Ebay Sellers Gain Tips to Handle Unpaid Item Disputes

Ebay Sellers Gain Tips to Handle Unpaid Item Disputes

eBay non-paying bidders negatively impact the shopping experience, requiring proactive seller responses. This guide offers strategies for handling non-paying bidders, including contacting the buyer, opening a case, and implementing preventative measures. It also covers dispute resolution for issues like item not as described and damaged goods. The aim is to help sellers protect their rights and optimize their store operations by effectively addressing these challenges and ensuring a smoother transaction process.

01/06/2026 Logistics Encyclopedia
Read More
Arab Nations Unite Against Counterfeiting to Safeguard IP Rights

Arab Nations Unite Against Counterfeiting to Safeguard IP Rights

The 3rd Arab Forum on Combating Commercial Fraud, Counterfeiting, and Protecting Intellectual Property was held in Saudi Arabia, emphasizing the importance of regional cooperation and information sharing. Participants shared experiences, discussed strategies for combating counterfeiting, and proposed recommendations to strengthen intellectual property protection. The forum aimed to build a robust intellectual property protection system across the Arab world, fostering innovation and economic development. The discussions highlighted the need for coordinated efforts to effectively address the challenges posed by counterfeit goods and intellectual property infringement.

12/30/2025 Customs Knowledge
Read More
WCO Workshop Enhances IP Rights Protection in Latin America

WCO Workshop Enhances IP Rights Protection in Latin America

The World Customs Organization (WCO) held an Intellectual Property (IP) seminar in Panama, aiming to enhance the capacity of Latin American customs authorities to combat counterfeit goods. The seminar focused on strategic implementation, regional collaboration, digital transformation, and practical exercises. These efforts are designed to lay the foundation for a new landscape of secure trade. The event emphasized the importance of coordinated actions in protecting intellectual property rights and preventing the trade of illicit goods across borders within the region.

01/05/2026 Customs Knowledge
Read More
Ebays Vero Program Protects Sellers and IP Rights Owners

Ebays Vero Program Protects Sellers and IP Rights Owners

This article provides an in-depth analysis of the eBay VeRO program, explaining its function as a core mechanism for intellectual property protection. It offers detailed guidance for rights holders on how to protect their rights through the program, and provides practical advice for sellers on avoiding infringement complaints and strategies for appealing wrongful removals. The importance of compliant operations is emphasized, aiming to help sellers mitigate risks and jointly maintain a fair and healthy e-commerce environment. This includes best practices for navigating the VeRO system and ensuring listings are compliant with IP laws.

01/04/2026 Customs Knowledge
Read More
Ebay Suspends Seller Assessments Amid Hong Kong Logistics Policy Shift

Ebay Suspends Seller Assessments Amid Hong Kong Logistics Policy Shift

eBay is temporarily suspending the logistics service performance assessment policy for direct shipping transactions from Hong Kong, in response to adjustments made by Hong Kong Post to its mail service to the United States. Simultaneously, eBay is providing automatic account protection, including removing late shipment rate records, to safeguard seller rights. Sellers should closely monitor policy changes and adjust their logistics strategies accordingly. This aims to mitigate potential negative impacts on sellers due to external postal service disruptions.

11/03/2025 Logistics
Read More
Pingpong Freezes Seller Funds As Amazon Faces Scrutiny

Pingpong Freezes Seller Funds As Amazon Faces Scrutiny

Cross-border e-commerce sellers report that PingPong allegedly froze seller funds at Amazon's request, causing industry shock. This article delves into the event, exploring the power boundaries of payment platforms, revealing potential risks, and proposing response strategies. It calls on payment platforms to clarify their positioning and protect the rights and interests of sellers. The incident raises concerns about the security of cross-border transactions and the influence of large marketplaces on payment providers' decisions.

01/04/2026 International Settlement
Read More
Amazon Ads Introduces New Tools to Fight Invalid Traffic

Amazon Ads Introduces New Tools to Fight Invalid Traffic

Amazon introduces the "Total Traffic and Invalid Traffic Report" to help sellers accurately identify invalid traffic and optimize advertising strategies. The report provides detailed data metrics, revealing the sources of invalid traffic, protecting seller rights, and improving advertising ROI. It's a crucial tool for refined Amazon advertising operations, enabling sellers to make data-driven decisions and maximize the effectiveness of their campaigns by understanding and mitigating wasted ad spend due to fraudulent or non-genuine traffic.

01/06/2026 Logistics Industry Insights
Read More
Amazon Tightens Seller Shipping Rules Boosts Tracking

Amazon Tightens Seller Shipping Rules Boosts Tracking

Amazon has updated its shipment page, adding a feature to track delivery addresses, aiming to combat non-compliant practices like 'shipping to distant warehouses instead of nearby ones' and protect seller rights. This move will disrupt industry 'unspoken rules', improve operational efficiency, and help sellers operate in compliance, preparing them for the peak season. The new feature enhances transparency and accountability in the logistics process, ultimately benefiting both Amazon and its sellers by promoting fair competition and optimized warehousing.

01/05/2026 Logistics Industry Insights
Read More
Amazon Revises Seller Fees Updates Return Policies

Amazon Revises Seller Fees Updates Return Policies

Amazon recently announced several favorable policies, including extending commission discounts for apparel and accessories, adjusting the VAT calculation service commission calculation method (based on the listed price), and clarifying that customized products are no longer subject to unconditional returns. These measures aim to reduce seller operating costs, protect the rights and interests of sellers of customized goods, and improve the customer experience. These changes are expected to benefit both sellers and buyers on the Amazon platform.

12/31/2025 Logistics
Read More
Ebay Sellers Key Tips to Maintain Toprated Status

Ebay Sellers Key Tips to Maintain Toprated Status

This article delves into the common reasons for eBay Top Rated Seller status revocation, including key metrics like sales volume, shipping information, transaction defect rate, and late shipment rate. It also provides practical strategies to maintain Top Rated Seller status, such as increasing sales, optimizing logistics, prioritizing customer service, and managing inventory effectively. Achieving Top Rated Seller status unlocks benefits like the Top Rated Seller badge and final value fee discounts, enhancing seller credibility and profitability on the eBay platform.

01/04/2026 Logistics Encyclopedia
Read More