally, thereby enhancing customer satisfaction.

07/22/2025 Logistics
Read More
Globaltranz Addresses Lastmile Delivery As Ecommerce Grows

Globaltranz Addresses Lastmile Delivery As Ecommerce Grows

GlobalTranz has launched a "Last Mile" service to address logistics challenges arising from the e-commerce boom. Powered by its TMS system, the service aims to eliminate hidden costs and leverages the acquisition of Cerasis to fill critical capability gaps. The network covers 48 contiguous U.S. states, providing efficient, economical, and reliable delivery solutions for both B2B and B2C shippers.

01/29/2026 Logistics
Read More
NCR Achieves Full Landed Cost Visibility in Supply Chain

NCR Achieves Full Landed Cost Visibility in Supply Chain

NCR successfully built a comprehensive landed cost analysis capability through a three-phase implementation strategy, achieving data integration, enhanced in-transit visibility, and cost optimization. This resulted in significant business improvements, including cost reduction, inventory optimization, exception management, and improved decision support. Register for the webinar to learn more about how NCR optimized its supply chain and reduced landed costs.

01/28/2026 Logistics Industry Insights
Read More
Beijing Daxing International Airport Welcomes Important Test Flights As Three Letter Code PKX Is Approved

Beijing Daxing International Airport Welcomes Important Test Flights As Three Letter Code PKX Is Approved

The three-letter code PKX for Beijing Daxing International Airport has been confirmed, with official test flights starting on May 13. The testing will occur in three phases to validate the airport's operational support capability, aiming for commercial operations by September 30. The airport is expected to handle an annual passenger throughput of 72 million, establishing a dual-hub structure alongside Beijing Capital International Airport.

07/24/2025 Airport Codes
Read More
Kamaz Boosts Local Axle Production for Vehicle Selfsufficiency

Kamaz Boosts Local Axle Production for Vehicle Selfsufficiency

Domestic production of Kamaz axle gears has commenced, with an annual output of 80,000 units, fulfilling half of the demand. This initiative aims to reduce reliance on imports and enhance the independent supply capability of core components for commercial vehicles. The localized production of these gears is a significant step towards strengthening the domestic automotive industry and ensuring a more stable supply chain for essential parts.

02/05/2026 Logistics Industry Insights
Read More
UPS Raises Rates to Boost Logistics Services

UPS Raises Rates to Boost Logistics Services

UPS has announced optimizations to its ground, air, and international service rates, with an average increase of 6.9%, along with adjustments to surcharges. This move aims to support UPS's ongoing expansion and service capability enhancements, providing customers with a superior logistics experience and helping businesses grow efficiently in the global market. UPS is committed to building a smart, efficient, and green logistics ecosystem, working with businesses to create a shared future.

01/16/2026 Logistics
Read More
Instagram Expands Stories Links to All Users Boosting Ecommerce

Instagram Expands Stories Links to All Users Boosting Ecommerce

Instagram Stories now allows all accounts to add links, facilitating traffic generation to independent websites. Mastering the techniques for adding, applying, and tracking these links is crucial. Video content is key to successful implementation and driving engagement. Leverage this feature to effectively direct your audience to your independent site and boost conversions. Optimize your Stories with compelling visuals and clear calls to action to maximize the benefits of this new linking capability.

12/29/2025 Logistics Industry Insights
Read More
Selfdriving Trucks Advance Despite Weather Challenges

Selfdriving Trucks Advance Despite Weather Challenges

The operational capability of autonomous trucks in adverse weather conditions is crucial for their safety and practicality. Through multi-sensor fusion, data-driven decision-making, and rigorous testing, autonomous driving technology is gradually overcoming the challenges posed by adverse weather. This progress aims to build a safer and more efficient future for freight transportation. Overcoming these challenges will allow for more reliable and consistent operation, expanding the potential applications of autonomous trucking.

01/19/2026 Logistics Industry Insights
Read More
Supply Chain Professionals Explore 16 Career Transition Paths

Supply Chain Professionals Explore 16 Career Transition Paths

This article provides an in-depth analysis of 16 major transformation paths for supply chain professionals, covering internal lateral development, related functional extensions, professional consulting and training, cross-border integration into emerging fields, entrepreneurial transformation, and cross-industry transfer. It also offers robust job-change strategies, emphasizing capability building, internal transfers, and seizing mid-career window opportunities. The aim is to help practitioners achieve career mobility and build core competitiveness within the evolving supply chain landscape.

01/15/2026 Logistics Encyclopedia
Read More
Global Ecommerce Faces Delays Due to Express Customs Hurdles

Global Ecommerce Faces Delays Due to Express Customs Hurdles

The customs clearance capability of international express delivery directly impacts the shipping efficiency of cross-border e-commerce. Key factors include clearance speed, customs inspection rate, ability to handle unexpected issues, and the degree of customs clearance process optimization. Choosing an express company with strong clearance capabilities ensures swift passage of goods, boosting customer satisfaction. Cross-border e-commerce sellers should comprehensively evaluate an express company's clearance experience, team strength, process efficiency, and problem-solving abilities to select the most suitable partner.

11/03/2025 Customs Knowledge
Read More