Amazons Noreturn Refund Policy Sparks Seller Concerns

Amazons Noreturn Refund Policy Sparks Seller Concerns

Amazon introduces new rules for managing negative reviews, allowing brand owners to contact buyers who left negative reviews and offer "refund without return." This aims to enhance brand loyalty but carries the risk of abuse. Sellers need to actively monitor reviews, develop communication strategies, utilize refunds reasonably, and fundamentally improve product quality and service levels. This new policy encourages proactive engagement and emphasizes the importance of addressing customer concerns to mitigate the impact of negative feedback.

01/04/2026 Logistics Industry Insights
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Walmart Seller Center Guide Aims to Improve Vendor Sales

Walmart Seller Center Guide Aims to Improve Vendor Sales

This article provides an in-depth analysis of the Walmart Seller Center, offering a comprehensive guide to Listing creation and optimization. It covers product and inventory management, order processing, returns and refunds, data analytics, and growth opportunities. The goal is to help sellers create high-converting listings, increase sales, and succeed on the Walmart e-commerce platform. Learn how to leverage Walmart's tools and strategies to maximize your potential and achieve significant growth in the competitive online marketplace.

01/06/2026 Logistics Industry Insights
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Tiktok Shop Requires Security Deposits From Sellers

Tiktok Shop Requires Security Deposits From Sellers

This article provides a comprehensive interpretation of the TikTok Shop margin policy, addressing sellers' most pressing concerns regarding who needs to pay, the amount, payment methods, replenishment, and refunds. It aims to help you navigate TikTok Shop effectively and avoid store restrictions. The article covers key aspects of the margin policy, providing practical guidance for sellers to understand and comply with the requirements, ultimately enabling them to operate their TikTok Shop smoothly and successfully within the platform's guidelines.

01/05/2026 Logistics Encyclopedia
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Ministry of Supply Uses Duty Drawback to Fuel Datadriven Expansion

Ministry of Supply Uses Duty Drawback to Fuel Datadriven Expansion

Ministry of Supply recovered millions of dollars in duty drawbacks through the Flexport platform, reinvesting the funds in R&D, new product launches, and market expansion. This case study highlights data integration, risk assessment, and process optimization as key success factors. To effectively leverage duty drawback policies, businesses should establish robust data systems, seek expert assistance, understand relevant regulations, optimize processes, and continuously evaluate their performance. This proactive approach ensures efficient utilization of available refunds and contributes to overall financial health.

11/03/2025 Customs Knowledge
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Tiktok Revamps Refund Policy in Southeast Asia Sparks Seller Concerns

Tiktok Revamps Refund Policy in Southeast Asia Sparks Seller Concerns

TikTok's launch of a 'refund only' policy in Southeast Asia aims to improve user experience but raises concerns among merchants about malicious refunds. While the platform pledges to protect merchant rights, potential risks need attention. Balancing consumer rights with merchant interests is crucial, requiring a robust management mechanism to maintain a healthy e-commerce ecosystem. The policy's success hinges on effectively addressing these challenges and ensuring fair practices for both buyers and sellers within the rapidly growing Southeast Asian TikTok marketplace.

01/07/2026 Logistics Industry Insights
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Ebay Revises Refund Policy Shipping Rules for Australian Sellers

Ebay Revises Refund Policy Shipping Rules for Australian Sellers

eBay US has introduced a partial refund credit on final value fees, aiming to reduce operating costs for sellers. Simultaneously, eBay Australia has launched a delayed disbursement policy for accounts with substandard valid tracking rate, intended to regulate logistics services. Sellers need to pay attention to the new regulations and adjust their operational strategies accordingly. The US policy offers fee relief on partial refunds, while the Australian policy focuses on improving shipping performance and holding funds until delivery confirmation for underperforming accounts.

01/04/2026 Logistics
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Ebay Revises Refund Policy to Curb Seller Abuse

Ebay Revises Refund Policy to Curb Seller Abuse

This article provides an in-depth analysis of eBay's latest Money Back Guarantee policy, detailing domestic and international return processes. It also offers strategies for sellers to address issues like extended return periods. The aim is to help cross-border e-commerce sellers better understand and utilize eBay policies, improve operational efficiency, reduce operational risks, and protect their rights. It covers key aspects of managing returns and refunds within the eBay ecosystem, focusing on practical solutions for common seller challenges.

12/29/2025 Logistics Encyclopedia
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Coupang Sellers Seek Compensation for Lost Daigou Returns

Coupang Sellers Seek Compensation for Lost Daigou Returns

This article details the application process for compensation for returns of goods purchased through Coupang's purchasing agent service. For refunds less than 100,000 KRW and cases where the item is not returned, sellers can apply for compensation within 14 business days after the return is accepted via a designated URL. When applying, correctly select the submission type and pay attention to the supported courier companies for automatic collection. Mastering these tips can effectively minimize losses and increase the success rate of your application.

12/29/2025 Logistics
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New Guide Simplifies Freight Logistics and Customs Clearance

New Guide Simplifies Freight Logistics and Customs Clearance

This article provides a practical guide for freight forwarding newcomers, covering learning methods, customs clearance practices, special situation handling, bill of lading interpretation, and volumetric weight conversion. It helps newcomers quickly get started with freight forwarding by learning during lunch breaks, differentiating between tax refunds and buying out, understanding Iran business considerations, interpreting HBL and OBL, and mastering volumetric weight conversion for air and sea freight. This guide offers essential tips and knowledge to accelerate the learning curve and improve efficiency in daily freight forwarding tasks.

08/22/2025 Logistics Encyclopedia
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Amazon Adjusts Refund Policy for Lowvalue Items

Amazon Adjusts Refund Policy for Lowvalue Items

Amazon US has launched a new "Refund-Only" policy, allowing refunds for items under $75 in certain situations without requiring returns. This aims to improve the buyer experience but places higher demands on sellers. Sellers need to pay attention to the impact on return rates and commission refund rules. It's crucial to strictly control product quality, optimize product descriptions, and improve customer service to adapt to the changes brought by the new policy. This will help mitigate potential losses and maintain profitability in the long run.

12/30/2025 Logistics
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