Tiktok Shop Aims to Improve Seller Experience Scores

Tiktok Shop Aims to Improve Seller Experience Scores

This article addresses the challenge of improving TikTok Shop experience scores, especially for shops below 4.5. It provides refined operational strategies by analyzing the importance of the experience score. A phased improvement plan is proposed: high-scoring shops should focus on order fulfillment and customer service, while low-scoring shops should use promotional items to attract traffic and optimize customer service and delivery. The core lies in product selection, shipping, and after-sales service to ensure a steady increase in the experience score.

01/16/2026 Logistics Encyclopedia
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Ebay Launches seller Spotlight Podcast to Boost Ecommerce

Ebay Launches seller Spotlight Podcast to Boost Ecommerce

eBay launched its official podcast, "eBay Seller Focus," featuring interviews with top sellers to share practical experience and operational tips. The podcast aims to help more businesses successfully establish themselves on eBay and achieve e-commerce growth. Content covers challenges, obstacles, experiences, and insights. The first episode features electronics and sneaker sellers, sharing niche market strategies and multi-channel marketing approaches. The podcast provides valuable information for both new and experienced eBay sellers looking to improve their business performance.

01/16/2026 Logistics Industry Insights
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Ebay Offers Seller Protections for Australia Flood Disruptions

Ebay Offers Seller Protections for Australia Flood Disruptions

Australian floods have disrupted logistics, prompting eBay to release a seller protection policy. This policy covers late shipment rates, defects, 'item not received' disputes, and negative/neutral feedback exemptions. Sellers are advised to communicate proactively, retain evidence, and stay updated on policy changes. The platform and sellers should work together to overcome these challenging times. eBay aims to support its sellers facing difficulties due to the natural disaster and ensure fair treatment during this period of disruption.

01/16/2026 Logistics
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High Ecommerce Return Rates Cut Crossborder Seller Profits

High Ecommerce Return Rates Cut Crossborder Seller Profits

Cross-border e-commerce sellers face the challenge of high return rates, eroding profit margins. This paper analyzes the current situation of return rates, the differences in return policies among e-commerce platforms, and the controversy and risks associated with the "refund only without return" policy. It proposes strategies for sellers to optimize product quality, improve logistics, and enhance after-sales service. The paper emphasizes the importance of building a fairer cooperative model between platforms and sellers to mitigate the negative impacts of high return rates and ensure sustainable business growth.

01/16/2026 Logistics Industry Insights
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Aliexpress Managed Model Poses Challenges for Independent Sellers

Aliexpress Managed Model Poses Challenges for Independent Sellers

AliExpress's "Fully Managed" model poses a challenge to seller-operated businesses. This article analyzes the strategic considerations behind the "Fully Managed" approach, reveals the difficulties faced by seller-operated businesses, and proposes strategies for them to "upgrade." It emphasizes the value of the seller-operated model and suggests that the platform will not abandon these businesses. The article advises businesses to actively adapt, enhance their competitiveness, and grow together with the platform.

01/07/2026 Logistics Industry Insights
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Amazon Sellers Face Stricter Product Certification Rules

Amazon Sellers Face Stricter Product Certification Rules

How can Amazon sellers check the necessary certifications for their products? This article provides two practical methods: utilizing the Amazon Seller Central Compliance Reference System and the compliance self-assessment feature when adding new products in the backend. These tools help you quickly understand product compliance policies in your target market and offer information on relevant service providers, eliminating compliance blind spots. Ensure your products meet all requirements for a smooth selling experience on Amazon.

01/04/2026 Logistics Encyclopedia
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Amazon Relaxes Criteria for Premium Shipping Boosting Seller Access

Amazon Relaxes Criteria for Premium Shipping Boosting Seller Access

Amazon has adjusted the eligibility criteria for its 'Premium Shipping Options' program, lowering the on-time delivery rate requirement to 92% and shortening the evaluation period to 7 days. This aims to balance buyer experience with seller operational challenges. Sellers need to monitor their shipping performance under the new standards, optimize logistics processes, choose reliable carriers, improve customer service, and flexibly respond to unexpected situations to maintain Premium Shipping eligibility and seize business opportunities.

11/03/2025 Logistics
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Lazada Malaysia Cuts Seller Fees to Boost Marketplace Growth

Lazada Malaysia Cuts Seller Fees to Boost Marketplace Growth

Lazada Malaysia will adjust commission rates and launch an all-inclusive plan starting August 1, 2025. Commission fees for LazMall sellers using overseas warehouses will significantly decrease, while commission fees for non-LazMall sellers using direct shipping will slightly decrease. Sellers should pay attention to the adjusted contribution ratio for coin discounts. Overall, this adjustment is beneficial for most sellers and will help reduce operating costs. This change aims to improve competitiveness for cross-border merchants on the Malaysian platform.

11/03/2025 Logistics
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US Suspends Tiktok Shop Seller Accounts Over Compliance Issues

US Suspends Tiktok Shop Seller Accounts Over Compliance Issues

Another wave of shop closures is hitting TikTok US, stemming from inconsistent merchant qualifications and the platform's strengthened compliance enforcement. New regulations raise entry barriers, requiring sellers to provide genuine and valid company credentials. The key to successful appeals lies in identifying the reasons for violations, preparing authentic supporting materials, and proactively communicating with the platform. Compliance and diversified development are crucial for cross-border e-commerce sellers to overcome challenges and achieve sustainable growth.

11/03/2025 Logistics Industry Insights
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Ebay Seller Levels Guide to Ratings and Performance Boost

Ebay Seller Levels Guide to Ratings and Performance Boost

This article delves into the evaluation rules and specific standards of eBay seller levels, offering corresponding optimization strategies. eBay seller level primarily depends on metrics such as defect rate, unresolved disputes, late shipment rate, and tracking upload rate. By optimizing product descriptions, processing orders promptly, and providing excellent customer service, sellers can effectively improve their store level, thereby gaining more exposure and lower operating costs. Improving these metrics can significantly impact visibility and profitability on the eBay platform.

01/04/2026 Logistics Encyclopedia
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