Crossborder Ecommerce Sellers Face Complex Returns Challenges

Crossborder Ecommerce Sellers Face Complex Returns Challenges

This paper delves into the return process for international small packets, detailing the operational points and precautions at each stage, from the consumer initiating the return request and the merchant's review to the logistics arrangement and the receipt and processing of the goods. It provides practical advice for cross-border e-commerce sellers to help them master the return process, reduce losses, and improve operational efficiency. The analysis covers key aspects of managing returns effectively in the context of international small parcel shipments.

11/03/2025 Logistics Encyclopedia
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Amazon Tightens Selffulfillment Rules Amid Cost Compliance Pressures

Amazon Tightens Selffulfillment Rules Amid Cost Compliance Pressures

Amazon has announced new rules for self-fulfillment, requiring sellers to bear the cost correction fees resulting from inaccurate return label information. Simultaneously, international shipping compliance policies have been updated, with stricter export restrictions. Sellers should ensure accurate listing information, optimize the return process, and embrace compliant operations for long-term development. This includes carefully reviewing product descriptions and dimensions to avoid errors that lead to costly return shipping adjustments and staying informed about the latest export regulations to prevent delays or penalties.

01/06/2026 Logistics Industry Insights
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Coupang CGF Guide Cuts Storage Costs Boosts Inventory Efficiency

Coupang CGF Guide Cuts Storage Costs Boosts Inventory Efficiency

This article details the complete process for Coupang CGF product returns, including application form completion, important considerations, and associated fee explanations. By mastering return techniques, sellers can effectively reduce warehousing costs, optimize inventory turnover, and improve store profitability. Understanding the nuances of the CGF return process is crucial for efficient inventory management and minimizing potential losses associated with unsold or slow-moving products on the Coupang platform. This guide aims to provide practical insights for sellers to navigate the CGF return system effectively.

01/16/2026 Warehousing
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Global Shipping Returns Who Bears the Cost

Global Shipping Returns Who Bears the Cost

This article provides an in-depth analysis of the principles governing the allocation of international express return shipping costs. Focusing on the principle of "responsibility tracing," it elaborates on the cost-bearing responsibilities of the sender, recipient, and express company under various circumstances. It also explores negotiation mechanisms for resolving special cases. The aim is to help readers clearly understand the rules of international express return shipping costs and avoid unnecessary financial disputes by clarifying who is responsible for the return shipping costs in different scenarios.

01/15/2026 Logistics Encyclopedia
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Amazon Sellers Optimize FBA Returns to Cut Costs

Amazon Sellers Optimize FBA Returns to Cut Costs

This article analyzes Amazon FBA return fees and proposes strategies to optimize products, packaging, after-sales service, and return policies. The aim is to reduce return costs and improve operational efficiency. By addressing the root causes of returns and implementing proactive measures, sellers can minimize financial losses associated with FBA returns. This includes improving product descriptions, ensuring adequate packaging to prevent damage during transit, and providing excellent customer support to resolve issues before they escalate into returns. Ultimately, effective management of FBA returns contributes to a healthier bottom line.

01/16/2026 Logistics Encyclopedia
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WCO Tool Aids Jordan Customs in Modernization Efforts

WCO Tool Aids Jordan Customs in Modernization Efforts

At the invitation of Jordan Customs, the WCO utilized the Japan Fund to pilot a new risk management tool. The initiative aimed to assess Jordan Customs' capabilities in risk management, provide recommendations for improvement, and ultimately contribute to the modernization of Jordan Customs. This pilot project focused on leveraging WCO tools and best practices to enhance risk assessment and mitigation strategies within Jordanian customs operations. The goal was to strengthen border security and facilitate legitimate trade through improved risk management practices.

01/05/2026 Customs Knowledge
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Turkmenistan Upgrades Customs System to Boost Trade Security

Turkmenistan Upgrades Customs System to Boost Trade Security

Turkmenistan Customs, in collaboration with the World Customs Organization (WCO), held a national workshop on risk management. The workshop aimed to assess and optimize the existing risk management system, enhancing trade security and customs clearance efficiency. It covered the WCO Risk Management Compendium, the latest tools and techniques, and the Authorized Economic Operator (AEO) program. In-depth discussions were held on risk assessment processes, response measures, information sharing, and cooperation. The workshop provides strong support for the modernization of Turkmenistan Customs.

01/05/2026 Customs Knowledge
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Ebay Sellers Guide Mastering Returns Process

Ebay Sellers Guide Mastering Returns Process

This article provides a detailed analysis of four main scenarios of eBay buyer returns and corresponding strategies. It emphasizes key considerations for cross-border returns and offers practical suggestions for improving return processing efficiency and customer satisfaction. The aim is to help eBay sellers confidently handle return issues and maintain their store reputation.

01/05/2026 Logistics Encyclopedia
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Lao Customs Adopts Japanese Expertise to Curb Smuggling

Lao Customs Adopts Japanese Expertise to Curb Smuggling

In 2017, Lao Customs officers participated in a training program on airport compliance and enforcement, supported by the World Customs Organization and sponsored by the Japan Customs Cooperation Fund. The training aimed to enhance Lao Customs' capabilities in passenger risk management. Through theoretical learning and practical exercises, participants mastered key skills such as risk assessment, risk profiling, and target selection. They also learned practical methods including verbal and non-verbal risk assessment and questioning techniques. This initiative contributes to the modernization of Lao Customs.

01/05/2026 Customs Knowledge
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Streamlining International Returns Customs and Tax Refunds

Streamlining International Returns Customs and Tax Refunds

This article delves into the return shipment operations in international freight, focusing on the customs and tax refund procedures to ensure that businesses efficiently comply with customs and tax requirements, minimizing risks of delays and financial losses. By clarifying the status of goods and dynamically managing tax refunds, it aids companies in optimizing their return shipment strategies.

07/02/2025 Customs Knowledge
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