Amazon Sellers Advised to Leverage Customer Feedback for Performance

Amazon Sellers Advised to Leverage Customer Feedback for Performance

Amazon sellers can proactively monitor and respond to feedback in "Voice of the Customer" to identify issues in products and operations and take corrective actions, reducing the risk of performance deterioration. Emphasize documenting improvement measures through "Take Action" to demonstrate a proactive approach to problem-solving to Amazon, which helps maintain good seller performance. By actively addressing customer concerns and showcasing improvements, sellers can safeguard their account health and improve overall customer satisfaction on the Amazon platform.

12/30/2025 Logistics Industry Insights
Read More
Crossborder Ecommerce Sellers Face Copyright Challenges

Crossborder Ecommerce Sellers Face Copyright Challenges

This article addresses the common copyright infringement issues faced by cross-border e-commerce sellers. It elaborates on five aspects: copyright awareness, types of infringement, case analysis, handling of infringement, and infringement prevention. The aim is to help sellers understand copyright rules, implement preventive measures, and avoid infringement risks, thereby achieving compliant business operations. It provides practical guidance for navigating the complexities of copyright in the global e-commerce landscape and fostering a culture of respect for intellectual property.

12/30/2025 Customs Knowledge
Read More
Chinese Sellers Face Amazon Design Patent Challenges

Chinese Sellers Face Amazon Design Patent Challenges

Cross-border e-commerce sellers should be aware of the risk of US design patent infringement, especially in the field of daily necessities. Effective ways to avoid infringement and protect their own rights include conducting patent searches before listing products, implementing differentiated designs, and applying for their own patents. Patent awareness is a mandatory course for cross-border e-commerce businesses. Proactive measures can mitigate potential legal issues and safeguard business interests in the competitive global market.

12/30/2025 Logistics Industry Insights
Read More
Amazon Enforces Stricter FBA Warehouse Delivery Rules

Amazon Enforces Stricter FBA Warehouse Delivery Rules

Amazon's new FBA warehousing regulations aim to address the issues of 'distant warehousing and local delivery' practices. By revamping the seller backend and improving the accuracy of appointment manifests, Amazon aims to standardize logistics operations. Sellers need to choose compliant logistics providers, carefully verify appointment information, and closely monitor cargo movements to mitigate risks and collectively maintain a healthy e-commerce ecosystem. These measures are designed to ensure fair competition and efficient delivery within Amazon's marketplace.

12/30/2025 Logistics
Read More
Port Delays Amazon Backlogs Hit Shenzhen Ecommerce Trade

Port Delays Amazon Backlogs Hit Shenzhen Ecommerce Trade

Heavy rain in Shenzhen caused port shutdowns, exacerbating warehouse congestion in Amazon's European facilities. Coupled with high inflation and slowing e-commerce sales in the US, cross-border e-commerce sellers face a 'double whammy'. Sellers need to closely monitor logistics, optimize inventory management, improve product quality and service, expand diversified sales channels, and pay attention to macroeconomic trends to adjust their business strategies accordingly. This situation demands proactive measures to mitigate risks and navigate the challenging market conditions.

12/30/2025 Logistics
Read More
Amazon Cracks Down on Drop Shipping Policy Violations

Amazon Cracks Down on Drop Shipping Policy Violations

This article delves into Amazon's dropshipping policy, revealing common pitfalls for sellers and providing strategies for compliant operations to avoid unnecessary losses. If a seller is unfortunately suspended for violating the dropshipping policy, they shouldn't despair. By taking proactive measures and submitting a thorough appeal, there is still a chance to recover the account and mitigate the damage. The article aims to help sellers navigate the complexities of Amazon's dropshipping rules and minimize the risk of account suspension.

12/30/2025 Logistics
Read More
Amazon Tightens US Seller Account Verification Process

Amazon Tightens US Seller Account Verification Process

Amazon native account second review storm is coming, sellers need to be vigilant! This article analyzes two types of second reviews: regular second review and account sweeping second review. It provides targeted response strategies to help you resolve the crisis and revitalize your store. Learn about common triggers and proactive measures to minimize the risk of triggering a second review. Stay informed and protect your Amazon business from unexpected disruptions caused by the escalating enforcement of seller verification processes.

01/15/2026 Customs Knowledge
Read More
Amazon Sellers Optimize FBA Packaging to Cut Costs Reduce Damage

Amazon Sellers Optimize FBA Packaging to Cut Costs Reduce Damage

This article explores damage rate control in Amazon FBA first-leg logistics, emphasizing tiered packaging, compliant protection, and standardized processes. It provides practical tips and advice on avoiding common pitfalls to improve operational efficiency and customer satisfaction. The focus is on implementing effective packaging strategies and robust damage control measures to minimize losses and ensure products arrive in optimal condition. By adopting these recommendations, businesses can enhance their FBA performance and build a stronger reputation with customers.

01/15/2026 Logistics Encyclopedia
Read More
Sustainable Fuel Growth Stalls Due to Policy Gaps IATA

Sustainable Fuel Growth Stalls Due to Policy Gaps IATA

The International Air Transport Association (IATA) reports a slowdown in the production growth of Sustainable Aviation Fuel (SAF), highlighting policy missteps as a key obstacle. Mandatory measures in the EU and UK have proven counterproductive, leading to soaring costs. The report urges policymakers to adjust their approach, establishing long-term policy frameworks, providing financial incentives, and strengthening international collaboration to promote SAF production and adoption. This is crucial for achieving a green future for the aviation industry.

12/09/2025 Logistics Industry Insights
Read More
Fedex Shifts Strategy to Prioritize Core Growth Areas

Fedex Shifts Strategy to Prioritize Core Growth Areas

FedEx announced a new round of strategic adjustments, including driver furloughs at FedEx Freight, ceasing operations for SameDay City, and refining network services. These measures aim to optimize resource allocation, improve operational efficiency, and navigate the uncertain economic environment, laying the foundation for future sustainable growth. This also provides a reference for the transformation and upgrading of the entire logistics industry. The adjustments are expected to streamline operations and improve profitability in the face of current economic headwinds.

01/07/2026 Logistics
Read More