Amazon Tightens Return Rate Rules for Sellers

Amazon Tightens Return Rate Rules for Sellers

Amazon's new policy imposes stricter controls on products with high return rates, including adding labels and delisting ASINs. Sellers should check email notifications and "Voice of the Customer" reports. To reduce return rates, sellers should optimize listings, improve product quality, enhance packaging and shipping, and proactively address after-sales issues. Data analysis tools like ECPP ERP can help sellers identify problematic products and monitor risks, building automated protection capabilities. This proactive approach is crucial for maintaining a healthy Amazon business and avoiding penalties associated with excessive returns.

01/21/2026 Logistics Industry Insights
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Amazon Sellers in Europe Hit by Trademark Fraud Scheme

Amazon Sellers in Europe Hit by Trademark Fraud Scheme

Recently, Amazon European sellers experienced a large-scale listing removal event, suspected to be triggered by malicious complaints due to "OIMG" trademark abuse. This incident is similar to the previous "Closhion" event, highlighting the severity of malicious competition in the cross-border e-commerce sector. Sellers should actively appeal to protect their rights and interests. The industry needs to strengthen supervision and self-discipline to build a healthy and orderly e-commerce ecosystem. This incident underscores the vulnerability of sellers to malicious attacks and the need for robust protection mechanisms.

01/04/2026 Logistics Industry Insights
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Ebay Tightens Bidding Rules to Curb Fraud Offers Fixes

Ebay Tightens Bidding Rules to Curb Fraud Offers Fixes

This article delves into the common reasons for eBay's bidding restrictions, including new account limitations, excessive order cancellations, seller settings, and 'non-paying bidder' flags. It provides corresponding solutions, such as checking account status, contacting eBay customer service, and improving shopping behavior. The aim is to help buyers resolve bidding limitations and enhance their eBay shopping experience. By understanding these restrictions and implementing the suggested strategies, users can navigate the platform more effectively and participate in auctions without unnecessary obstacles.

12/31/2025 Logistics Encyclopedia
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Middle East North Africa Crack Down on Customs Fraud

Middle East North Africa Crack Down on Customs Fraud

A Customs Valuation and Fraud Workshop was held in Jordan, supported by the World Customs Organization and the China Customs Cooperation Fund. The workshop aimed to enhance the professional skills of customs officers from North Africa, the Near East, and the Middle East. It focused on the WTO Agreement on Customs Valuation, the application of the Revenue Package, and fraud response. Through case studies and risk management discussions, the workshop promoted regional cooperation and the construction of a fair trade environment.

01/07/2026 Customs Knowledge
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India Recovers 54M in Ecommerce Refunds After Fraud Crackdown

India Recovers 54M in Ecommerce Refunds After Fraud Crackdown

India's consumer protection system recovered 450 million rupees in refunds for consumers within 8 months, with e-commerce accounting for the highest proportion of complaints and refund amounts. The Indian government is intensifying efforts to regulate online 'dark patterns,' standardize corporate behavior, and protect consumer rights. This includes addressing issues related to misleading information, unfair trade practices, and difficulties in obtaining refunds, particularly within the rapidly growing Indian e-commerce sector where consumer awareness and redressal mechanisms are still developing.

01/21/2026 Logistics Industry Insights
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Kazakhstan Enforces Stricter Mobile Security Rules to Curb Fraud

Kazakhstan Enforces Stricter Mobile Security Rules to Curb Fraud

Kazakhstan has implemented new anti-fraud regulations, including establishing a linkage mechanism between telecom operators and anti-fraud centers, limiting the number of SIM cards a person can register (up to 10), and comprehensively strengthening user identity verification (biometric authentication). This aims to build a safer telecommunications environment and protect citizens from digital fraud. The new rules are designed to combat scams and enhance security by verifying user identities and preventing mass registration of SIM cards for illicit purposes. This initiative seeks to create a more secure digital landscape for all citizens.

01/27/2026 Customs Knowledge
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Beijing Airport Streamlines Export Return Customs Clearance Process

Beijing Airport Streamlines Export Return Customs Clearance Process

This article focuses on common challenges in export returned goods customs clearance at Beijing Airport, providing a detailed guide to avoid pitfalls and offering efficient solutions. It covers the required document checklist, estimated timelines, service scope, and frequently asked questions, aiming to help businesses smoothly complete the return process and avoid unnecessary losses. The guide provides practical advice for navigating the complexities of export return procedures through Beijing Airport.

02/21/2025 Customs Knowledge
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KMTC Eases Container Return Process for Freight Forwarders

KMTC Eases Container Return Process for Freight Forwarders

This article uses the KMTC container return issue as an example, providing a detailed analysis of the return process, precautions, and strategies to help new freight forwarders avoid common pitfalls. It also explores the role of freight forwarding forums in industry knowledge exchange and offers insights into the industry ecosystem through personal data from "Mi Tu." This guide aims to improve efficiency and reduce errors in container returns for freight forwarders working with KMTC.

08/22/2025 Logistics Encyclopedia
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Reasons for FBA Return Label Changes and Solutions

Reasons for FBA Return Label Changes and Solutions

This article explores the main reasons for label changes due to Amazon FBA returns, such as high return rates and damaged packaging. It also provides corresponding solutions, including re-listing products for sale using overseas warehouses and choosing professional service companies to control label change costs. Through these measures, sellers can effectively reduce economic losses caused by returns.

07/16/2025 Logistics
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Amazon Sellers Face Costly Return and Relabeling Challenges

Amazon Sellers Face Costly Return and Relabeling Challenges

Amazon's strict return and exchange policy poses challenges for sellers. Common issues include non-compliant product packaging, quality problems, and logistics delays. Solutions involve optimizing packaging, ensuring product quality, and enhancing communication with buyers, which can effectively reduce returns and exchanges while improving the customer shopping experience.

07/29/2025 Logistics
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