Tiktok Revamps Refund Policy in Southeast Asia Sparks Seller Concerns

Tiktok Revamps Refund Policy in Southeast Asia Sparks Seller Concerns

TikTok's launch of a 'refund only' policy in Southeast Asia aims to improve user experience but raises concerns among merchants about malicious refunds. While the platform pledges to protect merchant rights, potential risks need attention. Balancing consumer rights with merchant interests is crucial, requiring a robust management mechanism to maintain a healthy e-commerce ecosystem. The policy's success hinges on effectively addressing these challenges and ensuring fair practices for both buyers and sellers within the rapidly growing Southeast Asian TikTok marketplace.

01/07/2026 Logistics Industry Insights
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Fedex Pays 228M in Contractor Misclassification Case

Fedex Pays 228M in Contractor Misclassification Case

The $228 million FedEx settlement highlights the controversy surrounding the independent contractor model, sparking reflection on corporate employment practices, labor rights, and the industry's future. While this model can reduce costs, it may also compromise worker rights. Moving forward, the logistics industry needs to balance compliance, employee well-being, and consumer interests to achieve sustainable growth. This case underscores the need for careful consideration of the ethical and legal implications of different employment models within the evolving landscape of logistics and delivery services.

01/15/2026 Logistics
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STB Proposes US Rail Freight Reforms to Cut Shipper Costs

STB Proposes US Rail Freight Reforms to Cut Shipper Costs

The U.S. Surface Transportation Board (STB) has introduced two proposals aimed at helping rail freight users reduce costs and break the rail freight monopoly by reforming rate dispute resolution mechanisms and promoting inter-railroad competition. The proposals simplify the rate challenge process, lower the threshold for shippers to protect their rights, and consider adopting NITL's competitive switching proposal to secure more rights for shippers. These changes intend to make rate challenges more accessible and potentially increase competition among rail carriers, ultimately benefiting shippers.

01/22/2026 Logistics
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Souper Cubes Sues Over Trademark and Patent Violations

Souper Cubes Sues Over Trademark and Patent Violations

The US freezing mold brand SOUPER CUBES has filed a lawsuit for trademark and patent infringement, which has been accepted by the court in Florida, USA. Sellers are reminded to check their products to avoid infringement risks and jointly maintain a fair and competitive market environment. The lawsuit highlights the importance of respecting intellectual property rights and ensuring that products do not infringe on existing trademarks or patents. Ignoring these rights can lead to costly legal battles and damage to a company's reputation.

01/26/2026 Customs Knowledge
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Guide to Patent Applications Protecting Innovations Efficiently

Guide to Patent Applications Protecting Innovations Efficiently

This article provides a detailed interpretation of various aspects of patent applications, including patent types, application procedures, fee structures, fee reduction policies, agency fees, and application duration. It aims to help innovators understand the importance of patents, master application techniques, and ultimately better protect their innovative achievements and enhance market competitiveness. The guide covers key considerations for navigating the patent process and maximizing the benefits of intellectual property protection.

01/26/2026 Customs Knowledge
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US Railroads Face Labor Disputes Supply Chain Risks

US Railroads Face Labor Disputes Supply Chain Risks

The US rail transport system faces a supply chain crisis stemming from labor rights issues. This analysis examines the challenges faced by rail workers under the Precision Scheduled Railroading (PSR) model, leading to declining service quality and supply chain disruptions. It highlights the necessity of improving labor rights and suggests enhanced collaboration between rail companies, unions, and the government to reshape rail transport. Addressing worker concerns is crucial for restoring efficiency and reliability within the rail network and mitigating its impact on the broader supply chain.

11/03/2025 Logistics Industry Insights
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WCO Workshop Enhances Namibias IP Enforcement

WCO Workshop Enhances Namibias IP Enforcement

The WCO held a workshop in Namibia to enhance intellectual property rights enforcement capabilities of Customs administrations in Eastern and Southern Africa. The workshop focused on risk management, information sharing, and the identification of counterfeit medicines. Participants explored strategies to strengthen regional cooperation and combat the trade in illicit goods that infringe on intellectual property rights. The aim was to improve the effectiveness of Customs administrations in protecting intellectual property at the border and fostering a safer and more secure trading environment within the region.

01/05/2026 Customs Knowledge
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Crossborder Ecommerce Faces New Customs Valuation Challenges

Crossborder Ecommerce Faces New Customs Valuation Challenges

The World Customs Organization released Advisory Opinion 4.19, clarifying how to handle royalties that include both patent rights for imported raw materials and trademark rights for the final product in customs valuation. This opinion aims to enhance valuation certainty, reduce trade friction, and assist businesses in tax planning. It offers valuable guidance for cross-border e-commerce and import-export enterprises, particularly regarding the treatment of royalties in determining customs value. The advisory opinion provides a framework for consistently applying valuation principles to complex licensing agreements.

01/05/2026 Customs Knowledge
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Fast Fashion Giant Shein Invests 15M in Factory Upgrades

Fast Fashion Giant Shein Invests 15M in Factory Upgrades

Fast fashion giant Shein announced a $15 million investment to upgrade its supply chain factories, aiming to improve working conditions and enhance its corporate image. This move follows media exposure and internal investigations, and while Shein disputes some allegations, it acknowledges excessive working hours. Facing scrutiny over labor rights and environmental pollution, Shein needs to establish a transparent supply chain, protect worker rights, and promote sustainable development to shed its “sweatshop” image. The investment is a step, but long-term commitment to ethical practices is crucial.

01/16/2026 Logistics Industry Insights
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Supply Chain Dive Updates Brand Logo Guidelines

Supply Chain Dive Updates Brand Logo Guidelines

Supply Chain Dive released brand resource guidelines, emphasizing logo usage rules to maintain brand image consistency and professionalism. The guidelines detail logo color, orientation, proportions, background, and font requirements, clarifying consequences for violations. Users must read and agree to the usage guide before downloading the logo, ensuring brand value protection. This comprehensive approach aims to standardize the brand's visual identity across all platforms and materials, contributing to a stronger and more recognizable brand presence.

11/03/2025 Logistics
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