Amazon Shifts Return Label Fee Burden to Sellers

Amazon Shifts Return Label Fee Burden to Sellers

Amazon US is updating its self-fulfilled return policy. Starting January 14th, sellers will be responsible for shipping fee adjustments caused by inaccurate return label information. Sellers must ensure accurate product information, maintain valid return addresses, and monitor returned packages. Additionally, Amazon is partnering with Shutterstock to offer free image resources, helping sellers improve product presentation. Adhering to platform rules is crucial for long-term store operation. This change highlights the importance of accurate information and proactive management of returns for Amazon sellers.

01/04/2026 Logistics
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Amazon Sellers Face Pressure As Return Rates Rise

Amazon Sellers Face Pressure As Return Rates Rise

Amazon's planned introduction of a 'High Return Rate' label may negatively impact sellers, leading to trust issues, ranking drops, and profit erosion. Sellers should focus on quality control, optimize product descriptions, improve customer service, and be wary of malicious competition. It's crucial to stay informed about policy changes and proactively respond to them. This label could significantly affect seller performance, requiring adjustments to operational strategies to mitigate potential damage and maintain a positive standing within the Amazon marketplace.

12/29/2025 Logistics Industry Insights
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Amazon Warns Apparel Sellers of Rising Return Rates

Amazon Warns Apparel Sellers of Rising Return Rates

Amazon is issuing warnings to merchants, particularly apparel sellers, with 'high return rates.' This aims to reduce platform operating costs and enhance shopping transparency. This article delves into the causes of high return rates, explores the impact of the 'high return rate' label, and provides effective strategies for sellers to lower their return rates. The goal is to help sellers succeed in the competitive e-commerce market by improving product quality, providing accurate descriptions, and offering better customer service, ultimately leading to higher customer satisfaction and reduced return rates.

12/29/2025 Logistics Industry Insights
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Amazon Sellers Face Challenges As Return Rates Surge

Amazon Sellers Face Challenges As Return Rates Surge

This article delves into the high return rates faced by Amazon sellers, particularly highlighting cases where clothing categories experience rates exceeding 40%. By analyzing common issues in packaging and product selection, it proposes solutions such as optimizing packaging, researching category return rates, and implementing refined operational strategies. The aim is to help sellers mitigate risks and improve profitability by addressing the root causes of high return rates and implementing proactive measures to enhance customer satisfaction and reduce the likelihood of returns.

12/29/2025 Logistics Industry Insights
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Amazon FBA Export Program Faces Rising Return Risks

Amazon FBA Export Program Faces Rising Return Risks

This article delves into the return risks associated with international orders fulfilled through Amazon's FBA Export program. It provides a detailed explanation of how return losses are calculated and offers optimization strategies and a guide on how to disable the program. The aim is to help sellers weigh the pros and cons, minimize potential losses, and achieve sustainable growth by effectively managing return risks in their international Amazon FBA operations. Ultimately, this empowers sellers to make informed decisions regarding FBA Export.

12/30/2025 Logistics
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Guide to Coupangs Return Policy for Daigou Buyers

Guide to Coupangs Return Policy for Daigou Buyers

This article details the application process for return compensation for Coupang purchase agent products, covering automated collection integration, application portals, and important considerations. It reminds merchants to apply within the specified timeframe and provide accurate information and supporting evidence to avoid unnecessary financial losses. The guide outlines specific steps and key points to ensure a smooth and successful compensation claim for returned Coupang goods purchased through a third-party agent.

01/16/2026 Logistics
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High Ecommerce Return Rates Cut Crossborder Seller Profits

High Ecommerce Return Rates Cut Crossborder Seller Profits

Cross-border e-commerce sellers face the challenge of high return rates, eroding profit margins. This paper analyzes the current situation of return rates, the differences in return policies among e-commerce platforms, and the controversy and risks associated with the "refund only without return" policy. It proposes strategies for sellers to optimize product quality, improve logistics, and enhance after-sales service. The paper emphasizes the importance of building a fairer cooperative model between platforms and sellers to mitigate the negative impacts of high return rates and ensure sustainable business growth.

01/16/2026 Logistics Industry Insights
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Wildberries Raises Fees for Crossborder Sellers

Wildberries Raises Fees for Crossborder Sellers

Wildberries has increased the return fee for undelivered orders to 200 rubles and raised the security deposit for new sellers to 30,000 rubles. This aims to improve delivery efficiency and reduce fraud. Cross-border sellers need to optimize product listings, enhance customer service, improve logistics and delivery, and plan their finances to comply with the new regulations. These changes require careful consideration and adaptation by sellers operating on the Wildberries platform to maintain profitability and competitiveness.

11/03/2025 Logistics
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Temu Cracks Down on Fake Shipping Labels Amid Fraud Scandal

Temu Cracks Down on Fake Shipping Labels Amid Fraud Scandal

The seizure of 160,000 Chinese "surface waybills" by US Customs exposes the gray areas within cross-border e-commerce. Temu platform is taking strong measures to punish violating merchants, upgrade risk control models, restrict logistics operations, and increase security deposits, demonstrating a zero-tolerance attitude towards fraud. This incident serves as a wake-up call for cross-border e-commerce practitioners, highlighting that compliance and integrity are the cornerstones of sustainable development.

11/03/2025 Logistics
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