New IATA Course Aims to Boost Airline Customer Service

New IATA Course Aims to Boost Airline Customer Service

The International Air Transport Association (IATA) offers the 'Airline Customer Service' course to enhance the service skills of frontline customer service staff, addressing industry changes driven by the internet and social media. The course covers communication skills, cross-cultural awareness, and stress management. Through online self-study and examinations, participants can earn an IATA certificate, ultimately improving the customer service level of airlines. This program equips professionals with the necessary tools to excel in today's dynamic aviation landscape and provide exceptional customer experiences.

01/08/2026 Airlines
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Walmart Opens Beef Plant to Expand Supply Chain Control

Walmart Opens Beef Plant to Expand Supply Chain Control

Walmart's first self-operated beef processing plant in Kansas marks a significant step in its vertical integration strategy. This move aims to strengthen supply chain resilience, invest in American manufacturing, and control the Angus beef supply chain. By building its own processing plant and making equity investments, Walmart seeks to improve product quality, reduce costs, enhance transparency, and ultimately deliver greater value to consumers. This initiative has a profound impact on the retail industry and may inspire more retailers to follow suit.

01/08/2026 Logistics Industry Insights
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Douyin Shop Unveils Five Key Sales Models for Business Growth

Douyin Shop Unveils Five Key Sales Models for Business Growth

This article delves into the startup strategies for TikTok Shop and five mainstream livestreaming commerce models: short video traffic generation, shop self-broadcasting, influencer marketing, account remixing, and product card traffic. It emphasizes that merchants should adapt to the characteristics of the TikTok platform, focus on short video content creation, and choose the appropriate operating model based on their own circumstances to achieve rapid shop growth and profitability. This includes understanding platform algorithms and engaging with the community to maximize reach and conversions.

01/04/2026 Logistics Industry Insights
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Crossborder Ecommerce Sellers Targeted by Supply Chain Scams

Crossborder Ecommerce Sellers Targeted by Supply Chain Scams

With the year-end surge in cross-border e-commerce fraud, this article focuses on two cases: former employees impersonating their original company for scams and Ebyte Network's self-inspection and rectification. It analyzes supply chain risks and corporate fraud prevention measures, offering anti-fraud advice for sellers. Ebyte Network achieved steady performance growth by rectifying third-party stores and optimizing its product structure. It reminds sellers to be vigilant, choose reputable partners, and jointly maintain the healthy development of the industry.

01/04/2026 Logistics Industry Insights
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Amazon Sellers Gain Visibility with Short Title Strategy

Amazon Sellers Gain Visibility with Short Title Strategy

This article delves into the 'short title' strategy employed by major brands on Amazon, revealing the brand effect and monopolistic advantages it creates. It also provides practical title optimization suggestions for small and medium-sized sellers, emphasizing the importance of precise keywords. Furthermore, it proposes four key indicators for self-assessment of brand awareness, helping sellers achieve efficient traffic generation and sales growth on the Amazon platform. The focus is on leveraging title optimization and brand awareness to improve performance.

01/04/2026 Logistics Industry Insights
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Amazon Shifts Return Label Fee Burden to Sellers

Amazon Shifts Return Label Fee Burden to Sellers

Amazon US is updating its self-fulfilled return policy. Starting January 14th, sellers will be responsible for shipping fee adjustments caused by inaccurate return label information. Sellers must ensure accurate product information, maintain valid return addresses, and monitor returned packages. Additionally, Amazon is partnering with Shutterstock to offer free image resources, helping sellers improve product presentation. Adhering to platform rules is crucial for long-term store operation. This change highlights the importance of accurate information and proactive management of returns for Amazon sellers.

01/04/2026 Logistics
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Amazon Sellers Optimize FBA Shipping and Inventory

Amazon Sellers Optimize FBA Shipping and Inventory

This article delves into the rules and considerations of Amazon's FBA fulfillment program, emphasizing the general recommendation against splitting shipments. It offers advice on logistics choices and tracking for self-fulfilled sellers. The article elaborates on three key aspects of FBA fulfillment: shipping time, cost accounting, and replenishment strategies. It also addresses how to handle discrepancies between planned and actual shipment quantities. The aim is to help sellers optimize their fulfillment strategies and reduce operational risks by understanding these critical elements of FBA.

12/31/2025 Logistics
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Amazon Sellers Face Suspensions Ahead of Black Friday

Amazon Sellers Face Suspensions Ahead of Black Friday

This article provides a comprehensive guide for Amazon sellers to address potential account security issues before peak seasons like Black Friday. It covers self-checking account health, solutions to common problems, appeal techniques, reporting abuse, and seeking official support. Emphasizing the importance of daily maintenance, the guide aims to help sellers proactively prevent issues, ensure account security, and achieve sales success during peak seasons. By implementing these strategies, sellers can minimize risks and maximize their potential for increased sales and profitability.

12/31/2025 Logistics Encyclopedia
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Amazon Suspends Sellers Over Child Jewelry Certification Issues

Amazon Suspends Sellers Over Child Jewelry Certification Issues

Amazon has recently intensified its scrutiny of certificate fraud, leading to many listings being mistakenly identified as "children's jewelry" and removed, causing panic among sellers. This article analyzes the reasons behind the incident, pointing out that some sellers forging CPC certificates is an underlying cause, and the platform's upgraded review process is a direct cause. It also provides sellers with suggestions for self-inspection, preparing evidence, and actively appealing, emphasizing the importance of compliant operation to avoid future issues and ensure listing reinstatement.

12/31/2025 Logistics Industry Insights
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Ecommerce Sellers Prepare for Black Friday Amid Copyright Risks

Ecommerce Sellers Prepare for Black Friday Amid Copyright Risks

With Black Friday and Cyber Monday approaching, the risk of copyright infringement in e-commerce is increasingly prominent. This article analyzes the forms and risks of copyright infringement on e-commerce platforms, providing sellers with comprehensive compliance advice and risk management strategies to help them develop steadily in a competitive market. Key aspects include raising copyright awareness, sourcing from legitimate channels, creating original content, obtaining licenses, registering copyrights, and conducting regular self-inspections. Specific compliance considerations are also provided for Walmart platform sellers.

12/31/2025 Logistics Industry Insights
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