Ebay Sellers Advised on Countering Unfair Ratings

Ebay Sellers Advised on Countering Unfair Ratings

Negative feedback on eBay isn't a death sentence for stores. Sellers can effectively manage it by improving product quality, engaging in proactive communication, and leveraging platform rules. Malicious reviews can be reported. Maintaining a good store reputation in the long run is crucial. To avoid store closure due to excessive negative feedback, prioritize daily operations and ensure service quality. Addressing customer concerns promptly and providing excellent customer service are key to mitigating the impact of negative reviews and preventing account suspension.

01/05/2026 Customs Knowledge
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Airlines Adopt Iatas FEGA for Fuel Savings Netzero Goals

Airlines Adopt Iatas FEGA for Fuel Savings Netzero Goals

IATA's Fuel Efficiency Consultancy service helps airlines identify and implement fuel efficiency improvements through FEGA gap analysis and IAP action plans. This leads to millions of dollars in annual cost savings and supports their net-zero emission goals. The service combines industry data, expert experience, and customized solutions to provide comprehensive support for airlines, ensuring sustainable fuel efficiency improvements. It helps airlines to optimize their fuel consumption, reduce their carbon footprint, and achieve their sustainability targets by providing tailored strategies and actionable recommendations.

01/08/2026 Logistics Industry Insights
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USPS Adopts Open Access Strategy for Lastmile Delivery

USPS Adopts Open Access Strategy for Lastmile Delivery

The United States Postal Service (USPS) is actively collaborating with logistics companies and retailers through its "Open Last Mile" initiative, aiming to provide faster, more reliable, and cost-effective delivery services, particularly same-day and next-day options. This marks a significant shift in USPS's strategic direction, designed to improve operational efficiency, expand its service offerings, and reshape its position in the logistics industry. This collaboration aims to bring numerous benefits to both retailers and consumers by enhancing delivery speed and reliability.

01/08/2026 Logistics Industry Insights
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PIL Adds Direct Mexico Call to West Coast South America Route

PIL Adds Direct Mexico Call to West Coast South America Route

Pacific International Lines (PIL) is upgrading its West Coast South America Service (WS6) by adding a direct call to Ensenada, Mexico. The Chilean terminal will be adjusted to San Antonio. This route optimization aims to enhance service efficiency and strengthen PIL's strategic position in the Latin American market. The upgrade is designed to cater to the increasing market demand in the region. The changes will improve connectivity and provide more reliable shipping options for customers trading between Asia and South America.

01/08/2026 Logistics
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Chinaus Shipping Efficiency Gains Traction with Baiyun Network

Chinaus Shipping Efficiency Gains Traction with Baiyun Network

This article provides an in-depth analysis of the timeliness of Best Shipping's international express service from China to the US, covering influencing factors such as transportation methods, service types, origin, and destination. It offers selection recommendations and optimization strategies for different timeliness requirements, aiming to help businesses and individuals efficiently complete international freight. The analysis focuses on providing practical guidance for selecting the most suitable shipping options based on specific needs and priorities, ultimately improving the overall efficiency of international shipping operations.

01/28/2026 Logistics
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PITT OHIO Expands Nextday Delivery in New England

PITT OHIO Expands Nextday Delivery in New England

PITT OHIO expands its next-day delivery service to New England, significantly enhancing regional logistics efficiency through a partnership with Ross Express. The new route covers areas from Maryland and Pennsylvania to New England, substantially reducing transit times and meeting customer demands for faster delivery. This initiative aims to improve customer experience, strengthen market position, and lay the foundation for future growth. The collaboration allows for broader coverage and faster service within the region, benefiting businesses seeking reliable and expedited LTL freight solutions.

01/28/2026 Logistics
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Ecommerce Firms Adapt to Rising Customer Demand Challenges

Ecommerce Firms Adapt to Rising Customer Demand Challenges

In the e-commerce era, customers demand more from order fulfillment, increasing operational complexity for businesses. This paper explores strategies for companies to address customer-driven complexity, including optimizing supply chains, improving warehouse efficiency, building agile logistics networks, and strengthening customer service. An industry research report reveals how businesses can meet customer expectations with lower costs and faster speeds, ultimately enhancing service levels. This focuses on streamlining processes and leveraging technology to improve the overall fulfillment experience and maintain a competitive edge.

01/29/2026 Logistics Industry Insights
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Americold Acquires Agro Merchants for 174B in Global Food Expansion

Americold Acquires Agro Merchants for 174B in Global Food Expansion

Americold's $1.74 billion acquisition of Agro Merchants Group aims to expand its global cold chain footprint, enhance service capabilities, and address the surging cold chain demand driven by fresh food e-commerce. This move will intensify competition with Lineage Logistics, propelling the cold chain logistics industry towards intelligence and service excellence. It signals a broader development space for the cold chain logistics market, with increased focus on efficiency and technology to meet the evolving needs of the fresh food supply chain.

01/29/2026 Logistics
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Amazon Sellers Weigh FBA Vs FBM Fulfillment Strategies

Amazon Sellers Weigh FBA Vs FBM Fulfillment Strategies

Amazon sellers face the choice between FBA (Fulfillment by Amazon) and FBM (Fulfillment by Merchant). FBA offers warehousing, delivery, and after-sales service, with advantages including fast shipping and increased conversion rates, but at a higher cost. FBM allows sellers to manage fulfillment themselves, reducing inventory pressure and costs, but requires handling logistics and after-sales service independently, resulting in slower delivery times. Sellers should comprehensively consider their business characteristics, financial strength, and operational capabilities to choose the most suitable fulfillment method.

01/26/2026 Logistics Encyclopedia
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Logistics Firms Honored at Quest for Quality Awards

Logistics Firms Honored at Quest for Quality Awards

The Logistics Management magazine proudly announces the results of the 42nd annual Quest for Quality Awards, honoring 160 companies for their outstanding service. This prestigious award serves as a key benchmark for customer satisfaction and performance excellence. Through rigorous evaluation of service quality provided by carriers, third-party logistics providers, and U.S. port operators, the award offers valuable insights for buyers of logistics services. The Quest for Quality award is a testament to commitment and dedication in the logistics industry.

01/28/2026 Logistics Industry Insights
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