Ebay Suspends Seller Assessments Amid Hong Kong Logistics Policy Shift

Ebay Suspends Seller Assessments Amid Hong Kong Logistics Policy Shift

eBay is temporarily suspending the logistics service performance assessment policy for direct shipping transactions from Hong Kong, in response to adjustments made by Hong Kong Post to its mail service to the United States. Simultaneously, eBay is providing automatic account protection, including removing late shipment rate records, to safeguard seller rights. Sellers should closely monitor policy changes and adjust their logistics strategies accordingly. This aims to mitigate potential negative impacts on sellers due to external postal service disruptions.

11/03/2025 Logistics
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Pingpong Freezes Seller Funds As Amazon Faces Scrutiny

Pingpong Freezes Seller Funds As Amazon Faces Scrutiny

Cross-border e-commerce sellers report that PingPong allegedly froze seller funds at Amazon's request, causing industry shock. This article delves into the event, exploring the power boundaries of payment platforms, revealing potential risks, and proposing response strategies. It calls on payment platforms to clarify their positioning and protect the rights and interests of sellers. The incident raises concerns about the security of cross-border transactions and the influence of large marketplaces on payment providers' decisions.

01/04/2026 International Settlement
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Amazon Sellers Targeted by Phishing Scams Posing As Verification Requests

Amazon Sellers Targeted by Phishing Scams Posing As Verification Requests

Amazon sellers should be vigilant against phishing emails! Recent scams involve emails disguised as official notifications, tricking sellers into fake account verification. This article dissects common phishing email tactics, providing methods for identification and response measures to help sellers protect account security and avoid information leaks and financial losses. Learn how to spot these fraudulent emails and take proactive steps to safeguard your Amazon seller account from potential threats and maintain the integrity of your business.

01/05/2026 Logistics Industry Insights
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Shopee Mall Sellers Guide to Streamlining Returns Cutting Losses

Shopee Mall Sellers Guide to Streamlining Returns Cutting Losses

This article provides an in-depth analysis of the Shopee Mall return and refund mechanism, offering a comprehensive practical guide covering buyer return reasons, platform processing flows, and seller response strategies. It emphasizes the importance of data analysis to help sellers optimize the return process, reduce losses, and improve customer satisfaction, ultimately leading to increased store performance. The guide aims to equip sellers with the knowledge and tools necessary to effectively manage returns and refunds within the Shopee ecosystem.

02/05/2026 Logistics Encyclopedia
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Amazon Tightens US Seller Account Verification Process

Amazon Tightens US Seller Account Verification Process

Amazon native account second review storm is coming, sellers need to be vigilant! This article analyzes two types of second reviews: regular second review and account sweeping second review. It provides targeted response strategies to help you resolve the crisis and revitalize your store. Learn about common triggers and proactive measures to minimize the risk of triggering a second review. Stay informed and protect your Amazon business from unexpected disruptions caused by the escalating enforcement of seller verification processes.

01/15/2026 Customs Knowledge
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Italy Imposes 50000 VAT Guarantee on Ecommerce Sellers

Italy Imposes 50000 VAT Guarantee on Ecommerce Sellers

An Italian VAT compliance storm is brewing, with a €50,000 guarantee posing a difficult choice for cross-border e-commerce sellers. This article delves into the core focus of tax compliance, seller response strategies, and lingering issues after VAT deregistration. It supplements crucial information to help sellers make informed decisions by weighing cost accounting against compliance risks. It provides insights into navigating the complexities of Italian VAT regulations and mitigating potential financial burdens while ensuring adherence to legal requirements.

01/15/2026 Customs Knowledge
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FBM Sellers Gain Edge in Amazon Buy Box Competition

FBM Sellers Gain Edge in Amazon Buy Box Competition

This article delves into the key factors and strategies for Amazon Fulfillment by Merchant (FBM) listings to quickly win the Buy Box. By analyzing listing quality, order response time, product price, inventory levels, seller performance, and listing age, it provides FBM sellers with a practical guide to optimize their listings and enhance competitiveness. The article emphasizes the importance of refined operations and differentiated competition to succeed in the Amazon marketplace. It offers actionable insights for improving Buy Box eligibility and driving sales.

01/04/2026 Logistics Industry Insights
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Ebay Offers Seller Protections During Australia Floods

Ebay Offers Seller Protections During Australia Floods

eBay has announced a seller protection policy in response to the devastating floods in Australia. This policy provides support to sellers affected in New South Wales, Western Australia, Victoria, and Tasmania. The measures include late delivery rate exemptions, cancellation defect removal, protection against 'item not received' disputes, and removal of negative and neutral feedback. This aims to help sellers navigate the challenges posed by the floods. To qualify for the protection, sellers are required to upload valid tracking information promptly.

12/29/2025 Logistics
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Ebay Sellers Key Tips to Maintain Toprated Status

Ebay Sellers Key Tips to Maintain Toprated Status

This article delves into the common reasons for eBay Top Rated Seller status revocation, including key metrics like sales volume, shipping information, transaction defect rate, and late shipment rate. It also provides practical strategies to maintain Top Rated Seller status, such as increasing sales, optimizing logistics, prioritizing customer service, and managing inventory effectively. Achieving Top Rated Seller status unlocks benefits like the Top Rated Seller badge and final value fee discounts, enhancing seller credibility and profitability on the eBay platform.

01/04/2026 Logistics Encyclopedia
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Guangdongs Ecommerce Policies Boost Crossborder Seller Opportunities

Guangdongs Ecommerce Policies Boost Crossborder Seller Opportunities

Recently, Guangdong Province launched several policies to support cross-border e-commerce. These initiatives include eliminating the registration requirement for overseas warehouse companies, simplifying document declarations, enhancing the efficiency of LCL shipments, and promoting returns across regions, making it easier and more efficient for cross-border e-commerce sellers to conduct their business.

08/04/2025 Logistics
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