Amazon Sellers Face 279B Returns Surge Postholidays

Amazon Sellers Face 279B Returns Surge Postholidays

Online shopping returns in the US are projected to reach $279.03 billion, with third-party marketplaces accounting for $43.5 billion. Sellers face high costs and bizarre return reasons. To combat this, sellers need to improve product quality and description accuracy, proactively address negative reviews and return requests, enhance after-sales service, optimize inventory management, and conduct data analysis and risk control. Strengthening brand building, differentiating themselves competitively, and implementing refined operations are crucial for navigating the challenges of high return rates.

01/16/2026 Logistics Industry Insights
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Coupang CGF Guide Cuts Storage Costs Boosts Inventory Efficiency

Coupang CGF Guide Cuts Storage Costs Boosts Inventory Efficiency

This article details the complete process for Coupang CGF product returns, including application form completion, important considerations, and associated fee explanations. By mastering return techniques, sellers can effectively reduce warehousing costs, optimize inventory turnover, and improve store profitability. Understanding the nuances of the CGF return process is crucial for efficient inventory management and minimizing potential losses associated with unsold or slow-moving products on the Coupang platform. This guide aims to provide practical insights for sellers to navigate the CGF return system effectively.

01/16/2026 Warehousing
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US Warehouses Profit by Refurbishing Ecommerce Returns

US Warehouses Profit by Refurbishing Ecommerce Returns

This article delves into the e-commerce after-sales refurbishment services provided by US overseas warehouses, highlighting their value in reducing return losses, improving after-sales efficiency, and adapting to Amazon policy changes. It details services such as return receiving, condition sorting, after-sales center support, and refurbishment, explaining return classification standards and disposal methods. The aim is to help e-commerce sellers better utilize overseas warehouse resources to improve operational efficiency and minimize losses associated with returned goods by leveraging refurbishment capabilities.

01/30/2026 Warehousing
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Global Shipping Returns Who Bears the Cost

Global Shipping Returns Who Bears the Cost

This article provides an in-depth analysis of the principles governing the allocation of international express return shipping costs. Focusing on the principle of "responsibility tracing," it elaborates on the cost-bearing responsibilities of the sender, recipient, and express company under various circumstances. It also explores negotiation mechanisms for resolving special cases. The aim is to help readers clearly understand the rules of international express return shipping costs and avoid unnecessary financial disputes by clarifying who is responsible for the return shipping costs in different scenarios.

01/15/2026 Logistics Encyclopedia
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Amazon Sellers Optimize FBA Returns to Cut Costs

Amazon Sellers Optimize FBA Returns to Cut Costs

This article analyzes Amazon FBA return fees and proposes strategies to optimize products, packaging, after-sales service, and return policies. The aim is to reduce return costs and improve operational efficiency. By addressing the root causes of returns and implementing proactive measures, sellers can minimize financial losses associated with FBA returns. This includes improving product descriptions, ensuring adequate packaging to prevent damage during transit, and providing excellent customer support to resolve issues before they escalate into returns. Ultimately, effective management of FBA returns contributes to a healthier bottom line.

01/16/2026 Logistics Encyclopedia
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UPS Buys Happy Returns for 13B to Boost Ecommerce Dominance

UPS Buys Happy Returns for 13B to Boost Ecommerce Dominance

UPS will acquire Happy Returns to integrate return services and reduce costs for retailers. Happy Returns' network of Return Bars significantly lowers return shipping expenses. This acquisition strengthens UPS's reverse logistics capabilities, offering retailers a more streamlined and cost-effective solution for managing e-commerce returns. By leveraging Happy Returns' existing infrastructure, UPS aims to improve the overall returns experience for both retailers and consumers, further solidifying its position in the competitive logistics market. The move is expected to benefit businesses by simplifying the often complex and expensive process of handling returned goods.

01/28/2026 Logistics
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Streamlining International Returns Customs and Tax Refunds

Streamlining International Returns Customs and Tax Refunds

This article delves into the return shipment operations in international freight, focusing on the customs and tax refund procedures to ensure that businesses efficiently comply with customs and tax requirements, minimizing risks of delays and financial losses. By clarifying the status of goods and dynamically managing tax refunds, it aids companies in optimizing their return shipment strategies.

07/02/2025 Customs Knowledge
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How to Tackle the Challenges of Amazon FBA Returns and Re-labeling

How to Tackle the Challenges of Amazon FBA Returns and Re-labeling

Amazon's strict rules pose challenges for cross-border e-commerce sellers, with issues related to FBA inventory surplus and returns. The high return rate, reaching 15%-20%, leads to many products being unsellable due to damaged packaging or non-compliance with review standards. To address this, sellers must return the goods to a third-party overseas warehouse before sending them to the FBA warehouse for restocking.

07/18/2025 Logistics Encyclopedia
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How to Effectively Avoid Demurrage Fees for Imported Containers

How to Effectively Avoid Demurrage Fees for Imported Containers

In import container transportation, avoiding demurrage fees is crucial. Typically, containers can be used for free for 10 days after goods are shipped, after which additional charges apply. To ensure timely return, importers should contact the shipping line and storage yard at customs to arrange direct transport of goods for container return. This approach not only saves time but also effectively reduces demurrage costs.

07/18/2025 Logistics Encyclopedia
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Fedex Introduces Consolidated Returns Service to Reduce Retailer Costs

Fedex Introduces Consolidated Returns Service to Reduce Retailer Costs

Facing the challenges of surging e-commerce returns and high reverse logistics costs, FedEx has launched a consolidated returns service. This service leverages less-than-truckload (LTL) shipping to consolidate return requests from different merchants, reducing transportation costs, simplifying the return process, and enhancing user experience. This approach is expected to become a significant trend in future reverse logistics, helping businesses reduce costs and improve efficiency.

02/03/2026 Logistics
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