Global Firms Adopt Service Order Tools to Simplify Crossborder Trade

Global Firms Adopt Service Order Tools to Simplify Crossborder Trade

This article provides a detailed introduction to the service order management function in the back-end system for cross-border e-commerce merchants. It covers how to view order statuses, query order details, and perform various order operations such as contacting buyers, confirming/rejecting delivery, approving/rejecting extensions, and approving/rejecting refunds. The aim is to help merchants efficiently manage service orders, improve customer satisfaction, and ultimately drive business growth.

01/22/2026 Customs Knowledge
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Allegro Sellers Guide to Dispute Resolution and Revenue Protection

Allegro Sellers Guide to Dispute Resolution and Revenue Protection

This article provides a detailed interpretation of Allegro's dispute resolution rules, emphasizing the importance of proactive communication and quick response for sellers. It offers specific strategies for handling 'item not received' and other types of disputes. Furthermore, it explains the procedures following dispute resolution and Allegro's intervention mechanism. The aim is to help sellers effectively resolve disputes, improve customer satisfaction, and maintain their store's reputation. By understanding these guidelines, sellers can navigate potential issues and ensure a positive customer experience on the Allegro platform.

02/03/2026 Logistics Encyclopedia
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Strategies to Convert Hesitant Export Clients Amid Uncertainty

Strategies to Convert Hesitant Export Clients Amid Uncertainty

This article delves into the common reasons why foreign trade customers say "wait and see," such as internal approvals, competitor comparisons, and polite rejections. It proposes targeted strategies, including providing concrete reasons, conveying value, and setting deadlines, to take control. It emphasizes the need for proactive persistence in foreign trade, rather than passive waiting. By precisely targeting customers, building a brand image, offering personalized solutions, and continuously learning, businesses can improve their deal closing conversion rates.

02/05/2026 Customs Knowledge
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New Tariffs Trigger Sharp Drop in Global Shipping Rates

New Tariffs Trigger Sharp Drop in Global Shipping Rates

Recently, the SCFI freight index from the Shanghai Shipping Exchange has continuously decreased, particularly along the West and East Coast routes of the U.S., with significant rate declines. Soft demand, coupled with the upcoming implementation of new tariff policies, presents fresh challenges and uncertainties for the market. Shipping companies are closely monitoring the impact of tariffs on import prices and the economy, anticipating large-scale shifts in the supply chain.

07/07/2025 Logistics Industry Insights
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Guangdongs Ecommerce Policies Boost Crossborder Seller Opportunities

Guangdongs Ecommerce Policies Boost Crossborder Seller Opportunities

Recently, Guangdong Province launched several policies to support cross-border e-commerce. These initiatives include eliminating the registration requirement for overseas warehouse companies, simplifying document declarations, enhancing the efficiency of LCL shipments, and promoting returns across regions, making it easier and more efficient for cross-border e-commerce sellers to conduct their business.

08/04/2025 Logistics
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Freight Forwarders Leverage Tax Exemptions to Cut Costs

Freight Forwarders Leverage Tax Exemptions to Cut Costs

This article provides a detailed analysis of the tax exemption policies related to international freight forwarding, covering the scope of exemptions, declaration conditions, and handling of input tax amounts. Reading this article will assist businesses in reducing their tax burdens and optimizing international logistics costs.

08/06/2025 Logistics Encyclopedia
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Pine Nut Trade Adapts to New Customs Regulations

Pine Nut Trade Adapts to New Customs Regulations

This article analyzes the HS code 0802920090 for fresh or dried shelled other pine nuts and the relevant tax rate policies. It explores market trends and regulatory requirements for exports and imports, providing references for enterprises' international trade decision-making.

08/08/2025 HS Code Query
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Hong Kong Trade Faces Falling Freight Rates Tariff Threats

Hong Kong Trade Faces Falling Freight Rates Tariff Threats

Global container freight rates continue to decline, compounded by the risks of US tariff policies, posing significant challenges to Hong Kong's trade. This paper analyzes the impact of falling freight rates and tariff policies on Hong Kong's trade and proposes response strategies at the government, enterprise, and financial levels. These include strengthening international cooperation, diversifying market layout, optimizing supply chain management, maintaining financial stability, embracing technological innovation, and strengthening talent development. The aim is to help Hong Kong find new development opportunities amidst the challenges.

11/03/2025 Logistics Industry Insights
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