Ebay Updates International Refund and Return Policies for Buyers

Ebay Updates International Refund and Return Policies for Buyers

This article provides a detailed interpretation of the refund process after item removal on eBay, analyzes the issue of return duties, and offers comprehensive return strategies and cross-border return precautions. It aims to help buyers and sellers better understand eBay platform rules, protect their rights and interests, and achieve a secure and enjoyable cross-border shopping experience. The guide covers key aspects of eBay's refund policies and practical tips for navigating international returns, ensuring both parties are well-informed and can resolve issues effectively.

12/30/2025 Customs Knowledge
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Global Firms Adopt Service Order Tools to Simplify Crossborder Trade

Global Firms Adopt Service Order Tools to Simplify Crossborder Trade

This article provides a detailed introduction to the service order management function in the back-end system for cross-border e-commerce merchants. It covers how to view order statuses, query order details, and perform various order operations such as contacting buyers, confirming/rejecting delivery, approving/rejecting extensions, and approving/rejecting refunds. The aim is to help merchants efficiently manage service orders, improve customer satisfaction, and ultimately drive business growth.

01/22/2026 Customs Knowledge
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Crossborder Ecommerce Stores Must File Annual Reports

Crossborder Ecommerce Stores Must File Annual Reports

This article focuses on cross-border e-commerce sellers, emphasizing the importance of the annual enterprise report. It details which sellers are required to file the report and how to complete the process. The article reminds sellers to file on time to avoid serious consequences such as traffic restrictions or even account suspension due to negligence, ensuring compliant operation of their cross-border business. Timely filing is crucial for maintaining a healthy and compliant business within the e-commerce ecosystem.

01/04/2026 Customs Knowledge
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EU Energy Label Rules Challenge Crossborder Ecommerce Sellers

EU Energy Label Rules Challenge Crossborder Ecommerce Sellers

This article addresses potential issues faced by cross-border e-commerce sellers under the new EU Energy Label regulations and provides detailed coping strategies. It covers how to determine if energy label registration is required, potential problems after uploading labels, and corresponding solutions. The aim is to assist sellers in compliant operation within the EU market. It offers practical guidance for navigating the complexities of the new regulations and ensuring adherence to EU standards, thereby minimizing risks and promoting sustainable business practices.

01/05/2026 Customs Knowledge
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Europes Ecommerce Sector Faces VAT and Logistics Challenges

Europes Ecommerce Sector Faces VAT and Logistics Challenges

This article, from a data analyst's perspective, delves into the critical aspects of cross-border e-commerce shipping from Europe. Focusing on issues such as low-value declarations, high-value goods customs clearance, FBA warehouse receiving, logistics optimization, and multi-country shipping strategies, it provides practical and compliant operational strategies. The aim is to help sellers achieve stable and sustainable growth in the European market by navigating the complexities of VAT and logistics effectively.

01/29/2026 Logistics
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Shopify Adapts to Shortform Video Ecommerce Boom

Shopify Adapts to Shortform Video Ecommerce Boom

This article analyzes the current situation and future of Shopify independent e-commerce websites under the impact of short videos. Despite challenges from platforms like TikTok, Shopify still offers advantages such as strong autonomy and fast payment collection. The article explores cooperation models between independent sites and short video platforms, and how to capitalize on the short video boom to monetize traffic. It also highlights the difficulties and challenges faced by independent sites, providing valuable insights for cross-border e-commerce sellers.

01/06/2026 Logistics Industry Insights
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