Csxs Precision Railroading Strategy Hits Operational Snags
CSX Transportation faced operational chaos and lowered financial forecasts due to the implementation of Precision Scheduled Railroading (PSR). The U.S. Surface Transportation Board intervened, and internal employee dissatisfaction arose. CSX faces a transformation challenge, needing to balance efficiency, service, employee rights, and safety. Its experience provides valuable lessons for other railway companies considering similar lean initiatives and highlights the potential pitfalls of prioritizing efficiency over other crucial aspects of rail operations.









